LiveCareer-Resume

station valet resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicates well and supports team members with creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.

Skills
  • Guest flow management
  • Transportation accomodations
  • POS system operations
  • Client service
  • Payment processing
  • Traffic direction
  • Work ethic
  • Organizational skills
  • Planning
  • Active listening
  • Organization
  • Data management
  • Conflict management
  • Conflict mediation
Experience
08/2021 to Current Station Valet City Of Georgetown, Tx | Georgetown, TX,
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Greeted guests and answered questions about valet service, directions and local attractions.
  • Thanked customers upon departure from store to leave positive impression of customer service.
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
06/2021 to 08/2021 Parks Maintenance Worker Crescent Crown Distributing, L.L.C. | Baton Rouge, LA,
  • Planted trees, shrubs, bushes and flowers in decorative planters and displays.
  • Mixed and applied fertilizers, herbicides or insecticides to promote growth and mitigate pests.
  • Oversaw watering schedules, equipment winterization and other irrigation planning and maintenance.
  • Pruned and trimmed trees and hedges with shears, pruners or chain saws.
  • Maintained sidewalks, fountains and planters.
  • Planned gardens and beds with seasonal displays.
  • Coordinated and delegated tasks for large-scale landscaping projects.
  • Created plans and blueprints to design custom gardens and beds.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
09/2020 to 04/2021 Driver Helper Total Wine | Tucson, AZ,
  • Lifted boxes and products with correct safety gear and techniques.
  • Kept loads from being damaged through proper loading and security.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Communicated with dispatching regarding changes to routes, deliveries and orders.
  • Utilized local road knowledge and GPS software to map routes and specific locations.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Utilized electric pallet jack and hand cart to manage and deliver products.
  • Referred unresolved customer grievances to managers for further investigation.
  • Received cash or check payment from customers and created accurate deposit tickets at end of shift.
  • Reviewed work orders or received oral instructions to determine assignments and material and equipment needs.
  • Unboxed appliances, set up for customers and removed all debris.
  • Measured temperature of haul and refrigerated area of truck.
  • Used [Type] and [Type] equipment to move heavy items.
  • Retained valid proof of insurance and registration in vehicles.
  • Eliminated downtime and maximized revenue by providing top product shipment delivery quality control.
  • Used scanners to track parcel information, condition or receipt.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Secured items in truck by strapping over protective padding.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded discrepancies.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Drove truck safely to deliver items in original condition to destination.
  • Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
  • Counted inventory stock periodically, reporting totals to [Job title] for auditing.
  • Culled knowledge of OSHA safety standards to communicate potential hazards and issues to [Job title].
  • Transported furniture and up to [Number] boxes using hand truck.
11/2018 to 03/2020 Sales Associate Walgreens | City, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by making personal connections.
  • Acted as initial contact in addressing customer concerns.
  • Coordinated activities with other departments to ensure quality customer service.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Negotiated and closed deals with minimal oversight.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Education and Training
Expected in 06/2020 to to High School Diploma | Mott Haven Community High School, Bronx, NY GPA:
Expected in to to Associate of Science | Berkeley College, New York, NY GPA:

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Resume Overview

School Attended

  • Mott Haven Community High School
  • Berkeley College

Job Titles Held:

  • Station Valet
  • Parks Maintenance Worker
  • Driver Helper
  • Sales Associate

Degrees

  • High School Diploma
  • Associate of Science

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