Stock Assistant Resume Example
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STOCK ASSISTANT
Professional Summary
Responsible and dependable professional skilled in providing superb customer service. Critical thinker that thrives in a fast-paced environment. Enjoys working as part of a team to achieve sales goals and provide optimal customer service and satisfaction.
Skills
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Work History
Stock Assistant, 11/2019 to 01/2019
Datrose – East Orange , NJ
Datrose – East Orange , NJ
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Processed payments and maintained accurate drawers to meet financial targets.
- Bagged, wrapped and packaged purchases according to customer needs.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Promoted brand through event marketing, demonstrations and sales.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Managed cash register operations using POS system, including processing sales and returns.
- Assisted in ringing up sales at registers and bagging merchandise.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Answered questions about current promotions and resolved issues according to store policies.
Head Waiter, 03/2016 to 12/2017
Tom's Restaurant – City , STATE
Tom's Restaurant – City , STATE
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Partnered with team members to efficiently serve food and beverages.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Calculated charges, issued table checks and collected payments from customers.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Merchandiser/Distributor Sales Representative, 05/2016 to 01/2019
Chloe And Isabel Inc. – City , STATE
Chloe And Isabel Inc. – City , STATE
- Advertising and selling a variety of products from home
- Created planogram and kiosks
- Managed inventory and distribution of products to ensure new and attractive product availability for customers
- Produced creative and relevant advertising material
- Established foundation with customers in person and online resulting in a developed and loyal customer base
- Built positive and productive customer connections to drive consistent sales
- Identified and approached potential customers by generating leads, setting appointments and conducting site visits
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
- Introduced customers to new offerings and updated accounts
Web Design Merchandising, 03/2016 to 12/2017
Chloe And Isabel Inc. – City , STATE
Chloe And Isabel Inc. – City , STATE
- Managed inventory, unloaded incoming shipments, organized and stocked products on the floor
- Provided prompt and friendly services to customers., Provided prompt and friendly services to customers, processed transactions and refunds, waited orders, managed workspace and kept tidy
- Resolved issues creatively
- Locked up stores, inventoried valuables and secured money in safes at end of night shifts
- Trained new employees and served as go-to supervisor for new employees
- Improved operations by working with team members and customers to find workable solutions
- Earned reputation for good attendance and hard work
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts
- Improved customer satisfaction by finding creative solutions to problems
- Performed site evaluations, customer surveys and team audits
Education
Associate of Arts: Business Administration and Management, Expected in 08/2022
Antelope Valley College - City, State
Antelope Valley College - City, State
- Continuing education in Business Administration and Management.
High School Diploma: 06/2016
Lancaster High School - City, State
Lancaster High School - City, State
- Member of Key Club
- Member of Journalism Club
- Member of Gardening Club
- Member of Digital Demographic Design Club
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Resume Overview
School Attended
- Antelope Valley College
- Lancaster High School
Job Titles Held:
- Stock Assistant
- Head Waiter
- Merchandiser/Distributor Sales Representative
- Web Design Merchandising
Degrees
- Associate of Arts : Business Administration and Management , Expected in 08/2022
High School Diploma : 06/2016
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