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Stock Assistant Resume Example

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STOCK ASSISTANT
Summary

Responsible and dependable professional skilled in providing suberb customer service. Critical thinker that thrives in a fast-paced environment. Enjoys working as part of a team to achieve sales goals and provide optimal customer service and satisfaction

Skills
  • Adaptive team player
  • Stockroom procedures
  • Dependable and reliable
  • Product organization
  • Communications
  • Team building
  • Organization
  • Project organization
  • Supervision
  • Planning and coordination
  • Inventory management
  • Customer service
  • Customer assistance
  • Money handling
  • Retail merchandising expertise
  • Cash register operation
  • Documentation and recordkeeping
  • POS system operation
  • Relationship development
  • System upgrades
  • Help desk assistance
  • Food safety understanding
  • Food inspection
  • Point of Sale (POS) system operations
  • Price memorization
  • High-volume dining
  • Bussing expertise
  • Dish preparation
  • Liquor, wine and food service
  • Regulatory compliance
  • Special dietary requirements
  • Effective customer upselling
  • Sales techniques
  • Check payment processing
  • Safe food handling
  • Quality control
  • Seating assignment preparation
Experience
Stock Assistant, Ross, November 2019-January 2020Palmdale, CA
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Promoted brand through event marketing, demonstrations and sales.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
Head Waiter, Tom's Restaurant, March 2016-December 2017Lancaster, CA
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Calculated charges, issued table checks and collected payments from customers.
Merchandiser/Distributor Sales Representative, Chloe and Isabel Inc., May 2016-January 2019Lancaster, CA
  • Advertising and selling a variety of products from home.
  • Created planogram and kiosks.
  • Managed inventory and distribution of products to ensure new and attractive product availability for customers.
  • Produced creative and relevant advertising material.
  • Established foundation with customers in person and online resulting in a developed and loyal customer base.
  • Built positive and productive customer connections to drive consistent sales.
  • Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
  • Built strong, professional relationships throughidentification of client needs, which increased overall sales and opportunities.
  • Introduced customers to new offerings and updated accounts.
Web Design Merchandising, Chloe and Isabel Inc., March 2016-December 2017Lancaster, CA
  • Managed inventory, unloaded incoming shipments, organized and stocked products on the floor.
  • Provided prompt and friendly services to customers., Provided prompt and friendly services to customers, processed transactions and refunds, waited orders, managed workspace and kept tidy.
  • Resolved issues creatively.
  • Locked up stores, inventoried valuables and secured money in safes at end of night shifts.
  • Trained new employees and served as go-to supervisor for new employees.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
Education and Training
Associate of ArtsBusiness Administration and Management, , Antelope Valley College, , Lancaster, CAAugust 2018
High School DiplomaLancaster High School, , Lancaster, CAJune 2016
  • Extra Curricular:
  • Key Club, Journalism,
  • Gardening,
  • Digital Demographic Design
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Resume Overview

Companies Worked For:

  • Ross
  • Tom's Restaurant
  • Chloe and Isabel Inc.

School Attended

  • Antelope Valley College
  • Lancaster High School

Job Titles Held:

  • Stock Assistant
  • Head Waiter
  • Merchandiser/Distributor Sales Representative
  • Web Design Merchandising

Degrees

  • Associate of Arts
    High School Diploma

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