Sr. Technical Engineer Resume Example Performance Computer Solutions, LLC, COVID Lay

SR. TECHNICAL ENGINEER

Professional Summary

Professional and motivated Datacenter Engineer with over 7-years' experience working within the IT datacenter field including 3-years overseeing a multi-facility network infrastructure with focused experience in Microsoft Windows & Linux Server Administration, core system and file security, scheduled upgrades, technical advisory for business entities, server installation and cable management duties and direct client consultation. Very organized and detail oriented with a proven track record of project management, troubleshooting and the focus on client requirements. Strong work ethic, positive attitude and proven independent work ability as well as within a team-based environment. Key strengths and competencies: NETWORKING
Install and configure Windows servers, dedicated servers/colocation clients, and network devices within separate VLANs for proper authentication of users, groups, subnets, and RDS.
Plan and implement new company locations with POS systems, VoIP, and all inside networking and wiring of equipment to join ISP's MPLS equipment.
Management of internal network security applications and monitoring software, firewalls, and remote user VPNs.

Skills

Windows and Linux platforms - Deployment, management, security maintenance, disaster recovery
12 Certifications awarded by Dell and Cisco for completion of networking, product and component diagnosis and repair, proper procedure, and advanced fundamental cyber security courses
Ability to perform in-depth diagnostics on the system hardware & software
Vast knowledge of system optimization, hardware optimization and cyber security
A+, Server Configuration
Academic, Servers
Active directory, Technician
Backup, Unique
Cable, Upgrades
Diagnosis
Documentation
Information Technology
IP
Managing
Access
Windows
Network
Optimization
PCI
Cameras
Troubleshooting technical issues
On-Site Technical Support

Work History

Sr. Technical Engineer, 11/2019 to 04/2020
Performance Computer Solutions, LLC, COVID Lay – Nashua, NH

Information Technology for Dental & Medical Industries needs that meet HIPAA and PCI compliance
Specialized in unique practice management software and equipment provided by manufactures such as Dentrix, CareStream, Gendex and WinOMS
Coordinated all server and workstation installs, upgrades, security equipment and management software
Installed and secured wireless access points, Intra-Oral cameras, PAN units and merchant peripherals
Installed and managed VoIP along with installation of cabling infrastructure to support services
Provided network and hardware infrastructure consultation to provide best cost-effective solutions for each case-by-case scenario
Performed disaster recovery services with a large success rate of data retention
Managed ticket-based systems for emergency and non-emergency support requests, remote and on-site needs
Investigated and corrected problems with printers, copiers and other peripheral devices
Established, repaired and optimized networks by installing wiring, cabling and devices

Data Center Manager / Sr. Operations Engineer, 01/2016 to 07/2019
Axclex Technologies, LLC – Somerville, MA

Lead Engineer specializing in Windows and Linux Server Configuration and Management
VMWare and KVM experience setting up VM's, managing hosts and datastores using vCenter and SolusVM with addition of puppet servers for automated installs on physical nodes
Coordinate data retention and backup and recovery of systems and data
Managed racking, install and cable management of newly rented or collocated servers from network to system level
Documentation of all power ports, switchports and KVM-over-IP based technologies such as iDRAC/ILO for seamless remote management through CRM environment
Direct client advisory from equipment orders to fully managed services
Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations

I.T. Services Technician, 01/2014 to 01/2016
Microseconds – Salem, NH

Oversee store inventory, additional inventory orders and repair components.
Lead the technician staff to ensure repairs were properly performed and completed within the pronounced deadline.
Managed store payroll and end-of-day paperwork such as cash deposits and revenue documentation.
Resolved IT related problems, improved operations and provided exceptional client support.

Intern, 01/2012 to 01/2013
Londonderry High School – Londonderry, NH

Information Technology Apprenticeship Maintained over 400 computer systems for the district and Londonderry P.D
Oversaw a team of six individuals during the apprenticeship
Maintained the current active directory along with the installation of new systems within the network
Oversaw the key security points at the system-level
Implemented reboot-to-restore software to ensure user induced security flaws were not exploited

Education

CompTIA A+CompTIA Security+DCSE Microsoft Windows 8DCSE ESD Field Service Kit: 2015

DCSE Dell Tech Tool Dispatch

DCSE 1000 Client Foundations,

DCSE 1000 Client Q3

DCSE Foundation

Diploma: Network Operations, 2014
LONDONDERRY HIGH SCHOOL - Londonderry, NH

CompTIA A+ and Security+ Course Certifications: 2014
GREAT BAY COMMUNITY COLLEGE - Portsmouth, NH

High School Diploma: 01/2014
Londonderry High School - Londonderry, NH

Ruggedized Certification
DCSE Foundation, Alienware, DCSE Alienware 14 R1, DCSE Alienware 17 R1, DCSE Alienware 18 R1, DCSE Alienware Area 51 - Centauri
NECAPS Math and Science Exams - Passed with Proficiencies
Computer Educated Academic Award - Received Grades 10 & 11

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees

CompTIA A+CompTIA Security+DCSE Microsoft Windows 8DCSE ESD Field Service Kit : 2015
Diploma : Network Operations , 2014
CompTIA A+ and Security+ Course Certifications : 2014
High School Diploma : 01/2014