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Sr Project Manager Scrum Master Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
  • Expert in agile way of project management methodologies; Accomplished servant-leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum methods, removing impediments and fostering self-management
  • PMP-certified project manager; experienced in providing cradle-to-grave management over large-scale IT implementations. Excel at liaising between business and technical areas to achieve on-time, on-budget, and on-spec project delivery. Skilled in translating customer needs into scope, budgetary and schedule constraint to meet project deliverable
  • Savvy Business strategist; plan and manage multi-million-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.
  • Excellent communicator; leverage technical & business acumen to communicate effectively with client executives and their respective teams
Skills
  • Project Lifecycle Management
  • Experienced Scrum Master
  • Experienced Agile Coach
  • Servant Leader
  • Facilitate scrum meetings (daily scrum, sprint planning, sprint demo, and retrospective)
  • Subject Matter Expertise
  • Enterprise-level Transformation
  • Business System Analyst
  • Team Builder & Leader
  • Project Budget w/ Cost Control
  • Quality Analyst
  • Effective decision-maker
  • Reporting and Visualization Skills
  • Expert user of Jira, MS Project, Trello, Basecamp, Asana, Drupal and more
Certifications

Project Management Professional (PMP) Certification

Issuing Organization: Project Management Institute

Credential ID: 2561244

Issued May-2019 - Expires May 2022

  • Certified Associate in Project Management (CAPM)
  • Project Management Professional (PMP)
  • ServSafe
Education and Training
Harrisburg University of Science And Technology Harrisburg, PA Expected in 2012 Master of Science : Information System Engineering & Management - GPA :
Gujarat University Gujarat | INDIA , Expected in 2007 Bachelor of Business Management : Accounts - GPA :
Experience
General Dynamics - Sr Project Manager & Scrum Master
Paintsville, KY, 04/2017 - Current

• Developed and maintained integrated project plan including plans from various project processes such as scope, schedule, cost, resource and procurement to generate realistic project baseline
• Successfully orchestrated projects involving multiple departments, stakeholder and systems through closely managing dependencies and ensuring effective communication throughout the life cycle of a project
• Effectively ran scrum ceremonies such as sprint planning, daily stand up sessions, sprint demo, backlog grooming sessions and retrospective retrospective meeting
• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
• Formulated communication strategy consisting method of communication, channels & audience per communication topic to disseminate key information on atimely manner
• Successfully led strategically critical projects such as "Responsive web design" which significantly reduced overhead cost, increase mobile traffic by 20 %, and overall increases in conversion rate by 3%
• Implemented some of the key features and services on web site such as international shipping services, Loyalty reward program, Warranty services which resulted in overall revenue per visits by 8-11%
• Enhanced site search function driven by machine learning to produce the most relevant search results which improved year over year search page visit by at least 40%
• Built capable in house SEO development team which resulted in yearly vendor cost saving of at least $6 millions
• Utilized team burn-down chart to effectively communicate teams progress, story acceptance rate, defects and ensure key stakeholders are aware of project status
• Mentored teams and led them to be self directed with strong accountability decision making, conflict resolution, and transparency
• Involved in establishment of continues delivery modal to support weekly production release.
• Closely monitored project cost performance by pre-defining upper control limits with each major milestones to identify and address cost over runs on timely manner
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Kept team focused on sprint priorities, business values, and protected team from over committing
• Providing all support to the team using a servant leadership style whenever possible, and leading by example.
• Greatly improved team velocity by empowering team to self govern, make decisions to contribute more towards timely project delivery
• Delivered projects within strict time-frames and budget constraints by employing critical thinking to solve complex problems and working closely with senior leaders
• Heavily Involved in vendor selection and contract negotiation processes to provide key input from project objective and timeline perspective
• Defined various upper control limits for schedule performance to identify and resolve schedule slippage
• Established an effective escalation process to promptly identify and communicate major risk items to key stakeholders
• Regularly conducted retrospective ceremonial meetings to discuss and archive positive and negative aspects of the project and processes to avoid repeated mistakes and effectively utilize positive aspects
• Promoted team collaboration by implementing various team building activities

Iqvia Holdings Inc - Project Manager
New York City, NY, 02/2015 - 03/2017

• Generated integrated project delivery plan according to individual project priority rank and available resource pool for quarterly releases
• Heavily involved in project discovery, feasibility analysis & feature prioritization
• Facilitated requirement walk-through session to ensure accurate project requirement hand over to the delivery team
• Formulated communication management plan considering offshore delivery team to have effective & consistent touch base of project progress, risk identification and removal of impediments
• Build credibility, establish rapport and maintain communications with stakeholders at multiple levels, including those external to the organization
• Implemented A/B test driven web enhancement approach which resulted in significant improvement in user experience.
• Successfully integrated product rating & reviews function which drastically improved customer interaction, product page visits and conversions by at least 11%
• Consistently track overall project performance and adjust implementation strategy accordingly to ensure successful & timely completion of short and long-term goals
• Established efficient operational & communication processes to support the ongoing effort to maintain production environment.
• Participated in the development of long-term business strategy by using customer feedback and performing competitive analysis
• Engaged with other project managers to share the experience & increase the effectiveness of the process application in the organization
• Collaborated closely with the product owner (PO) with respect to managing and prioritizing the product backlog
• Worked with the team and the product owner to negotiate minimum viable product for quarterly releases
• Enforced alignment of project strategy with business objectives and made essential modifications to promote efficient project delivery
• Assembled and led the cohesive team by inspiring confidence and high efficiency
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies.

LanceSoft Inc. - Sr Business Systems Analyst
City, STATE, 02/2013 - 01/2015
  • Collect, Analyse & document detailed stakeholder & system requirements through workshops, questionnaires, surveys, brainstorming sessions, and work flow analysis.
  • Translated business requirements in 10+ deliverables such as user stories, use cases, functional specification, work or process flow, data flow diagrams
  • Generated requirement matrix to map requirement with test cases trace the validation status on a single document
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
  • Conducted 5+ level of testing including user acceptance, regression, functional, integration and performance to verify stakeholder's requirement are met
  • Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications
  • Created and managed requirement tractability matrix to track requirement status from inception through production
  • Facilitated initial project & product discovery sessions and assist development of project scope
  • Facilitated and coordinated the work of multiple project teams engaged in the establishment and implementation of new projects to support the Project Manager
  • Developed statement of work document to assist in procurement management process

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Resume Overview

School Attended
  • Harrisburg University of Science And Technology
  • Gujarat University Gujarat | INDIA
Job Titles Held:
  • Sr Project Manager & Scrum Master
  • Project Manager
  • Sr Business Systems Analyst
Degrees
  • Master of Science
  • Bachelor of Business Management

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