Sr. Compensation & Benefits Manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Hardworking human resources professional with a strong work ethic, adaptability, and exceptional interpersonal skills who is devoted to providing positive experiences to attract, engage, and retain talent.

  • Compensation and Benefits
  • Human Resources Operations
  • Compliance
  • HR Strategy
  • Records Management
  • Microsoft Office Proficiency
  • Job Description Preparation
  • Vendor Relationship Management
  • Leave & ADA Administration
  • HRIS
07/2022 to Current
Sr. Compensation & Benefits Manager Avaya, Inc. NC, State,
  • Ensured compensation & benefit plans and programs are administered in accordance with company policies and procedures ensuring compliance with Federal, State and local regulatory requirements to ensure the uniform and equitable treatment of employees by managing and conducts compliance audits on all benefit programs and plan documents to ensure reporting, disclosure, testing, and other government requirements are being filed timely and accurately.
  • Evaluated agency benefits program usage, services, coverage, plan experience, and provide budget conscious recommendations for innovative enhancements.
  • Managed internal reporting and metrics of plans, including monitoring claims experience, forfeitures, and benefit plan expenditures to identify trends and make recommendations to minimize plan and budget risks.
  • Developed communication and training materials to support employee understanding and engagement in Compensation and Benefit Programs, updates and changes to plans and programs.
  • Collaborated with executive management on diverse compensation issues including pay equity review, resolution of pay issues, interpretation of compensation policies, and communication of regulations.
  • Provided recommendations to management on pay decisions, policy and guideline interpretation, and job evaluation, including the design of creative solutions to specific compensation-related programs.
  • Responsible for salary structure, salary grades, and market rates for specific jobs or functional areas. Managed the agency’s annual merit review process, and recommend necessary changes to the executive/senior leadership team.
  • Oversaw annual compensation survey participation, benchmarking process, and data analysis.
  • Administered compensation for non-executive level employees including the processing, recording, and reporting of compensation-related actions.
  • Develops and documents procedures to streamline processes and ensures compliance with regulatory requirements. Prepares and presents summary reports of job analysis and compensation analysis information.
  • Oversee the implementation and maintenance of compensation, performance management, benefits, and integration in the HRIS, ensuring data integrity.
05/2015 to 07/2022
Compensation & Benefits Manager Freeman Health System Carthage, MO,
  • Oversee the administration of benefit programs: health, dental, life, disability, flexible spending, COBRA, and retirement plans.
  • Administer SCA benefits and reporting for government contract employees.
  • Administer the leave of absence and accommodation program.
  • Leads all aspects of the annual open and ongoing enrollment process including ensure accurate benefits deductions, employee education, communication, and reporting.
  • Serve as an escalation resource for employees on all employee benefits including plan and policy interpretation, answering employee questions, and ensuring accuracy of records.
  • Develops guidelines to work with managers and HRBPs to prepare job descriptions and ensure accurate coding for FLSA, salary grade, EEO, and compensation.
  • Assesses jobs and their respective duties to determine FLSA classification. Benchmarks jobs against survey data and other market intelligence to determine competitive compensation ranges for each position. Prepares and maintains job classifications and salary ranges.
  • Manages and conducts compliance audits on all benefit programs and plan documents to ensure reporting, disclosure, testing, and other government requirements are being filed timely and accurately.
  • Collaborate with the HR Director on job evaluation, market pricing, salary survey response, benchmarking, compensation systems, and job description development.
11/2005 to 05/2015
Support Services Specialist - Benefits Goodwill Industries Of Kentucky, Inc, City, STATE,
  • Administered employee insurance and retirement savings plans, working with insurance brokers and plan carriers.
  • Communicated effectively via email, phone and face-to-face with employees to resolve issues pertaining to benefits.
  • Kept operations in compliance with requirements by applying knowledge of applicable regulations and legal statutes for affirmative action , EEO-1, and VETS/VETS4214 reporting.
  • Support Service Specialist Payroll backup processor.
07/2002 to 11/2005
HR Assistant Koch Filter Corporation City, STATE,
  • Completed onboarding for new hires, rehires, and temporary employees.
  • Processed employee status changes, attendance logs, employment verifications, keeping employee records up to date.
  • Processed weekly payroll and check writing in-house for multiple locations in Kentucky, Texas, and California.
Education and Training
Expected in 10/2009
Master of Science: Human Resources Leadership
Sullivan University - Louisville, KY,
  • Graduated summa cum laude
  • President's Award Recipient
  • GPA 3.8
Expected in 06/2004
Bachelor of Science: Human Resources Leadership
Sullivan University - Louisville, KY
  • Professional in Human Resources, HRCI -
  • Alice Houston Women's Leadership 2023, Inaugural class
  • Inclusive and Ethical Leadership Certificate, University of South Florida 2022
  • Diversity, Equity, and Inclusion in the Workplace Certificate, University of South Florida 2021

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Resume Overview

School Attended

  • Sullivan University
  • Sullivan University

Job Titles Held:

  • Sr. Compensation & Benefits Manager
  • Compensation & Benefits Manager
  • Support Services Specialist - Benefits
  • HR Assistant


  • Master of Science
  • Bachelor of Science

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