●Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
●Supportive Human Services Technician offering agility and confidence in stressful circumstances. Meticulous enrollment facilitator with skill in database management and accurate recordkeeping. Liaises between clients and service providers, translating details and assisting aid recipients with paperwork completion.
●Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Skills
Companionship and emotional support
Case management
Supporting personal needs
Patient assessments
Time management
Documentation
Data entry
Team building
Strategic planning
Recordkeeping
Work History
STNA, 06/2015 to Current Corry Manor – Corry, PA,
Transported patients between rooms and appointments or testing locations.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Obtained client medical history, including medication information, symptoms and allergies.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Human Services Assistant, 09/2010 to 06/2015 State Of Kansas – Overland Park, KS,
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Transported patients between rooms and appointments or testing locations.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
Kept and established comprehensive case files to support proper documentation and record retention.
Described procedures, requirements and benefits to clients and interested parties.
Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
Assessed barriers, strengths and needs of each family and worked quickly to remediate.
Worked with clients to improve life choices and maximize benefits of programs.
Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
Educated potential participants on available services and processes to engage in program.
Interviewed applicants for services and supported application completion as necessary.
Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
Acted as mandatory reporter of abuse in confidential and conscious manner.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
CNA, 11/2009 to 09/2010 Yale-New Haven Health – Waterford, CT,
Obtained client medical history, including medication information, symptoms and allergies.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Education
Pre Social Work: Social Work, Expected in 09/2008 Albany State University - Albany, GA GPA:
Bachelor : Human Services, Expected in 05/2022 Ohio University - Athens, OH GPA:
Associate of Applied Science: Associate , Expected in 08/2019 Columbus State Community College - Columbus, OH GPA:
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