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Stock Assistant Resume Example

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STOCK ASSISTANT
Professional Summary

Responsible and dependable professional skilled in providing superb customer service. Critical thinker that thrives in a fast-paced environment. Enjoys working as part of a team to achieve sales goals and provide optimal customer service and satisfaction.

Skills
  • Adaptive team player
  • Dependable and reliable
  • Communications
  • Organization
  • Supervision
  • Inventory management
  • Customer assistance
  • Retail merchandising expertise
  • Documentation and recordkeeping
  • Relationship development
  • Help desk assistance
  • Food inspection
  • Price memorization
  • Bussing expertise
  • Liquor, wine and food service
  • Special dietary requirements
  • Sales techniques
  • Safe food handling
Work History
Stock Assistant, 11/2019 to 01/2019
Ross – Palmdale, CA
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Promoted brand through event marketing, demonstrations and sales.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
Head Waiter, 03/2016 to 12/2017
Tom's Restaurant – Lancaster, CA
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Partnered with team members to efficiently serve food and beverages.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Merchandiser/Distributor Sales Representative, 05/2016 to 01/2019
Chloe And Isabel Inc. – Lancaster, CA
  • Advertising and selling a variety of products from home
  • Created planogram and kiosks
  • Managed inventory and distribution of products to ensure new and attractive product availability for customers
  • Produced creative and relevant advertising material
  • Established foundation with customers in person and online resulting in a developed and loyal customer base
  • Built positive and productive customer connections to drive consistent sales
  • Identified and approached potential customers by generating leads, setting appointments and conducting site visits
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
  • Introduced customers to new offerings and updated accounts
Web Design Merchandising, 03/2016 to 12/2017
Chloe And Isabel Inc. – Lancaster, CA
  • Managed inventory, unloaded incoming shipments, organized and stocked products on the floor
  • Provided prompt and friendly services to customers., Provided prompt and friendly services to customers, processed transactions and refunds, waited orders, managed workspace and kept tidy
  • Resolved issues creatively
  • Locked up stores, inventoried valuables and secured money in safes at end of night shifts
  • Trained new employees and served as go-to supervisor for new employees
  • Improved operations by working with team members and customers to find workable solutions
  • Earned reputation for good attendance and hard work
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts
  • Improved customer satisfaction by finding creative solutions to problems
  • Performed site evaluations, customer surveys and team audits
Education
Associate of Arts: Business Administration and Management, Expected in 08/2022
Antelope Valley College - Lancaster, CA
  • Continuing education in Business Administration and Management.
High School Diploma: 06/2016
Lancaster High School - Lancaster, CA
  • Member of Key Club
  • Member of Journalism Club
  • Member of Gardening Club
  • Member of Digital Demographic Design Club
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Resume Overview

Companies Worked For:

  • Ross
  • Tom's Restaurant
  • Chloe And Isabel Inc.

School Attended

  • Antelope Valley College
  • Lancaster High School

Job Titles Held:

  • Stock Assistant
  • Head Waiter
  • Merchandiser/Distributor Sales Representative
  • Web Design Merchandising

Degrees

  • Associate of Arts : Business Administration and Management , Expected in 08/2022
    High School Diploma : 06/2016

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