Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance and so much more.
Skills
Medical records management
Regulatory compliance
Specimen collection
Grooming and bathing assistance
General housekeeping ability
Patient relations
Infection control procedures
Calm and level-headed under duress
Able to lift over 50 pounds
Quick problem solver
Bilingual in Spanish
Database Administration
Cash Handling
POS Systems
Customer Service
Honest and Ethical
Staff Supervision
Shipment Procedures
Problem-Solving
Employee Training
Cleaning and Sanitizing
Experience
11/2021 to 07/2022
STNAKindred Healthcare – Hazard, KY,
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Used mobility devices to transport patients.
Distributed drinking water and nourishment to residents.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Observed and reported unusual symptoms and changes to charge nurse.
Answered signal lights, bells or intercom systems to determine resident needs.
Removed and replaced Colostomy Bags.
02/2020 to 11/2021
CashierOffice Depot – Morrisville, NC,
Collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases and signed customers up for rewards program.
Learned roles of other departments to provide coverage and keep store operational.
Delivered high level of customer service to patrons using active listening and engagement skills.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered product questions with up-to-date knowledge of sales and store promotions.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
02/2020 to 02/2021
CashierOffice Depot – New Orleans, LA,
Handled cash, card, check, gift card and coupon transactions for customer purchases.
Kept register terminal area and store clean and orderly.
Packed and bagged products according to customer preferences.
Addressed and resolved customer complaints with friendly and level-headed assistance.
Trained new team members in cash register operation, stock procedures and customer services.
Organized register supplies in front end and storage areas.
Processed sales, returns and exchanges using POS register system.
Learned roles of other departments to provide coverage and keep store operational.
Performed cash count-out at end of each shift and addressed all queries from customers.
Worked with hand-held devices to track inventory movements, locate merchandise and request new stock.
Promoted specific items to drive sales and achieve add-on purchases.
Kept drive-thru station well-stocked and organized to meet customer needs.
Prepared drinks, ice cream and other special items to complete food orders.
Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Completed opening, closing and shift change tasks by following company guidelines.
Backed up front counter employees to maximize guest satisfaction with speedy service.
Took orders, prepared foods and processed payments in full-service establishment.
Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
Greeted patrons, speaking clearly to take orders and give details about food items.
Assembled accurate food orders into bags, adding condiments, utensils and napkins.
Processed credit card and cash payment for orders, counting out change and furnishing receipts.
Maintained work area and kept cash drawer organized.
Education and Training
Expected in 06/2022 to to
High School Diploma: Castle High School - Parma, OH, GPA:
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