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stna resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Certified Nursing Assistant offering [Number] years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Helpful [Job Title] committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress. Pleasant professional consistently striving to create and maintain safe, healthy living environment for residents of [Type] medical facility. Skilled at carefully and thoroughly explaining complex procedures in easy to understand terms. In-depth knowledge of medical terminology and [Software]. Dedicated [Job Title] committed to optimal patient care and assisting medical staff with critical support. Expert in collecting specimens, cleaning rooms and managing dietary needs. Service-focused professional possessing exceptional organizational abilities. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Skills
  • Medical Records Management
  • Output Monitoring and Reporting
  • Feeding Assistance
  • Linen Replacements
Education and Training
Bryan University Tempe, AZ Expected in 06/2032 Associate of Business Administration : - GPA :
Experience
Fairview Manor - STNA
Fairview, PA, 08/2020 - 11/2022
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Guaranteed accurate, timely flow of information by maintaining [Number] patient charts and updating healthcare team on patient status.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Performed inventory by monitoring expiration of medical supplies and medications.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Handled [Number] physician appointment books by rearranging schedules and penciling in breaks, vacations and meetings.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Fairview Manor - STNA
Fairview, PA, 06/2018 - 03/2020
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Guaranteed accurate, timely flow of information by maintaining [Number] patient charts and updating healthcare team on patient status.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Performed inventory by monitoring expiration of medical supplies and medications.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Documented activities and recorded information in EMR system.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Used mobility devices to transport patients.
  • Assisted residents in preparing for activities and social programs.
  • Distributed drinking water and nourishment to residents.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Ntt Data Corporation - Customer Service Representative
Palo Alto, CA, 02/2015 - 06/2018
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Educated customers on special pricing opportunities and company offerings.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.

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Resume Overview

School Attended

  • Bryan University

Job Titles Held:

  • STNA
  • STNA
  • Customer Service Representative

Degrees

  • Associate of Business Administration

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