Sr. Project Manager Business Process Management resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Experienced Senior Project MJessicager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to mJessicage key milestones and deliver exemplary customer service. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time mJessicagement and problem-solving skills.
Skills
Change MJessicagement Process
Project Goals and Milestones
Agile Principles
MJessicaging Multiple Projects
Requirements Definition
Best Practices and Methodologies
User Acceptance Testing (UAT)
Microsoft Visio
Team Meetings
Leading Projects
Microsoft SharePoint and MS Outlook
Business process improvement
Education
University of Sheffield United Kingdom, Expected in 04/2005 ā āMaster of Arts:Business Administration - GPA:
University of MacedoniaSkopje, North Macedonia , Expected in 02/2002 ā āBachelor of Science:Communication Studies - GPA:
Certifications
Certified Project MJessicager, PMP, CAPM - Project MJessicagement Institute
Certified Scrum Master - Scrum Alliance
Certified In ASJessica Project MJessicagement
Business Communication - Continuing Education - Hunter College , New York
Accomplishments
Resolved product issue through consumer testing.
Achieved [Result] by completing [Task] with accuracy and efficiency.
Documented and resolved [Issue] which led to [Results].
Collaborated with team of [Number] in the development of [Project name].
Achieved [Result] by introducing [Software] for [Type] tasks.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Work History
Ultradent Products - Sr. Project MJessicager - Business Process MJessicagement Seattle, WA, 07/2021 - Current
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Built successful project plans covering objectives, resources and staffing to meet schedules.
Drove team success through shared vision and recognition of quality performance.
Closely collaborated with project members to identify and quickly address problems.
Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
Maintained schedules to meet key milestones at every project phase.
Communicated project plans and progress to key stakeholders and project contributors.
Directed changes to project scope and cost and implemented appropriate change mJessicagement processes to keep project on track.
Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Formulated integration system process flows, business process model and notation (BPMN) plans and data mapping diagrams based on stakeholders' specifications, technology surveys and interviews.
Produced Speed to Market reports biweekly, updating customers and senior leaders on progress and roadblocks.
MJessicaged and delivered highest number of STM projects per year and increased business dollars by 10%.
Dartmouth College - Project MJessicager Hanover, NH, 02/2018 - 07/2021
Achieved project deadlines by coordinating with contractors to mJessicage performance.
MJessicaged projects from procurement to commission.
Defined plans and resources required to meet project goals and objectives.
Modified and directed project plans to meet organizational needs.
Headed project teams specializing in design and launch activities.
Maintained open communication by presenting regular updates on project status to customers.
Assembled and trained cross functional Agile pilot team and successfully implemented Scrum
framework, resulting in adding value to client deliverables and reduced overall cost and time for the
company, along with increased productivity by actor of 17%.
Albireo Energy - Research Project MJessicager Denver, CO, 01/2015 - 01/2018
Recruited and oversaw personnel to achieve performance and quality targets.
Reported regularly to mJessicagers on project budget, progress and technical problems.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Maintained open communication by presenting regular updates on project status to customers.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Adhered to budget requirements with excellent planning and consistent expense monitoring.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used Microsoft Word and other software tools to create documents and other communications.
Used coordination and planning skills to achieve results according to schedule.
Led projects and Jessicalyzed data to identify opportunities for improvement.
Saved $ 50000 by implementing cost-saving initiatives that addressed long-standing problems.
Cohort Digital Media - Project Coordinator City, STATE, 03/2013 - 12/2014
Coordinated presentations for customers and project members to detail project scope, progress and results.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Sent newsletters and bulletins using MailChimp and dotmailer.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
Planned and executed annual Web conference for two consecutive years, while providing custom branding opportunities and strategic sponsorships to increase visibility and maximize marketing efforts, resulting in over 60% increase in sponsorship revenue.
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Resume Overview
School Attended
University of Sheffield
University of Macedonia
Job Titles Held:
Sr. Project MJessicager - Business Process MJessicagement