sr qa test engineer resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
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US Citizen, seven (7+) years of diversified experience in the IT industry with extensive skills set dedicated to QA Testing and BA/RA analytic on client-server and Web Applications. Excellent understanding of Software Development Life Cycle (SDLC) and expertise in Quality Assurance Process and Methodologies such as Waterfall, Iterative and Agile and CMMI. Analyzed business requirements, technical specifications, and wrote test plans, defined test cases developed and maintained test scripts. Have a strong analytical background, extensive experience in business requirements analysis, manual testing, test automation, and QA methodologies. Experienced in well-organized and highly capable of meeting deadlines, staying focused on tasks, and satisfying goals and objectives. Seven years of professional experience as a Software Quality Assurance Engineer with IV&V and Business Analysis with rich knowledge of all stages of SDLC with Agile Scrum, Waterfall, and experience in Manual and Automation Testing Web and Client/Server applications. Expertise in all types of test documentation, requirement documents, and User Stories - Test Estimation, Test Plan/Case, Test Design, Test Procedure/Script, Test Matrices, and Test Summary Reports. Expertise in developing UFT scripts for the Test cases and integrating the UFT scripts with ALM for execution. In-depth knowledge of the Software Development Life Cycle SDLC and its different types of methodologies such as Waterfall, Iterative, and Agile (Scrum). Expertise in Requirement Analysis, Defining Test Strategy, Designing Test Plans/Cases, Executing Test Cases(Manual and Automated), Monitoring/analyzing test results, Detecting/Tracking Bugs and interacting with the development team in fixing them, collecting test metrics, and Conducting test reports. Expertise in Functionality, System, Integration, End to End, Regression, Sanity (Smoke), User Acceptance Testing, Positive and Negative, Performance, Black Box, Load, and Volume. Experienced in using various HP-testing tools such as Quick Test Pro /UFT and HP QUALITY CENTER 10/ALM, TFS, Test Manager. Very strong in writing complex SQL queries and testing all the database applications of RDBMS in ORACLE, SQL Server. Closely worked with the developer and the other team members to solve any technical and end-user issues and meet the deadline for Sprint and Project. Strong problem-solving skills using a logical methodology. Self-motivated, strong organizational skills and communication skills, reliable, able to learn new technical skills quickly. Able to work under tight deadlines and rapidly changing priorities. Works well with others as well as independently.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Sr. QA Test Engineer, 05/2017 - Current
Rtx Tyngsboro, MA,
  • Project Description: CVS Caremark is the largest Pharmacy care provider in the United States.
  • Their Pharmacy Management Application which was developed on Java is an integrated and flexible enterprise system that supports from basic price check to business-critical report generating and decision making with complete integration with day-to-day business operations and full HIPAA compliance.
  • The solution automates the entire operations, virtually eliminating paperwork.
  • As part of the job, I have been involved with problem management and resolution, change-related tasks, and reporting and quickly resolve the issues.
  • Responsibilities:.
  • Updated and ensured all test cases are updated in HP ALM 12.0 along with Master Test Plan.
  • Performed Automation Testing using HP UFT, developed the test scripts.
  • Functions library and test execution.
  • Generated test execution report in HP ALM 12.0 and reviewed by the QA Manager and development team.
  • Performed manual and automated testing such as Smoke, Functional, System, and Regression Testing using HP ALM 12.0, Azure DevOps(VSTS), and UFT.
  • Wrote detailed test cases and mapping the test cases to the requirement from caliber to HP ALM 12.0.
  • Performed Backend Database testing using SQL/TSQL query language to ensure data, data mapping, and data flow from applications to databases.
  • Prepared System Test Plan, Test Strategy, Test Design, Test Summary Reports, and Matrices.
  • Worked in Agile Development Environment and participated in Sprint Planning, Sprint Review, meeting, and daily stand-up and retrospective meetings and update day to day status to the agile team.
  • Reviewed and analyzed Use Case Story, acceptance criteria, design documents, and other artifacts.
  • Formulated a detailed Test Plan, Analyzed business, and software requirement artifacts.
  • Involved in gathering and analyzing requirements, hold and participated in meetings, and identifying gaps in the requirements.
  • Reviewed test plans, test cases, test reports, and test metrics.
  • Created and managed CRs and tracked the CRs as part of the tasks.
  • Identified scenario-based system requirements, solution diagrams, help files, and screen mockups.
  • Performed System, Negative, Integration, Regression, Sanity and User Acceptance Testing for applications.
  • Performed Analysis of test results, logging, and tracking defects in HP ALM.
  • Tested critical bug fixes and coordinated with developers to prevent such bugs.
  • Performed Mobile app testing into multiple OS like Android and iOS on Java-based platforms.
  • Performed functional testing on the Real device and use a simulator on Java Eclipse.
  • Participated and contributed in different meetings with the management team and team members Environment: ALM, UFT, Quality Center 10, Caliber 2008, SQL, Window Server 2012, 2008R2, SQL Server 2014, Oracle 12c, SQL, TSQL, Java, Azure, Remedy, Web Applications, TOAD, Visual Studio-Team Web Access, .Net, TFS.
Sr. Test Engineer, 04/2016 - 04/2017
Century Link QCC, Inc City, STATE,
  • Project Description: Century Link Trouble Management System: Testing a Trouble Ticket Management (TTM) system consists of different applications such as Secure Incident Management (SIM), Networks Trouble Management (NTM), Ticket Management System (TMS), and Notification Services (NFS).
  • NTM (built on Remedy) provides Century Link with a single unified/consolidated Trouble Management System for all Network Operations.
  • It provides a mechanism to effectively collect details on the Problems /requirements and assign responsibility to the concerned functional division of Qwest, who, in turn, will resolve the problem.
  • TMS is an interface between the upstream and downstream systems.
  • SIM is a system for creating and tracking trouble tickets for Federal Government Customers of Century Link.
  • As part of the job, I have been involved with problem management and resolution, change-related tasks, and reporting and quickly resolve the issues.
  • Major Responsibilities:.
  • Prepared and executed Test Cases manually according to the BRD, Technical Specification, Functional Design, and Use Case documents, identifying application’s functionality, test requirements, and coverage.
  • Performed regression testing against the various builds of the application.
  • Wrote SQL queries and tested front end developed data in the databases.
  • Executed automated test scripts using UFT to perform thorough testing.
  • Performed Configuration and compatibility testing, verified the application on different operating systems.
  • Interfaced with developers to resolve technical issues and investigated software faults.
  • Prepared RTM Documents to ensure that all the requirements had sufficient coverage for thorough testing.
  • Defects were tracked, reviewed, analyzed, and reported using ALM.
  • Tested the reports developed in the system as per company standards and requirements.
  • Responsible for giving demonstrations and presentations to the management and mentoring other junior team members.
  • Involved in auditing documentation for CMMI certification.
  • Environment: SQL, Application Life Cycle Management, Windows XP, Unified Functional Testing, JSP, Java, MS Excel, MS Office, VM ware, Oracle 10g.
IV&V Test Engineer, 01/2014 - 04/2016
Sun Trust Bank City, STATE,
  • Project Description: The project includes loan application deployment that allowed SunTrust to automate the loan origination process, allowing loan officers to enter data into the system, manage new and existing mortgages such as tracking status, producing task lists, and delegating them to other users of the organization.
  • The application also includes the features of a multi-user environment and be able to collaborate with the mortgage application process and mortgage loan application cases Major Responsibilities:.
  • Performed maintaining, developing, executing automated Functional and Regression Test scripts using UFT/QTP.
  • Executed Test cases in finding errors, reported defects, determined repair priorities, performed Regression Testing, and closed by using Mercury Quality Center.
  • Implemented Acceptance testing by using Gherkin in Cucumber and Ruby-based framework.
  • Used SQL statements to query Oracle and SQL Server Databases for Data Validation and Data Integrity.
  • Analyzed manual test cases for the feasibility of automation in the regression phase.
  • Reviewed functional and technical requirements to create and execute detailed test plans and test cases.
  • Designed, developed, and implemented the test automation framework.
  • Identified, analyzed, reproduced, documented, and tracked software defects using Jira.
  • Participated in product design review and provided input on functional requirements.
  • Worked closely with the Development team, gathered knowledge and performed research to write and update technical documentation for Development and QA Team and ultimately eliminated the customer reported issues and reduce LOEs.
  • Collaborated with Business, Program/Project Manager to get the requirement, project scopes, setting priority, expected results in low project risk, efficiency, and timely delivery of projects.
  • Worked independently and team environment to conduct a wide variety of quality-control tests such as Functional, Regression, Positive, Negative, Performance, and Integration Testing.
  • Prepared status report daily, weekly, and monthly including project reports, which allows the project to maintain high quality and successful completion of it.
  • Involved in UAT and logged the Ticket if discovered any issue by the client.
  • Environment: UFT/QTP, Mercury Quality Center, Oracle 11gR2, SQL Server 2012, SQL, TSQL, Java, Dot Net, Remedy, Web Applications.
Education and Training
Bachelor of Economics: , Expected in
University of Colombo - ,
Status -
BSc: Information Technology, Expected in
Purdue University Global - , Indiana
Status -
Certificate in English Education: , Expected in
University of Colombo - ,
Status -
Certificate in English: , Expected in
University of Warwick - ,
Status -
Certificate in Computer Science: , Expected in
National Institute of Business Management (NIBM) - ,
Status -
Certificate in PC Application: , Expected in
National Institute of Business Management (NIBM) - ,
Status -
Certificate in Computer Programming study: , Expected in
Sri Jinarathna Vocational Training College - ,
Status -
Lanka Certificate in Software Testing: , Expected in
Sufia Institute of Science & Technology - , Virginia
Status -

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Resume Overview

School Attended

  • University of Colombo
  • Purdue University Global
  • University of Colombo
  • University of Warwick
  • National Institute of Business Management (NIBM)
  • National Institute of Business Management (NIBM)
  • Sri Jinarathna Vocational Training College
  • Sufia Institute of Science & Technology

Job Titles Held:

  • Sr. QA Test Engineer
  • Sr. Test Engineer
  • IV&V Test Engineer


  • Bachelor of Economics
  • BSc
  • Certificate in English Education
  • Certificate in English
  • Certificate in Computer Science
  • Certificate in PC Application
  • Certificate in Computer Programming study
  • Lanka Certificate in Software Testing

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