I am a professional who seeks employment with an organization where I can thrive and excel while using the experience, background, and knowledge gained throughout working in various positions and the knowledge gained while completing a bachelorās in business administration. I am currently working towards a masterās in business administration that has a completion date of 2/23. Some of the skills that are expressed in customer-focused, flexible, adaptable, and capable professional and take pride in my work. Loyal and will take the steps necessary to complete a task to completion. Industrious professional familiar with operational office clerical needs and focused on optimizing system performance to remain agile to dynamic needs. Friendly, respectful, and team-oriented with extensive clerical and records management experience. Clear communicator successful at multitasking with strong prioritization and planning abilities.
- Qualifications:
- Microsoft Office
- Customer Service
- Six Sigma Green Belt
- Training
- Production analysis
- Equipment repair
- Coaching
- Continuous improvement
- Directing
- Documentation
- Inventory
- Quality
- Quality management
- Repairs
- Retail
- Sales
- Selling
- Scheme
- Six Sigma
- Stocking and Replenishing
- Spreadsheet Development
- Point of Sale Knowledge
- Mail handling
- Cash Management
- Relationship building
- Telephone etiquette
- Customer satisfaction
- Cash Handling
- Sorting and labeling
- Scheduling
- Expense Control
- Written Skills
- Cleaning Protocols
- Signage
- Ability To Lift
- High Energy
- Merchandising
- Management Experience
- Policies And Procedures
- Strong Communication
- Majored in Business Administration
Six Sigma Green Belt
Nacogdoches, TX, 11/2014 - Current
- Perform any variety of sales and customer service tasks at retail window such as maintaining enough inventory of postal products and packaging supplies.
- Respond to customer claims and inquiries and providing information to the public regarding postal regulations.
- Provides product and service information to customers, including informing customers regarding special offers; suggestive selling related merchandise; promoting products based on customer needs.
- Provides additional information regarding product features and services.
- Maintains appearance of store by setting up, arranging, and replenishing displays and merchandise racks; ensures displays, workstations, and storage areas are presentable to customers.
- Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
- Sort and distribute mail and packages according to scheme established by local office.
- Gather mail, packages, and other related duties to ensure efficient and timely distribution.
City, STATE, 09/2012 - 04/2013
- Monitoring product quality by using incoming inspection and sampling techniques to ensure incoming quality standards are met.
- Work with suppliers on quality related product issues that could include, product returns, poor product quality, and corrective actions due to product quality.
- Review and monitoring of product specifications.
- Collaborate with quality team on continuous improvement activities to remove waste from the process and add value to the organization.
- Work with team to ensure documentation and equipment calibrations are up to date and ISO 9001 compliant.
City, STATE, 01/2011 - 06/2012
- Ensure nightly production goals are met.
- Ensure staff has all the resources need to complete their goals.
- Setup and programming of automated custom-built robotic equipment.
- Assist staff in any quality issues that arise during shift.
- Accomplishes manufacturing staff results by communicating job expectations.
- Planning, monitoring, and appraising job results.
- Coaching, counseling, and disciplining employees.
- Initiating, coordinating, and enforcing systems, policies, and procedures.
- Maintains quality service by establishing and enforcing organization standards.
- Ensures operation of equipment by calling for repairs; evaluating new equipment and techniques.
- Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests.
- Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.
- Ensure ISO 9000 quality management standards are adhered to by conducting periodic audits of the ISO 9000 quality management systems to include documentation, procedures, and processes.
Active member of the American Postal Workers Union
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Personalization
- Target Job
- Typos
Resume Overview
School Attended
- Southern New Hampshire University
- Colorado Technical University
Job Titles Held:
- SSA Clerk
- Quality Technician
- Production Supervisor/Component Prep Technician
Degrees
- MBA
- BSBA
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
