My sales representative history is an exceeding employer with expectations across diverse cliental. Enjoy talking to people and establishing a long-term customer base. Persuasive communicator, use open selling skills to identify opportunities, overcome objections, building relationships, and turn walk-in into sales. I am enthusiastic Sales Professional possessing expertise in the luxury industry. I've always been reliable, punctual, and hard working person. I am proficient in Mandarin Chinese.
- Mange customer inquiries and concerns
- Organization, Planning, and Execution skills
- Built up a customer base through follow up and Ability to work in a high energy and demanding
- Customer communications work environment
- In-depth knowledge of sales principals and Strong interpersonal skills needed to cultivate
- Number one for East Coast Omni Sales; totaling over 92,000 Euros
- Delivered dramatic growth, exceeding sales quota every year
- Increased my personal business growth annually by over 20% for Moncler
- Consistently achieving high marks in my customer service survey
- Assisted in 3 major store renovation and insure success in the new store opening
Plymouth, MA, 10/2019 - Current
Established a million dollar client book; met and exceeded yearly sales goals.
Promoted a strong client relationship through providing superior customer service and identifying additional client needs.
Proven ability to develop a positive experience for clients, reflecting by efficient sales, and building a loyal local business.
My local business accounted for over 20% of my appointments.
Riverhead, NY, 10/2018 - 08/2019
- Ensured my Women's Designer Floor was up to stock and organized at all times
- Opening and closing the floor when scheduled
- Able to check on multiple patrons and answer the phone when needed
- Was successful on bring aboard my existing clients and also adding many amazing new clients to my book
- Helped coached and mentor my peers when asked
Plymouth, MA, 10/2017 - 10/2018
- Opening team for the 3rd flagship store opening
- Ensuring quarterly success in overall business
- Assisted on bring on new talent to the team
- Assisted on floor sets when they were rolled out
- Over achieving monthly & quarterly sales goals; 30%-50%
- Consistently top 5 in monthly sales; YTD top 3 in sales
City, STATE, 05/2007 - 01/2016
- Managing lady shoes department
- Managed small leather goods: Men's, Women's, Unisex, & Gifts
- Placing special orders and working on my consignment business
- Demonstrated that customers come first by serving them with a sense of urgency
- Opened and closed the store, including counting cash, opening/closing cash registers, and creating staff assignments
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School Attended
- Missouri State University
Job Titles Held:
- Client Advisor
- Sales Associate
- Brand Ambassador
- Sales Associate
Degrees
- Bachelor of Science
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