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Sr. Systems Integration Manager /Lead Systems Analyst Resume Example

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SR. SYSTEMS INTEGRATION MANAGER /LEAD SYSTEMS ANALYST
Professional Summary

Experienced business and systems analyst with 12+ years of IT experience with emphasis in building highly scalable and time critical applications. Demonstrated strengths include process analysis, technical troubleshooting, project leadership and communication skills. Systematic Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Knowledgeable Systems Analyst with history of progressive leadership and project management, including gathering requirements, developing use cases and delivering key initiatives. Excellent ability to align teams and drive collaboration and cohesion to complete projects on time and within budget. Offer functional and technical expertise in optimizing and upgrading applications. Extensive experience working with senior management to solve complex business problems through implementation of new technologies. Rational, critical-thinking analyst enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Effective coach and mentor and committed to leading exceptionally gifted teams. Ready to work closely with multiple teams and customers to identify most efficient and beneficial solutions for process improvement. Hands-on leader with exceptional organizational, critical thinking and prioritization skills. Enthusiastic Agile practitioner.

Work History
Macys.Com - Sr. Systems Integration Manager /Lead Systems AnalystSan Francisco, CA11/2015 - Current

Responsibilities

  • Analyzed business and users' feedback to write user stories appropriately
  • Created business process diagrams for complex technical requirements
  • Facilitated the development team in arriving at the design solution for a user story in line with the business requirements
  • Wrote user stories with clear and concise acceptance criteria
  • Worked with various stake holders to manage the Integration Environments with respect to endpoints, data and Infrastructure.
  • Evaluated and understood function, performance, design and customer data needs of every application that interacts with Site.
  • Worked with the team to come up with different automations to reduce manual operational efforts.
  • Drove the team from requirement gathering to architecting solution to API delivery for self data procurement capability for the teams.
  • Architected and led the team for the creation of a UI portal to give the teams a self data procuring capability.
  • Led the team to expose API endpoints that can be consumed by external teams to generate multitude of data sets covering various use cases
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Developed corrective action plans and prevention strategies to improve product reliability.
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Worked with architect to strategize and build solution for Test Data Management in lower environments.
  • Worked on enhancing current flows to accommodate growing needs of organization.
  • Generated reports and worked with Senior management to understand progress and scope for improvement.
Infogain Corporation - Systems AnalystSunnyvale, CA11/2014 - 11/2015

Responsibilities

  • Worked on researching and implementing a new Service Gateway for all communications as a solution to long-standing problems.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with all customers to understand requirements and provide exceptional service and connectivity.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Led a team of 4 in delivery of the Service Gateway project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
Ultimo Software SolutionsInc - Programmer AnalystSan Jose, CA03/2012 - 09/2014

Responsibilities

  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Analyzed program data to provide input for key decision making and strategic planning.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Strengthened developmental methodologies by introducing code quality document.
  • Worked on multiple projects at multiple client locations in Waterfall and Agile Scrum methodologies to implement new features and enhancements.
  • Collaborated with product management to design, build and test systems.
  • Debugged and modified software components.
  • Predominantly worked on SOA, OSB, EDI, B2B, Oracle, SQL/PL SQL.
  • Monitored tasks of employees to assess information processing and performance to gauge business functions and inefficiencies.
  • Documented program development and revisions and accurately maintained historical records.
  • Oversaw major new enhancements to existing software systems.
Tata Consultancy Services - Systems EngineerChennai, India10/2005 - 08/2009

Responsibilities

  • Participated in all phases of system development life cycle, from requirements analysis through system implementation.
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
  • Involved in code reviews to validate the adherence to Best Practices.
  • Provided debugging and production support for different interfaces.
  • Created technical design for Auto Lockbox interface
  • Created the XSD to read the file and also configured file adapter to read the ftp'ed File.
  • Designed the processes in Tibco Business Works for performing various validations like – validating the payment amounts, batch amounts and destination accounts. The process also transforms the data to Oracle Apps format.
  • Customized and Fine-tuned the PL/SQL procedures for inserting the data into Oracle Apps Interface tables and posting the receipts in Oracle Apps.
  • Developed COBOL programs for enhancements requests.
  • Worked with DB2 Database, on CICS screens, with VSAM files and on JCLs.
  • Have interfaced with the clients to provide resolutions to their issues within the given SLAs.
  • Created Views for logically grouping data going to different downstream systems
Accomplishments
  • Winner of the 2016 Make Magic Award @ Macys.Com. It is one of the most prestigious awards given at Macys.
Skills
  • Advanced critical thinking
  • Data collection and analysis
  • Business analysis
  • Product development
  • Technical analysis
  • Interpersonal and written communication
  • Data mapping
  • Gap analysis
  • Negotiation
  • Research and analysis
  • Solution testing and implementation
  • Data migration
  • Agile expertise
  • Requirements gathering
  • Project Management
  • Java, COBOL, C++, C#, HTML, JavaScript, XML, SQL, PL/SQL
  • Service-oriented architecture (SOA), Oracle Service Bus (OSB), Business Process Execution Language (BPEL), TIBCO, B2B
Education
06/2005SASTRA UniversityTanjore, IndiaBachelor of Technology (Hons.): Computer Science
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Macys.Com
  • Infogain Corporation
  • Ultimo Software SolutionsInc
  • Tata Consultancy Services

School Attended

  • SASTRA University

Job Titles Held:

  • Sr. Systems Integration Manager /Lead Systems Analyst
  • Systems Analyst
  • Programmer Analyst
  • Systems Engineer

Degrees

  • Bachelor of Technology (Hons.) : Computer Science

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