Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
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Date of Birth:
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Professional Summary
Driven Technical Program Manager with 5+ years of experience. Proven success building and motivating program teams to meet project goals. Composed and calm in high-pressure environments by maintaining strong focus on action, execution, and business/customer satisfaction.
Skills
Agile (Scrum/Kanban) and Waterfall Methodology
Software Development Lifecycle
Risk Assessment and Mitigation
Program/Project tracking and reporting
Stakeholder Management/Communication
Cross functional Team Management
Mentorship/Coaching
Defining and maintaining program/project charters and plan for planning and execution
Change Management
PMO Best Practices
Work History
Sr Technical Program Manager , 04/2019 - Current Amazon Lab126 – Cupertino, CA,
Lead iterative delivery of strategic cross-functional enterprise initiatives from beginning to end by delivering prioritized program roadmaps, schedules, resource plans, and proactively identifying/addressing potential setbacks
Responsible for owning, defining, and managing large scale cross-functional programs by driving all activities in a program life cycle (planning, execution, closing, maintenance, and deprecation). Associated high visibility programs include: COVID-19 Hardship Plans to protect our members and investor returns, new software growth offerings, security, and infrastructure/platform
Main liaison between Technology, Product, Marketing, Legal/Compliance, Operations, UX, Risk, Treasury and Third-Party Vendors. Partner with all groups to define roadmap and long-term strategy to ensure business objectives are prioritized, planned, resourced, and executed in a timely manner
Formulate project presentations for executive leadership to articulate milestones, progress, goals, risks, tradeoffs, and escalations/issues
Provide transparency, diverse levels of communication, and alignment across the program team and amongst stakeholders
Continuously improve process and procedures within the ePMO function to ensure projects are delivered in a repeatable and consistent manner
Agile Project Manager, Engineering and Design , 01/2016 - 04/2019 General Dynamics – Nashville, TN,
Led product releases by coordinating with Engineering, Software Quality Assurance, Technical Communications, Knowledge Management, Internal Compliance, Delivery Service, Sales, and Marketing on product deliverables, timelines, priorities, and issues
Spearheaded initiatives within the Technology PMO to improve process and standards across Technology Organization
Facilitated and lead all agile ceremonies including: daily standup, planning, grooming, reveal, retrospective meetings, and release planning
Lead cross-functional teams in adopting agile methodology via training and coaching
Provided guidance and project governance to ensure compliance with organizational processes
Project Manager, 11/2014 - 01/2016 Caci International Inc. – Portsmouth, NH,
Managed all levels of project planning, management, execution and change-management for client-facing and internal cross-functional initiatives
Directed clients through the complete software development life cycle of a project from initial design (visual, functional, technical), to project execution, closure, and maintenance
Subject matter expert on client clinical study protocol and the transfer of study requirements into the endpoint PULSE platform
Conducted end-user training and client acceptance testing process (UAT) on-site or virtually
Ensured all aspects of the project are planned and executed in a manner that satisfies implementation goals within an established timeframe with a high degree of client satisfaction
Lead project internal and external project kick-off meetings
Triaged system issues, provided technical support, and managed client’s day to day requests
Established baseline requirements and manage change control throughout the development process
Managed cross-functional teams to meet strict deadlines while providing a robust system per client needs
Software Test Engineer, 03/2013 - 10/2014 Endpoint Clinical – City, STATE,
Conducted entire life cycle testing for clinical trials software including test case development, execution and verification to drive quality forward
Performed functionality, performance, trouble shooting, regression, smoke and load testing to deliver high quality systems to clients in a fast-paced start-up environment
Responsible for bug tracking system, test data, issue tracking, reporting, and documentation (test cases, test plan, test summary, and test traceability matrix)
Tested the Interactive Voice Response (IVRS) and web based (IWRS) software for clinical trials. Scope of testing included: List based/dynamic/ Adaptive randomizations, complex inventory routines, medication dispensation, and recording patient information throughout the clinical trial life cycle
Education
Bachelor of Science: Biomedical Engineering And Technology Management , Expected in - University of California - Davis - Davis, CA GPA:
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