Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance and so much more.
Skills
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Experience
STNA, 11/2021 - 07/2022
Kindred Healthcare – Hazard, KY,
Kindred Healthcare – Hazard, KY,
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Used mobility devices to transport patients.
- Distributed drinking water and nourishment to residents.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Removed and replaced Colostomy Bags.
Cashier, 02/2020 - 11/2021
Office Depot – Morrisville, NC,
Office Depot – Morrisville, NC,
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Cashier, 02/2020 - 02/2021
Office Depot – New Orleans, LA,
Office Depot – New Orleans, LA,
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Kept register terminal area and store clean and orderly.
- Packed and bagged products according to customer preferences.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Trained new team members in cash register operation, stock procedures and customer services.
- Organized register supplies in front end and storage areas.
- Processed sales, returns and exchanges using POS register system.
- Learned roles of other departments to provide coverage and keep store operational.
- Performed cash count-out at end of each shift and addressed all queries from customers.
- Worked with hand-held devices to track inventory movements, locate merchandise and request new stock.
- Promoted specific items to drive sales and achieve add-on purchases.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Prepared drinks, ice cream and other special items to complete food orders.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Completed opening, closing and shift change tasks by following company guidelines.
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Took orders, prepared foods and processed payments in full-service establishment.
- Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Assembled accurate food orders into bags, adding condiments, utensils and napkins.
- Processed credit card and cash payment for orders, counting out change and furnishing receipts.
- Maintained work area and kept cash drawer organized.
Education and Training
High School Diploma: , Expected in 06/2022
Castle High School - Parma, OH,
Castle High School - Parma, OH,
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School Attended
- Castle High School
Job Titles Held:
- STNA
- Cashier
- Cashier
Degrees
- High School Diploma
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