staff sergeant e 5 cyber surety journeyman resume example with 10 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
To obtain a position in a high-quality environment where my expertise resourcefulness, academic knowledge, and interpersonal skills will add value to organizational operations.
Work History
Staff Sergeant, E-5/Cyber Surety Journeyman, 10/2013 - Current
McGhee Tyson Air National Guard Base City, STATE,
  • Primary duties consists of COMSEC Responsible Officer (CRO) and Information Security Systems Officer (ISSO).
  • Additional duties consists of Alternate Unit AED/CPR manager, Alternate Unit AFPAAS manager, and Alternate Base Equipment Control Manager.
  • Instrumental in support of administering all aspects of the Wing Communications Security (COMSEC) Program to include processing, issuing, and destruction of COMSEC material for all users and sub accounts which accumulates to over 2000 physical and crypto pieces.
  • Expedites the overall shop workload by creating and improving user-friendly checklists, spreadsheets, and PowerPoint presentations.  Participates in Staff Assisted Visits (SAVs), assessments, and inspections in all applicable areas.  Offers solutions for any deficiencies found so Quality Assurance (QA) standards are met for the shop.
  • Upgrades software/firmware on Simple Key Loaders (SKLs) and Sectera vIPERs. Requests disposition on excess and/or damaged Controlled Cryptographic Items (CCI).  Updates training for all base-wide CROs, ISSOs, and Secure Voice Responsible Officer (SVROs).
  • Experience in receiving/shipping for the NSA and DCS Courier pertaining to COMSEC/Information Assurance needs.
  • Assists in controlling access to the AFNET network and various classified network systems, manages Wing Cybersecurity training program via local and Air Force DoD policy.
  • Works with required areas to ensure the Authorization and Accreditation (A&A) of the 134 ARW NIPRNet and SIPRNet enclaves are maintained with the required documents, artifacts, and procedures required by AFI and other governing directives.
  • Competent in IA responsibilities pertaining to Transient Electromagnetic Pulse Surveillance Technology(TEMPEST), system/organizational security, network infrastructure, access control, and Remanence Security (REMSEC). 
  •  Ensures that overall customer service remains at a premium, so the professional and exceptional standard of the unit remains extremely high.
  • Possess a DoD Top Secret/SCI Clearance, acquired a COMPTIA Security+ Certification, and attained 5-Level training status through CDC training for AFSC 3D0X3.
  • Supervisors: Adam Huskey (XXX) 603-5321 and Dora Jennings (XXX) 216-9719
Temp Technician, IT Specialist GS-09, 2017 - Current
McGhee Tyson Air National Guard Base City, STATE,
  • Team member of the Windows 10 Migration team 134 ARW at McGhee Tyson Air National Guard Base.
  •  Windows 10 duties consist of the issuing, setup/re-imaging, and disposition of the entire base-wide IT allocation(over 1200 machines) to meet the March 2018 NGB deadline.  Created processes to facilitate the overall work load of the team and trained team members on functions performed by the team.
  • Utilizes administrator privileges for base-wide personnel in backing up data/user profiles, downloading software, and reinforcing security measures.
  • Performs all COMSEC, Information Assurance, and Base Equipment Custodian duties when applicable.
  • Vital aide for the COMSEC Account manager (CAM) in preparation for the A6-COMSEC inspection. With the integrated changes, tedious recordkeeping, and various updates helped ensure the main account received zero discrepancies.
  • Assisted the Information System Security Manager (ISSM) with the A&A/RMF packages for the accreditation pertaining to our NIPRNet and SIPRNet enclaves.
  • Aides the the ISSM to apply security prinicples, methods, and security products to protect and maintain the availability, integrity, confidentiality, and accountability of information system resources and the information processed throughout the systems lifecycle.
  • Maintains the current software and firmware versions for all the Simple Key Loaders (SKLs) and Sectera vIPERs on the main COMSEC account.
  • Worked with each unit to complete the annual base-wide IT inventory and composed a successful summary packet for the NGB with zero discrepancies.
  • Backed up all previous work order data for the CIPS/WOMS database transition.  Aides with work order progression requests through AFWAY.

Supervisor: Kevin Trostle (XXX) 771-0126

Temp Technician, Base Equipment Control Officer GS-09, 04/2015 - 08/2016
McGhee Tyson ANGB City, STATE,
  • Assumed the role of Base Equipment Control Officer (BECO) at McGhee Tyson Air National Guard Base while the primary technician was deployed.
  • Daily duties consisted of coordinating and overseeing the base-wide fleet of IT equipment.
  • Performed exceptional customer service by processing, distributing, and disposing of equipment per the need of each unit.
  • Meet all deadlines and requirements by managing, training, and supporting dozens of equipment custodians.
  • Accurately input IT information into databases, billing systems, spreadsheets, and information management systems.
  • Resolved work orders to meet the needs of customers through the Remedy ticketing system and IAO Express database.
  • Conducted a successful annual base-wide equipment inventory for all IT assets tracked in our databases.
  • Worked with customers through Verizon to provide service support for the base-wide supply of cellular devices.
  • Proficient with Apple iPhone iOS, MobileIron, and DISA MDM SharePoint.
  • Supervisor: Russell Messer (XXX) 599-2271
Chemical/Weeding Dept. Foreman, 02/2012 - 10/2014
Volunteer Lawn LLC City, STATE,
  • Professionally managed and maintained an annual route upwards of 50 commercial and residential properties.
  • Commercially certified through the TN Department of Agriculture with a Category 3 certification.
  • Displayed leadership and time management skills by guiding other crews on large work projects to efficiently complete the job.
  • Exhibited excellent customer service and resolved any conflicts in a timely manner.
  • Trained multiple new employees to meet the company standard.
  • Acquired geographical knowledge of Knoxville, Alcoa, Maryville, Oak Ridge, and Sevierville.
  • Supervisor: Forrest Oliver (XXX) 389-1429
  • Can-Do Attitude
  • Critical Problem Solving and Analytical Skills
  • Exceptional Communication and Interpersonal Skills
  • MultiTasking and Time Management Skills
  • Maintains a Professional and Sociable Image
  • High Initiative and Self-Motivated
  • Detail Oriented
  • Strong Leadership and Organization Skills
  • DoD Top Secret/SCI Clearance
  • CompTIA Security+ Certification
  • Database Knowledge: AIM, AFWAY, WAWF, IAO Express, CIPS, Remedy Ticketing System, DISA MDM/SharePoint, and Active Directory.
  • Cellular experience: Verizon Wireless, MobileIron, and Apple iOS.
  • Competent with Adobe and Microsoft Office (Word, Excel, PowerPoint, Outlook, and Access).
Associate of Applied Science: Computer Science/Cyber Defense, Expected in Current
Pellissippi State Community College - Knoxville, TN
Status -
Additional Information
  • Junior Enlisted Advisory Association
  • National Honor Society
  • Tennessee Society Sons of the American Revolution

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Resume Overview

School Attended

  • Pellissippi State Community College

Job Titles Held:

  • Staff Sergeant, E-5/Cyber Surety Journeyman
  • Temp Technician, IT Specialist GS-09
  • Temp Technician, Base Equipment Control Officer GS-09
  • Chemical/Weeding Dept. Foreman


  • Associate of Applied Science

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