sr scrum master agile practitioner ii resume example with 12+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Highly trained individual knowledgeable in web development technologies and considered talented leader. An Agile practitioner leading multiple Agile teams and large groups. Operated with Cross functional, distributed, and co-located Scrum teams. Equally proficient in Agile Methodologies (Scrum, SAFe, Kanban) & Waterfall model. Guided and coached teams and organizations on how to use Agile methods and values while also meeting delivery commitment.

  • Executive-Level Presentations, Communication, & Reporting
  • Agile Coach
  • Agile Methodology
  • Waterfall Method
  • Migration
  • Collaboration
  • Conflict Resolution
  • Process Evaluation & Improvement Stakeholder Engagement
  • Change Management
  • Sales Enablement Resource Management | Budget Management & Finance
  • Project Management
  • Client Communication
  • Change Management Process
  • Release Planning
  • Project Team Coordination
  • Atlassian JIRA/Confluence
  • Acceptance Criteria
  • Team Engagement
  • Project Management Process
  • DevOps Principles
  • Project Organization
  • Deliverables Coordination
  • Business Requirements Documents (BRDs)
  • TDD
  • BDD
Work History
06/XXX0 to Current Agile Practitioner II Cognizant Technology Solutions | , , Minneapolis, MN
  • Ensure the teams’ delivery success by leveraging the appropriate Agile methodology (Scrum/Kanban/etc.)
  • In collaboration with an Agile Coach or more experienced Agile Delivery Lead, this individual will optimize team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes on the team
  • The Agile Delivery Lead will join a cross-functional team responsible for
  • Actively partners with cross-functional stakeholders to
    deliver initiatives within an Agile delivery culture
  • Ensures team(s) deliver prioritized outcomes while maintaining focus on quality, continuous delivery, and continuous improvement
  • Provides visibility into team progress towards commitments and outcomes
  • Understands and guides the team(s) to adhere to delivery controls, policies, procedures, and standards to minimize operational/reputational risk to be well managed
  • Understands assigned product/technology initiatives and begins applying knowledge toward identification of dependencies as part of overall risk management
  • Identifies and communicates technical, performance risks/impediments (including escalation with appropriate stakeholders if required)
  • Effectively facilitates team events and delivers clear and concise communications (both written and verbally)
  • Utilizes team feedback and metrics (quality, delivery rate, etc.)
  • to identify areas of opportunity and works with team(s) to continuously improve, balancing data with other factors in decision making
  • Encourages Agile and Lean principles into team(s) practices and work products increasing collaboration and self-organization
  • Can explain benefits of Agile and Lean practices to team members and stakeholders
  • Coaches Product Owner(s) and team(s) on backlog refinement and prioritization
  • Begins applying creativity within basic practices and frameworks to improve the team and their delivery
  • Improves skills by actively seeking and participating in a variety of learning opportunities such as Communities of Practice, conferences, classroom training, and independent study to further develop self and community
05/2017 to 06/XXX0 Agile Coach/Project Manager E. & J. Gallo Winery | , , Baltimore, MD
  • Provides servant leadership to agile projects and products of a highly complex nature
  • Builds effective relationships to work across Agile teams and provides key facilitation and leadership skills to help project and product teams execute on their objectives with a focus on delivering business value
  • Blends traditional project management principles and practices with an Agile development mindset and approach
  • Leveraging a deep project management foundation coupled with agile behaviors and mindset, the Agile IT Project Manager leads and facilitates with the appropriate level of planning and provides the right balance of agility and predictability
  • Coordinating and leading Agile team deliverables, may work at the Epic or Feature Level
  • Managing large, complex enterprise-level initiatives that may consist of multiple Agile and non-Agile teams and/or vendors which may require integration with other activities outside the scope of the Agile teams
  • Managing the project financials/budget
  • Product Manager and Owner Support: Supporting the Product Manager and Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to identify dependencies to help remove impediments for the team to deliver value
  • Understand department, segment, and organizational strategy and operating objectives, including their linkages to related areas
  • Demonstrates understanding of the business value of the project and its broader impact on programs, initiatives, and the enterprise
  • Actively manages stakeholder partnerships and mitigates risks
  • Support the Team: Promoting empowerment of the team to help ensure that each team member is fully engaged in the project and is empowered to make meaningful contributions, and encouraging a sustainable pace with high levels of quality for the team
  • Participates actively in Agile program level ceremonies and supports the team in identifying and coordination of dependencies to ensure timely completion of work items
  • Support the team, the ART, the Jr Scrum Master
  • Familiar with the scope and objectives of the desired outcome, as well as the role and function of each team member, to effectively guide the activities of the team
  • Demonstrates technical acumen as a vested participant within the product development process
  • Partners with development, testing, and production release teams to understand issues, remove impediments, and resolves issues

04/2016 to 05/2017 Scrum Coach Calavo Growers, Inc. | , , New York, NY
  • Experienced Scrum Master that has strong understanding of Banking Technology and Agile delivery
  • Facilitate scrum process, routines, and communications
  • Acting as servant leader, increases team efficiency, motivates agile team, removes impediments, and oversees changes that will ensure quality and timely execution, while ensuring that definition of done is understood and followed
  • Facilitate Scrum routines i.e
  • Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives
  • Collaborates with Product owner, development, and test team members to prioritize and define stories using JIRA
  • Coordinates work between onshore based in US and offshore team based in India
  • Integrates with project, technology, and business partners to manage projects and be proactive in gathering status updates from partners, while minimizing impact
  • Able to influence and negotiate both vertically and horizontally to obtain agreement between partners
  • Ensures team has healthy Product and Sprint backlog (in collaboration with Product Owner)
  • Provides visibility into Agile team's delivery plans and progress against plan to stakeholders
  • Measures team delivery, maturity, and performance and reviews metrics with team to identify improvement opportunities
03/2015 to 04/2016 SAFe Scrum Master Immaculate Healthcare Services | , , Louisville, KY
  • Facilitate Agile ceremonies with your team(s) including daily stand-ups, sprint planning, retrospectives, sprint reviews and manage the backlog
  • Collaborations I will drive involve clearing/resolving impediments/production issues, participate/lead in SAFe Program Increment portfolio planning sessions and drive Level of Effort technical deep dives
  • Acts as a coach in motivating your team(s) within a committed scrum foundation and values, while remaining flexible and open to opportunities for continuous improvement
  • Release management that reinforces our pledge to quality implementations
  • Completes work assignments and supports business-specific projects by applying expertise in subject area
  • Supporting the development of work plans to meet business priorities and deadlines
  • Ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines
  • Collaborating cross-functionally to make effective business decisions
  • Solving complex problems
  • Escalating high priority issues or risks, as appropriate
  • Recognizing and capitalizing on improvement opportunities
  • Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers
  • Building relationships with cross-functional stakeholders
  • Influencing others through technical explanations and examples
  • Adapting to competing demands and new responsibilities
  • Listening and responding to, seeking, and addressing performance feedback
  • Providing feedback to others and managers
  • Creating and executing plans to capitalize on strengths and develop weaknesses
  • Supporting team collaboration; and adapting to and learning from change, difficulties, and feedback
  • Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate
  • Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains
  • Maps current state against future state processes
  • Identifies the impact of requirements on upstream and downstream solution components
  • Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains
  • Identifies and validates value gaps and opportunities for process enhancements or efficiencies
  • Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions
  • Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design
  • Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains
  • Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business
11/2009 to 03/2015 Office Manager Company Name | , , NE, DC
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
Expected in to to Master of Science | Walden University, Minneapolis, MN GPA:
Expected in 03/2014 to to Bachelor of Science | Grand Canyon University, Phoenix, AZ GPA:
  • CSM-Certified Scrum Master, Scrum Alliance
  • SAFe Scrum Master, Scrum Alliance
  • PMP-Project Management Professional, PMI
  • ACP_PMI- Agile Certified Practitioner, PMI

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Walden University
  • Grand Canyon University

Job Titles Held:

  • Agile Practitioner II
  • Agile Coach/Project Manager
  • Scrum Coach
  • SAFe Scrum Master
  • Office Manager


  • Master of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: