Stock Assistant Resume Example
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STOCK ASSISTANT
Summary
Responsible and dependable professional skilled in providing suberb customer service. Critical thinker that thrives in a fast-paced environment. Enjoys working as part of a team to achieve sales goals and provide optimal customer service and satisfaction
Skills
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Experience
Stock Assistant, Datrose, November 2019-January 2020Franklin , TN
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Processed payments and maintained accurate drawers to meet financial targets.
- Bagged, wrapped and packaged purchases according to customer needs.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Promoted brand through event marketing, demonstrations and sales.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Managed cash register operations using POS system, including processing sales and returns.
- Assisted in ringing up sales at registers and bagging merchandise.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Answered questions about current promotions and resolved issues according to store policies.
Head Waiter, Tom's Restaurant, March 2016-December 2017City , STATE
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Calculated charges, issued table checks and collected payments from customers.
Merchandiser/Distributor Sales Representative, Chloe And Isabel Inc., May 2016-January 2019City , STATE
- Advertising and selling a variety of products from home.
- Created planogram and kiosks.
- Managed inventory and distribution of products to ensure new and attractive product availability for customers.
- Produced creative and relevant advertising material.
- Established foundation with customers in person and online resulting in a developed and loyal customer base.
- Built positive and productive customer connections to drive consistent sales.
- Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Introduced customers to new offerings and updated accounts.
Web Design Merchandising, Chloe And Isabel Inc., March 2016-December 2017City , STATE
- Managed inventory, unloaded incoming shipments, organized and stocked products on the floor.
- Provided prompt and friendly services to customers., Provided prompt and friendly services to customers, processed transactions and refunds, waited orders, managed workspace and kept tidy.
- Resolved issues creatively.
- Locked up stores, inventoried valuables and secured money in safes at end of night shifts.
- Trained new employees and served as go-to supervisor for new employees.
- Improved operations by working with team members and customers to find workable solutions.
- Earned reputation for good attendance and hard work.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Improved customer satisfaction by finding creative solutions to problems.
- Performed site evaluations, customer surveys and team audits.
Education and Training
Associate of ArtsBusiness Administration and Management, , Antelope Valley College, , CityAugust 2018
High School DiplomaLancaster High School, , CityJune 2016
- Extra Curricular:
- Key Club, Journalism,
- Gardening,
- Digital Demographic Design
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Resume Overview
School Attended
- Antelope Valley College
- Lancaster High School
Job Titles Held:
- Stock Assistant
- Head Waiter
- Merchandiser/Distributor Sales Representative
- Web Design Merchandising
Degrees
- Associate of Arts
High School Diploma
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