Starbucks Barista Resume Example
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STARBUCKS BARISTA
Summary
Enthusiastic employee with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
Starbucks Barista|Cedar Fair Entertainment Company - Sandusky , OH|03/2020 - Current
- Provide the Starbucks Experience to all guests
- Create customer connections to ensure long-term sales
- Implement inventory health checks
- Build beverages to the Starbucks standard
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Listened to customer desires and needs to recommend optimal products.
- Addressed and resolved customer concerns by implementing the "LATTE" method to maintain brand loyalty.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Ordered, received and stocked supplies and retail products.
- Designed and printed menus, recipes and promotions and offers.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Supported store manager with recruiting, interviewing and hiring baristas.
- Weighed, ground and packed coffee per customer orders.
- Provided customers with product details such as coffee blends and preparation descriptions.
- Cleaned and sanitized work areas, utensils and equipment.
- Educated customers on beverage menu items and provided samples of daily brews.
- Maintained highest standards of conduct and service to support company reputation.
Starbucks Team Lead|Price Chopper - Norwich , NY|04/2017 - 01/2020
- Provide the Starbucks Experience to all guests.
- Create customer connections to ensure long-term sales.
- Collaborated with Store Manager and Distric Manager to discuss new opportunities.
- Earned reputation for good attendance and hard work.
- Prepare PPVs and PPGs
- Implement inventory health checks
- Addressed and resolved customer concerns by Implementing the "LATTE" method to maintain brand loyalty.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Trained team members on "Now Brewings" and new procedures.
- Supported store manager with recruiting, interviewing and hiring baristas.
- Greeted guests daily, answered questions and recommended drinks and pastries.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
- Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.
- Managed 12 team members, including scheduling, training and conflict resolution.
- Ordered, received and stocked supplies and retail products.
- Designed and printed menus, recipes and promotions and offers.
- Educated customers on beverage menu items and provided samples of daily brews.
- Maintained calm demeanor during high-volume periods and special events.
Administrative Assistant|Bluegreen Resorts - Woodbridge , VA|08/2015 - 04/2017
- Created and maintained spreadsheets and developed administrative and logistical reports.
- Processed financial documents including contracts, expense reports and invoices.
- Arranged domestic and international travel, hotel and transportation needs for staff.
- Tracked and submitted employee time sheets to accounting department for payroll processing.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
- Scheduled and coordinated meetings and calendars of high-level decision-makers.
- Generated shipment invoices, prepared packages and set up courier deliveries for customers.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
- Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
- Guided administrative and professional staff through computer and software problems.
- Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development.
- Facilitated working relationships with co-tenants and building management.
- Maintained attendance records, taking note of staff vacation time, sick days and personal days.
- Maintained up-to-date department organizational chart.
- Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
Education and Training
Mt San Antonio College|City, StateHigh School Diploma
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Resume Overview
School Attended
- Mt San Antonio College
Job Titles Held:
- Starbucks Barista
- Starbucks Team Lead
- Administrative Assistant
Degrees
- High School Diploma
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