LiveCareer-Resume

sr technical project manager resume example with 12 years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Experience
01/2014 to 06/2014 Sr. Technical Project Manager Pixelogic Media Partners, Llc | Austin, TX,
  • Customer Project Manager worked on the Pharmaceutical Infosario Safety Project and was responsible for delivery of projects to Quintiles customers by performing the following activities:
  • Management and execution of projects using Agile methodology
  • Planning project activities (project plan)
  • Executing and monitoring/controlling project activities (status, risk, and issues)
  • Communication throughout the project life cycle (communication plan)
  • Management of project resources (staff and budget)
  • Facilitation/organization of project activities
  • Managing customer expectations / negotiation
  • Vendor (3rd party) management / negotiation
  • Tracked and Resolved Issues until completion
  • Used MS Project, WBS, Top Team, Quality Center and Share Point
08/2014 to 02/2014 Sr. Project/Program Manager/Scrum Master Fingerpaint | San Diego, CA,
  • Tools Used: Windows 8, Mozilla Firefox, MS Outlook, Office 2013, MS PROJECT 2013, PRISM, MOTS, Requisite Professional (ReqPro), TDP-RM, ITUP, Rally, Sharepoint.
  • Tech Dev UP, tProcess, VPMO, AT&T One CR Tool, BMC Remedy, Application Lifecycle Management Quality Center (ALM-QC), t-Meeting, ATT Connect, NetMeeting, Q, SharePoint, tSpace, Skype for Business 2015, CMPM, PDF Writer, Snagit 12, CISCO AnyConnect, RSA Token Management, myAT&T , Waterfall, Clarity, Rally, Safe Agile, Scrum master, Jira, Agile Craft, Jira Align, Tableau, Change Management and Websphere AT&T Centralized Data Organization Managed Infrastructure Projects - Scrum Master.
  • Reduced hardware cost by transitioning to software -based solution (cloud migration).
  • HTTPS and QUIC packet slicing at packet broker aggregation layer (network).
  • Migrated 40 applications, 27 servers and 165 reports for the business (data center migration).
  • Managed 10 Cloud Platform (Azure) migrations.
  • Managed 7 projects in different phases using Safe agile/scrum (PI planning, Sprint planning, Daily Stand-ups, etc.).
  • 5 -$15M project budget/ project/.
  • Used Safe Agile/Scrum Methodology Managed FirstNet projects as Scrum Master - FirstNet Revenue Reporting.
  • Provided the capability and support for pulling automated financial revenue reports for first responders (Fire, Law, and EMS).
  • 35 applications and groups, 13 code impacted applications: Java language updates.
  • Project was delivered in several deployments due to constraints.
  • Delivered 30% in 3 deployments with client approval.
  • Used Agile/Scrum methodology.
  • 5.5M project FirstNet Branding Bill Brite.
  • Provide a new brand to the bill format for First Responders included a new logo, color and font.
  • Completed 1810 deployment.
  • Blend of Agile / Waterfall.
  • 2.1M project FirstNet Mobile App.
  • Project scope includes enhancements for FirstNet Mobile Support Application to provide self-service diagnostic and chat support (Pre-Paid.
  • Delivered 50% in 1808 deployment due to project falling behind.
  • Delivered remaining scope in 1810.
  • 15 applications; 10 code impacted with Java language updates.
  • Blend of Agile / Waterfall.
  • 2.7M project Managed multiple projects within the Shared Upgrades Program.
  • Modified mobility applications to add functionality for sharing upgrades within an account.
  • Allows AT&T Next customers to complete a trade-in at Retail for Shared Upgrade orders, when the device is not present, by allowing a mail-in return option of the device.
  • Improves device handling for non-compliant returns.
  • This is an AT&T mandated project to support customers with a positive customer experience by accommodating the error when the incorrect IMEI is shipped to AT&T.
  • Customers will be notified via letter and asked to resend the correct or similarly acceptable device within the claim period.
  • Blend of Agile / Waterfall.
  • 53 applications, 13 code impacted with Java language updates.
  • Largest $3.2 million / project, $72 million program Managed an AppleCare API project to replace Apple APIs with in-house written AT&T APIs per Apple directive.
  • Turned project from red status and far behind schedule to green status ahead of schedule in 60 days.
  • 36 applications, 4 code impacted included middleware updates using WebSphere.
  • 242K project budget (extended warranty and technical support for apple devices) Managed multiple DirecTV merger projects to provide employee discounts to AT&T employees.
  • Blend of Agile / Waterfall.
  • More than 50 applications / project, approximately 30% code impacted.
  • 1M - $6M project budget / project Managed wireless devices (Pre-Paid/Post) to be able to have spam control, virus protection and parental control by using the Smart network.
  • This network gave users the ability to control emails, websites and inappropriate content.
  • Blend of Agile / Waterfall.
  • More than 30 applications / project, approximately 30% code impacted.
  • 2M project budget / project Managed wireless devices (Prepaid/Post) to enhance the Wi-Fi capability that when in your home.
  • Your phone can connect to the home Wi-Fi instead of the cellular network.
  • Blend of Agile / Waterfall.
  • More than 25 applications / project, approximately 30% code impacted.
  • 1M - $6M project budget / project Managed Digital Transformation projects as LPM:.
  • Managed project updates to ATT.com website.
  • Manage the development of wireframes, screen-flow diagrams, and UI specifications, measuring and assessing the usability of deployed applications, and applying effective UX design processes, including user-centered design and usability testing.
  • Managed projects in Waterfall (standard SDLC) and Agile (ideally scrum), Rally methodologies within a project manager role.
01/2012 to 12/2013 Sr. Consultant I3 Verticals, Inc. | Orlando, FL,
  • State of Kentucky Project.
  • Manage projects and applications establish the Financial Management, Small Business Health Options Program and Plan Management modules for the HealthCare Exchange for the state of Kentucky.
  • Managed Financial Management System (FMS) application to establish a premium aggregation, billing and collection functions which included accounts payable, payment processing (ACH), track payments, support reconciliation and monthly reporting.
  • Managed the Small Business Health Options Program to allow individuals, employers and employees to set up accounts, establish contribution strategy and perform ongoing account management.
  • Established processes and procedures based on State rules and regulations for the insurance plans.
  • Managed scope, timeline, budget, resources etc.
  • Conducted JAD sessions, created/updated Requirements, RTM, Storyboards and Design documents.
  • Created project plan, processes and guidelines.
  • Tracked and Resolved issues until completion.
  • Use SharePoint, TFS, and MS Project.
  • Created requirements through JAD sessions with KY Health benefits exchange team and Department of Insurance.
  • Project Tasks.
  • Strong oral and written communication skills.
  • Excellent analytical, problem solving, and reading comprehension skills.
  • High level of proficiency and experience with Microsoft Project, Clarity, SharePoint and JIRA.
  • Tracked and Resolved Issues, used JIRA for issue tracking.
  • Assess current methodology and process and identify improvements.
  • Monitoring and reporting project status, internally and to client, as appropriate.
  • Quality Management, UAT and QA efforts.
  • Delivery and Execution of all project milestones and deliverables.
  • Define processes, standards and templates for ongoing management of multiple projects.
  • Create/distribute customized communications based on stakeholder requirements and desired outcomes.
05/2002 to 11/2011 IT Technical Project Manager AT&T | City, STATE,
  • Manages software system development and integration projects through all phases of project life cycle: requirements & analysis, design, development, testing, implementation, and post-production support.
  • Provide detailed planning, including project structure and staffing, estimating, resource allocation and assignment, detailed scheduling, critical path analysis, and coordination for a project or program throughout its lifecycle.
  • Managed projects in the Mobility Launch Team that made updates to Smartphone (Blackberry, IPADS, and IPhones etc.) products in the retail/wireless area.
  • Created process and procedures for the level of projects and make sure there are in compliance with the overall organization.
  • Reported Metrics to Leadership and worked with other Project Managers to help keep metrics scores within the organization expectations.
  • Managed the Non-Disclosure Agreement (NDA) process by making sure everyone was compliant by passing security clearance before any documentations or any material about the projects was disclosed.
  • Create PowerPoint presentations to present to leadership updates on metrics, process and any beneficial information to help the project/products.
  • Assisted in Launch of updates to Smartphones by submitting reports, status communication to leadership on progress.
  • Manages software system development, infrastructure, network and integration projects through all phases of project life cycle: requirements & analysis, design, development, testing, implementation, and post-production support.
  • Provide detailed planning, including project structure and staffing, estimating, resource allocation and assignment, detailed scheduling, critical path analysis, and coordination for a project or program throughout its lifecycle.
  • Develop and coordinate project plans which include financial and human resource and time requirements necessary to meet established work activities, goals, and agreed upon project milestones.
  • Lead client project log review meetings, kick-off meetings and all associated analysis and project meetings.
  • Identify activity dependencies, analyze activity sequence, and resource requirements, and control changes to the project schedule.
  • Consolidate project plans into overall program plan, negotiate any sequencing conflicts to resolution, manage program to meet the stated business benefits while balancing risks.
  • Assess, plan for, and manage project/program risks, including mitigation plans and contingency plans, issues, jeopardies, escalations and problem resolution.
  • Ensure that project funding is secured and project documentation is approved by business owners.
  • Direct project/program activities, and monitor project progress/results for significant deviations.
  • Modify plans as needed to ensure timely completion of all required deliverables.
  • Manage vendors and track project scope and ensures changes to project scope and deliverables are managed using the change control process.
  • Create a project resource plan and ensure project resource needs are identified and tracked.
  • Manage, track, and report the project budget, including forecasted spend throughout the project.
  • Determine and manage the project communication needs of the team, key stakeholders, and customers.
  • Develop communication plans and channels for gathering, sharing and disseminating status.
  • Serve as a project liaison between the client, ITS partners, and leadership, providing communication and status regarding the progress of the project.
  • Partner with project team to provide motivation and support to ensure project objectives are met in the areas of quality, time and cost.
  • Partner with Project Managers for programs, to ensure program objectives are met in the areas of benefit delivery, coordination and communication.
  • Encourage and facilitate an environment for the constructive handling or resolution of conflict.
  • Utilize organization's best practices, standard processes and project management processes in the execution of project/program management duties.
  • Utilize knowledge of business, industry and technology to incorporate business process improvements into the organization.
  • Utilize MS Project, ITUP, PRISM, Clarity and Waterfall, SDLC to manage the timeline and ensure deliverables where on time and manage issues.
  • Utilize MS SharePoint as a single place to store documentation and share other information pertaining to the project.
  • Create & Manage Uverse and Lightspeed Service Assurance projects which has overall benefits of $25 M over the period 2008-2012 while benefiting approximately $3.3M in Operations Efficiency's and Operational Avoidance.
  • Network Upgrades (Ericsson, SCOM IPTV & EUA) Expansion of Internet Apps across 22 States with $3.3M cost avoidance.
  • VOD, Cable, STB's updates Increase CVOIP capacity from 1.7M to 3.1M subscribers.
  • Lightspeed conversion from IPv4 to IPv6 utilizing Carrier Grade Network (CGN).
  • Managed software development, infrastructure and network projects that used java, .net, web-based languages, tools and cables.
Work History
08/2014 to 02/2014 Sr. Project/Program Manager/Scrum Master AT&T Centralized Data Organization | Alpharetta, GA
  • Tools Used: Windows 8, Mozilla Firefox, MS Outlook, Office 2013, MS PROJECT 2013, PRISM, MOTS, Requisite Professional (ReqPro), TDP-RM, ITUP, Rally, Sharepoint.
  • Tech Dev UP, tProcess, VPMO, AT&T One CR Tool, BMC Remedy, Application Lifecycle Management Quality Center (ALM-QC), t-Meeting, ATT Connect, NetMeeting, Q, SharePoint, tSpace, Skype for Business 2015, CMPM, PDF Writer, Snagit 12, CISCO AnyConnect, RSA Token Management, myAT&T , Waterfall, Clarity, Rally, Safe Agile, Scrum master, Jira, Agile Craft, Jira Align, Tableau, Change Management and Websphere AT&T Centralized Data Organization Managed Infrastructure Projects - Scrum Master.
  • Reduced hardware cost by transitioning to software -based solution (cloud migration).
  • HTTPS and QUIC packet slicing at packet broker aggregation layer (network).
  • Migrated 40 applications, 27 servers and 165 reports for the business (data center migration).
  • Managed 10 Cloud Platform (Azure) migrations.
  • Managed 7 projects in different phases using Safe agile/scrum (PI planning, Sprint planning, Daily Stand-ups, etc.).
  • 5 -$15M project budget/ project/.
  • Used Safe Agile/Scrum Methodology Managed FirstNet projects as Scrum Master - FirstNet Revenue Reporting.
  • Provided the capability and support for pulling automated financial revenue reports for first responders (Fire, Law, and EMS).
  • 35 applications and groups, 13 code impacted applications: Java language updates.
  • Project was delivered in several deployments due to constraints.
  • Delivered 30% in 3 deployments with client approval.
  • Used Agile/Scrum methodology.
  • 5.5M project FirstNet Branding Bill Brite.
  • Provide a new brand to the bill format for First Responders included a new logo, color and font.
  • Completed 1810 deployment.
  • Blend of Agile / Waterfall.
  • 2.1M project FirstNet Mobile App.
  • Project scope includes enhancements for FirstNet Mobile Support Application to provide self-service diagnostic and chat support (Pre-Paid.
  • Delivered 50% in 1808 deployment due to project falling behind.
  • Delivered remaining scope in 1810.
  • 15 applications; 10 code impacted with Java language updates.
  • Blend of Agile / Waterfall.
  • 2.7M project Managed multiple projects within the Shared Upgrades Program.
  • Modified mobility applications to add functionality for sharing upgrades within an account.
  • Allows AT&T Next customers to complete a trade-in at Retail for Shared Upgrade orders, when the device is not present, by allowing a mail-in return option of the device.
  • Improves device handling for non-compliant returns.
  • This is an AT&T mandated project to support customers with a positive customer experience by accommodating the error when the incorrect IMEI is shipped to AT&T.
  • Customers will be notified via letter and asked to resend the correct or similarly acceptable device within the claim period.
  • Blend of Agile / Waterfall.
  • 53 applications, 13 code impacted with Java language updates.
  • Largest $3.2 million / project, $72 million program Managed an AppleCare API project to replace Apple APIs with in-house written AT&T APIs per Apple directive.
  • Turned project from red status and far behind schedule to green status ahead of schedule in 60 days.
  • 36 applications, 4 code impacted included middleware updates using WebSphere.
  • 242K project budget (extended warranty and technical support for apple devices) Managed multiple DirecTV merger projects to provide employee discounts to AT&T employees.
  • Blend of Agile / Waterfall.
  • More than 50 applications / project, approximately 30% code impacted.
  • 1M - $6M project budget / project Managed wireless devices (Pre-Paid/Post) to be able to have spam control, virus protection and parental control by using the Smart network.
  • This network gave users the ability to control emails, websites and inappropriate content.
  • Blend of Agile / Waterfall.
  • More than 30 applications / project, approximately 30% code impacted.
  • 2M project budget / project Managed wireless devices (Prepaid/Post) to enhance the Wi-Fi capability that when in your home.
  • Your phone can connect to the home Wi-Fi instead of the cellular network.
  • Blend of Agile / Waterfall.
  • More than 25 applications / project, approximately 30% code impacted.
  • 1M - $6M project budget / project Managed Digital Transformation projects as LPM:.
  • Managed project updates to ATT.com website.
  • Manage the development of wireframes, screen-flow diagrams, and UI specifications, measuring and assessing the usability of deployed applications, and applying effective UX design processes, including user-centered design and usability testing.
  • Managed projects in Waterfall (standard SDLC) and Agile (ideally scrum), Rally methodologies within a project manager role.
01/2014 to 06/2014 Sr. Technical Project Manager Quintiles Pharmaceutical | Marietta, GA
  • Customer Project Manager worked on the Pharmaceutical Infosario Safety Project and was responsible for delivery of projects to Quintiles customers by performing the following activities:.
  • Management and execution of projects using Agile methodology.
  • Planning project activities (project plan).
  • Executing and monitoring/controlling project activities (status, risk, and issues).
  • Communication throughout the project life cycle (communication plan).
  • Management of project resources (staff and budget).
  • Facilitation/organization of project activities.
  • Managing customer expectations / negotiation.
  • Vendor (3rd party) management / negotiation.
  • Tracked and Resolved Issues until completion.
  • Used MS Project, WBS, Top Team, Quality Center and Share Point.
01/2012 to 12/2013 Sr. Consultant CGI | Frankfort, KY
  • State of Kentucky Project.
  • Manage projects and applications establish the Financial Management, Small Business Health Options Program and Plan Management modules for the HealthCare Exchange for the state of Kentucky.
  • Managed Financial Management System (FMS) application to establish a premium aggregation, billing and collection functions which included accounts payable, payment processing (ACH), track payments, support reconciliation and monthly reporting.
  • Managed the Small Business Health Options Program to allow individuals, employers and employees to set up accounts, establish contribution strategy and perform ongoing account management.
  • Established processes and procedures based on State rules and regulations for the insurance plans.
  • Managed scope, timeline, budget, resources etc.
  • Conducted JAD sessions, created/updated Requirements, RTM, Storyboards and Design documents.
  • Created project plan, processes and guidelines.
  • Tracked and Resolved issues until completion.
  • Use SharePoint, TFS, and MS Project.
  • Created requirements through JAD sessions with KY Health benefits exchange team and Department of Insurance.
  • Project Tasks.
  • Strong oral and written communication skills.
  • Excellent analytical, problem solving, and reading comprehension skills.
  • High level of proficiency and experience with Microsoft Project, Clarity, SharePoint and JIRA.
  • Tracked and Resolved Issues, used JIRA for issue tracking.
  • Assess current methodology and process and identify improvements.
  • Monitoring and reporting project status, internally and to client, as appropriate.
  • Quality Management, UAT and QA efforts.
  • Delivery and Execution of all project milestones and deliverables.
  • Define processes, standards and templates for ongoing management of multiple projects.
  • Create/distribute customized communications based on stakeholder requirements and desired outcomes.
05/2002 to 11/2011 IT Technical Project Manager AT&T | Alpharetta, GA
  • Manages software system development and integration projects through all phases of project life cycle: requirements & analysis, design, development, testing, implementation, and post-production support.
  • Provide detailed planning, including project structure and staffing, estimating, resource allocation and assignment, detailed scheduling, critical path analysis, and coordination for a project or program throughout its lifecycle.
  • Managed projects in the Mobility Launch Team that made updates to Smartphone (Blackberry, IPADS, and IPhones etc.) products in the retail/wireless area.
  • Created process and procedures for the level of projects and make sure there are in compliance with the overall organization.
  • Reported Metrics to Leadership and worked with other Project Managers to help keep metrics scores within the organization expectations.
  • Managed the Non-Disclosure Agreement (NDA) process by making sure everyone was compliant by passing security clearance before any documentations or any material about the projects was disclosed.
  • Create PowerPoint presentations to present to leadership updates on metrics, process and any beneficial information to help the project/products.
  • Assisted in Launch of updates to Smartphones by submitting reports, status communication to leadership on progress.
  • Manages software system development, infrastructure, network and integration projects through all phases of project life cycle: requirements & analysis, design, development, testing, implementation, and post-production support.
  • Provide detailed planning, including project structure and staffing, estimating, resource allocation and assignment, detailed scheduling, critical path analysis, and coordination for a project or program throughout its lifecycle.
  • Develop and coordinate project plans which include financial and human resource and time requirements necessary to meet established work activities, goals, and agreed upon project milestones.
  • Lead client project log review meetings, kick-off meetings and all associated analysis and project meetings.
  • Identify activity dependencies, analyze activity sequence, and resource requirements, and control changes to the project schedule.
  • Consolidate project plans into overall program plan, negotiate any sequencing conflicts to resolution, manage program to meet the stated business benefits while balancing risks.
  • Assess, plan for, and manage project/program risks, including mitigation plans and contingency plans, issues, jeopardies, escalations and problem resolution.
  • Ensure that project funding is secured and project documentation is approved by business owners.
  • Direct project/program activities, and monitor project progress/results for significant deviations.
  • Modify plans as needed to ensure timely completion of all required deliverables.
  • Manage vendors and track project scope and ensures changes to project scope and deliverables are managed using the change control process.
  • Create a project resource plan and ensure project resource needs are identified and tracked.
  • Manage, track, and report the project budget, including forecasted spend throughout the project.
  • Determine and manage the project communication needs of the team, key stakeholders, and customers.
  • Develop communication plans and channels for gathering, sharing and disseminating status.
  • Serve as a project liaison between the client, ITS partners, and leadership, providing communication and status regarding the progress of the project.
  • Partner with project team to provide motivation and support to ensure project objectives are met in the areas of quality, time and cost.
  • Partner with Project Managers for programs, to ensure program objectives are met in the areas of benefit delivery, coordination and communication.
  • Encourage and facilitate an environment for the constructive handling or resolution of conflict.
  • Utilize organization's best practices, standard processes and project management processes in the execution of project/program management duties.
  • Utilize knowledge of business, industry and technology to incorporate business process improvements into the organization.
  • Utilize MS Project, ITUP, PRISM, Clarity and Waterfall, SDLC to manage the timeline and ensure deliverables where on time and manage issues.
  • Utilize MS SharePoint as a single place to store documentation and share other information pertaining to the project.
  • Create & Manage Uverse and Lightspeed Service Assurance projects which has overall benefits of $25 M over the period 2008-2012 while benefiting approximately $3.3M in Operations Efficiency's and Operational Avoidance.
  • Network Upgrades (Ericsson, SCOM IPTV & EUA) Expansion of Internet Apps across 22 States with $3.3M cost avoidance.
  • VOD, Cable, STB's updates Increase CVOIP capacity from 1.7M to 3.1M subscribers.
  • Lightspeed conversion from IPv4 to IPv6 utilizing Carrier Grade Network (CGN).
  • Managed software development, infrastructure and network projects that used java, .net, web-based languages, tools and cables.
Education
Expected in Master of Arts Master's degree | Computer Resources and Information Management Webster University, St. Louis, MO. GPA:
Expected in Bachelor of Science Bachelor of Science | Computer Science Jackson State University, Jackson, MS. GPA:
Expected in
  • Certifications/Trainings
  • Project Management Institute Training (PMBOK) - AT&T
  • Project Management Institute Member
  • Certified Scum Master
  • Certified John Maxwell Coach, Teacher & Speaker
  • SAFE 4.6 Training
  • |
    , , GPA:
    Summary
  • Seasoned Program/Project Manager with over 12 years of experience in a variety of industries including telecommunications, insurance and healthcare.
  • Well versed in agile/safe agile, Scrum and waterfall lifecycle software development as well as infrastructure implementations.
  • Facilitate PI Planning, Sprint Planning, Release planning, Sprint Review, Sprint Retrospect and Daily Scrum, and process improvement initiatives
  • Extensive experience working with large cross-functional teams.
  • Create technical/program documentations and status presentations
  • Created innovative solutions to ensure projects meet highest levels of quality performance.
  • Managed full life-cycle development utilizing best management practices and using project management methodology.
  • Planned and executed all phases of project and ensure close communication between clients, key business area contacts, team members (offshore), vendors, and management.
  • Control project scope and objectives, while driving schedules and managing budgets.
  • Promote productive, efficient, cohesive team environment.
  • Highlights
    • Net, Office, Software development
    • Account management, MS Outlook, Software system development
    • Accounts payable, PowerPoint presentations, Staffing
    • Agile, MS PROJECT, Strategy
    • API, Microsoft Project, Tableau
    • Apple, SharePoint, Teacher
    • Benefits, Share Point, Technical support
    • Billing, Windows 8, Phone
    • Branding, 3.1, Upgrades
    • Budget, Middleware, Upgrade
    • Business process, Migration, Usability testing
    • Cables, Negotiation, Website
    • Cable, Network and integration, Websites
    • Change Management, Network, WebSphere
    • CISCO, Next, Written
    • Coach, Payment processing, Written communication skills
    • Color, PDF, Writer
    • Com, PRISM
    • Oral, Problem solving
    • Hardware, Problem resolution
    • Content, Design processes
    • Conversion, Processes
    • Client, Program management
    • Delivery, Progress
    • Documentation, Project Management
    • Estimating, Project plans
    • Financial, Speaker
    • Financial Management, Quality
    • UX, Quality Management
    • Human resource, QA
    • Insurance, Reading
    • Java, Reporting
    • Leadership, Retail
    • Law, Safety
    • Logo, Scheduling
    • Managing, Scrum
    • Meetings, SDLC
    • Exchange, Security clearance
    • Mail, Servers
    • NetMeeting, STB
    Skills
  • Net, account management, accounts payable, Agile, API, Apple, benefits, billing, Branding, budget, business process, cables, Cable, Change Management, CISCO, Coach, color, com, oral, hardware, content, conversion, client, Delivery, documentation, estimating, financial, Financial Management, UX, human resource, Insurance, Java, Leadership, Law, logo, Managing, meetings, Exchange, mail, NetMeeting, Office, MS Outlook, PowerPoint presentations, MS PROJECT, Microsoft Project, SharePoint, Share Point, Windows 8, 3.1, middleware, migration, negotiation, network and integration, Network, Next, payment processing, PDF, PRISM, problem solving, problem resolution, design processes, processes, program management, progress, Project Management, project plans, Speaker, Quality, Quality Management, QA, reading, reporting, Retail, Safety, scheduling, Scrum, SDLC, security clearance, servers, STB, software development, software system development, staffing, strategy, Tableau, Teacher, technical support, phone, Upgrades, Upgrade, usability testing, website, websites, WebSphere, written, written communication skills, Writer
  • By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    Your data is safe with us

    Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

    Resume Overview

    School Attended

    • Webster University
    • Jackson State University

    Job Titles Held:

    • Sr. Project/Program Manager/Scrum Master
    • Sr. Technical Project Manager
    • Sr. Consultant
    • IT Technical Project Manager

    Degrees

    • Master of Arts Master's degree
    • Bachelor of Science Bachelor of Science
    • <li>Certifications/Trainings</li><li>Project Management Institute Training (PMBOK) - AT&T</li><li>Project Management Institute Member</li><li>Certified Scum Master</li><li>Certified John Maxwell Coach, Teacher & Speaker</li><li>SAFE 4.6 Training</li>

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    *As seen in:As seen in: