Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Knowledgeable and compassionate caregiver with 5+ years of healthcare experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. Having 5 years of experience in patient care and critical thinking and 1 year of experience as a receptionist and office manager, I have developed a strong expertise in maintaining a safe, professional and comfortable environment for patients, family members and caregivers.

After reviewing your job description, it's clear that you are looking for a candidate that is extremely familiar with the responsibilities associated with the role and can perform them with confidence. Given these requirements, I am certain that i have all of the necessary skills to successfully perform the job with satisfactory and excel in the expectations. I am a hardworking individual and have earned commendations for my exceptional professional demeanor, friendly personality and problem solving skills.

I have consistently demonstrated critical thinking and leadership skills along with compassion and incredible work ethic. I take pride in my work and I am very reliable. I would be so pleased to discuss and go over and questions you have regarding my experience and desire to become a member of your team. Please feel free to give me a call or an email any time of the day. I look forward to hearing from you!

  • Leadership
  • People skills
  • Active listening
  • Work ethic
  • Friendly, positive attitude
  • Critical thinking
  • Insurance Verification
  • Time management
  • Ordering and stocking supplements
Work History
10/2018 to 03/2020
State Tested Nursing Assistant National Church Residences Garland, TX,
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Guaranteed accurate, timely flow of information by maintaining 30 patient charts (at most) and updating healthcare team on patient status.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Used clinical skills to assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
01/2018 to 10/2018
Office Manager Clifton Larson Allen Charlotte, NC,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office inventory and placed new supply orders.
  • Billed patients and insurance using IDC-10 codes and CPT codes and verified patient insurances.
  • Ordered and stocked Standard Process supplements and handled the purchases of supplements in the office.
  • Used software to process patient payments and update accounts.
  • Collected information, verified insurance and collected co-payments for average of 15 patients each day.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
08/2013 to 01/2016
Patient Care Nursing Assistant Lowell General Hospital Lowell, MA,
  • Communicated and interacted effectively and tactfully with patients, visitors, families, peers and supervisors and practiced flexible, creative care in addition to mandated standard care.
  • Delivered basic direct patient care, including checking and monitoring vital signs, assisting with personal care and grooming, changing dressings, organizing room and transporting patient.
  • Reported abnormal changes or patterns in physical, mental and emotional conditions to nursing staff and understood and followed regulations regarding injury or possible abuse.
  • Promoted patient's mental alertness and physical agility through involvement in activities of interest and delivered basic emotional and psychological support to patient and family.
  • Directed care for patients in ICU, including implementation of treatment plan, monitoring vitals and assisted nurses and physicians in treatments.
Expected in
High School Diploma:
Midview High School - Grafton, OH
Expected in
: Nursing
Lorain County Community College - Elyria, OH
  • Licensed STNA - 2018

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School Attended

  • Midview High School
  • Lorain County Community College

Job Titles Held:

  • State Tested Nursing Assistant
  • Office Manager
  • Patient Care Nursing Assistant


  • High School Diploma
  • Some College (No Degree)

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