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Knowledgeable and compassionate caregiver with 5+ years of healthcare experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. Having 5 years of experience in patient care and critical thinking and 1 year of experience as a receptionist and office manager, I have developed a strong expertise in maintaining a safe, professional and comfortable environment for patients, family members and caregivers.
After reviewing your job description, it's clear that you are looking for a candidate that is extremely familiar with the responsibilities associated with the role and can perform them with confidence. Given these requirements, I am certain that i have all of the necessary skills to successfully perform the job with satisfactory and excel in the expectations. I am a hardworking individual and have earned commendations for my exceptional professional demeanor, friendly personality and problem solving skills.
I have consistently demonstrated critical thinking and leadership skills along with compassion and incredible work ethic. I take pride in my work and I am very reliable. I would be so pleased to discuss and go over and questions you have regarding my experience and desire to become a member of your team. Please feel free to give me a call or an email any time of the day. I look forward to hearing from you!
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- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Administered personal nursing assistance in pre- and post-operative situations.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Guaranteed accurate, timely flow of information by maintaining 30 patient charts (at most) and updating healthcare team on patient status.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Used clinical skills to assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed office inventory and placed new supply orders.
- Billed patients and insurance using IDC-10 codes and CPT codes and verified patient insurances.
- Ordered and stocked Standard Process supplements and handled the purchases of supplements in the office.
- Used software to process patient payments and update accounts.
- Collected information, verified insurance and collected co-payments for average of 15 patients each day.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Communicated and interacted effectively and tactfully with patients, visitors, families, peers and supervisors and practiced flexible, creative care in addition to mandated standard care.
- Delivered basic direct patient care, including checking and monitoring vital signs, assisting with personal care and grooming, changing dressings, organizing room and transporting patient.
- Reported abnormal changes or patterns in physical, mental and emotional conditions to nursing staff and understood and followed regulations regarding injury or possible abuse.
- Promoted patient's mental alertness and physical agility through involvement in activities of interest and delivered basic emotional and psychological support to patient and family.
- Directed care for patients in ICU, including implementation of treatment plan, monitoring vitals and assisted nurses and physicians in treatments.
Midview High School - Grafton, OH
Lorain County Community College - Elyria, OH
- Licensed STNA - 2018
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Resume Overview
School Attended
- Midview High School
- Lorain County Community College
Job Titles Held:
- State Tested Nursing Assistant
- Office Manager
- Patient Care Nursing Assistant
Degrees
- High School Diploma
- Some College (No Degree)
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