staff registered nurse nicu resume example with 9+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in the Healthcare and Hotel industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specializes in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

  • Honest and Ethical
  • Cooperative Attitude
  • Problem Solving
  • Verbal and Written Communication
  • Efficient and Detail-Oriented
  • Courteous with Strong Service Mindset
  • Multitasking and Prioritization
  • Calm and Professional Under Pressure
  • Inbound and Outbound Calling
  • Upbeat and Positive Personality
University of Nevada - Las Vegas Las Vegas, NV Expected in Bachelor of Science : Nursing Science - GPA :
College of Southern Nevada Las Vegas, NV Expected in : - GPA :
Work History
Central Florida Health Centeralized - Staff Registered Nurse, NICU
Gainesville, FL, 01/2008 - 12/2010
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, assessment, medication administration, and monitoring of neonates.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Identified learning needs of patients and families and responded with advocacy and health education.
  • Gathered patient health data through interviews and observation, documenting data in electronic records. Updating patient charts via computer keyboard/dropdown charting systems
Xanterra Parks & Resorts - Registered Nurse, Newborn Nursery
Williams, AZ, 08/2006 - 12/2010
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Managed care from admission to discharge.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals.
  • Audited charts and reviewed clinical documents to verify accuracy.
Excalibur Hotel & Casino - Front Desk Guest Service Agent
City, STATE, 09/1999 - 01/2006
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Used internal software to process reservations, check-ins and check-outs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Educated guests on hotel security features and instructed on important information regarding safety processes and procedures.
  • Provided information regarding charge accounts and loyalty programs.
  • Answered constant flow of customer calls promptly to decrease wait times and appropriately handled customers needs.

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Resume Overview

School Attended

  • University of Nevada - Las Vegas
  • College of Southern Nevada

Job Titles Held:

  • Staff Registered Nurse, NICU
  • Registered Nurse, Newborn Nursery
  • Front Desk Guest Service Agent


  • Bachelor of Science

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