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Sr Network And System Administrator resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Security Clearance: Secret System Administrator | IT Specialist | Enterprise Service Desk Specialist QUALIFICATIONS SUMMARY A result-oriented IT professional with an active Secret clearance and over 8 years of active-duty service in the United States Army. Possess extensive experience working with and managing LAN/WAN network operations, to include managing a customer service helpdesk for automation base support, Active Directory client services, Video Teleconferencing and related technologies, web-based applications, security and scan tools, and extreme proficiency in troubleshooting, validating, maintaining, and operating automation hardware and software. Demonstrated ability to work individually, as a team or to lead. Seeking a full-time position as a system administrator within a company that offers growth and leadership opportunities.

Skills
  • TECHNICAL PROFICIENCY
  • Network Repairs and Maintenance
  • Performance Improvements
  • System Upgrades
  • Computer Systems Installation
  • User Support
  • Hardware Installation
  • Mobile Device Management
  • Problem Solving
  • Verbal and Written Communication
  • Technical Troubleshooting
Experience
SR Network and System Administrator, 01/2020 - 04/2022
Boston Engineering Waltham, MA,
  • Analyzed technical publications and schematic diagrams
  • Utilized technical and problem-solving skills to identify friction points and develop and rapidly implement solutions
  • Inspected equipment to promote proper installation, use, operation, and maintenance
  • Provided network service and technical support via satellite for over 3,000 end users
  • Maintained switches, processed user agreements, applied baseline software for systems, updated software and provided maintenance and services on Video Teleconference Suite
  • Prepared department for Information Assurance Inspection
  • Setup, rearranged, and removed switching and dialing equipment used in central offices
  • Serviced and repaired telephones and other communication equipment for assigned customers
  • Installed technical equipment in new locations and installed wiring and telephone jacks in buildings under construction
  • Identify, diagnose, and troubleshoot communications and system issues as required, report unresolved issues to appropriate support personnel.
SR Network and System Administrator Section Chief, 12/2017 - 12/2019
U.S. Army City, STATE,
  • Provided network service and technical support via satellite for over 600 end users
  • Maintained switches, processed user agreements, applied baseline software for computers, updated software and provided maintenance and services on Video Tele-conference Suite
  • Served as a systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to meet customer needs
  • Work pertains to the administration of all systems, including a myriad of associated hardware platforms, software applications and numerous interfaces included in the Local Area Network (LAN)
  • Assisted in the coordination of constructing a brand-new LAN infrastructure for 300 users across the nation of Japan
  • Identified Fiber connections to help extend the LAN infrastructure from Okinawa to mainland
  • Japan
  • 1
  • Advised and represented supervisor on matters related to security
  • Established and implemented an effective security education program
  • Advised and assisted officials holding classified material on classification problems and the development of classification guidance
  • Coordinated with team members in resolving hardware and/or software issues.
System Administrator, 11/2014 - 12/2017
U.S Army City, STATE,
  • Provided technical support to over 1,500 users
  • Maintained user agreements, created user accounts for
  • NIPR and SIPR systems, updated/ installed software, imaged computers, and provided services for
  • Video Tele-conference Suites
  • Created and managed a share point site and trouble ticket system
  • Supervised helpdesk operations provided technical support for government issued blackberry devices and installed wiring for connectivity to over 500 users in a tactical environment
  • Conducted periodic reviews of classified holdings within the activity to ensure proper classification
  • Supervised and conducted security inspections and spot checks and notifying the higher headquarter regarding compliance with security directives
  • Conducted security scans on NIPR and SIPR systems
  • Overseen help desk operations that serviced over 4,000 personnel
  • Maintained servers, government cell phones, switches, routers, Video Tele-conference suites and created and managed a share point site.
Education and Training
Basic Features of Excel 2003 Army Course Microsoft Windows Sever: , Expected in 01/2003
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GPA:
Army Course System Security Engineering Army Course Technical Management Army Course Installing Windows XP Army Course Microsoft Windows 2000 Active Directory Army Course Installing Windows Sever: , Expected in 01/2003
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GPA:
Bachelor of Science: Information Technology, Expected in
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American Military College - ,
GPA:
Associate Degree: General Studies, Expected in
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Clarence Fitzroy Bryant College - ,
GPA:
65 credit hrs
Network & Packet Analysis: , Expected in
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Army Training Center - ,
GPA:
Army Course TCP/IP, Routing, and Host Security Army Course Intrusion Detection and Risk Management Army Course IP Addressing and Routing Army Course Planning and Implementing Group Policy Army Course Physical/Environmental Security Army Course Encryption Technologies Army Course Firewalls and VPNs Army Course VOIP and VIPER Phone Repair & Configuration Management Army Course: , Expected in
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- ,
GPA:
Accomplishments
  • Certifications:
  • CompTIAA+ ce, 2015; CompTIA Network+ 2019
  • Software Applications:
  • Windows XP and 2003/8 Server, Exchange and Outlook, Microsoft Office, VPN client servers, SharePoint and
  • Active Directory Client Services
  • Networks:
  • NIPR, SIPR

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Resume Overview

School Attended

  • American Military College
  • Clarence Fitzroy Bryant College
  • Army Training Center

Job Titles Held:

  • SR Network and System Administrator
  • SR Network and System Administrator Section Chief
  • System Administrator

Degrees

  • Basic Features of Excel 2003 Army Course Microsoft Windows Sever
  • Army Course System Security Engineering Army Course Technical Management Army Course Installing Windows XP Army Course Microsoft Windows 2000 Active Directory Army Course Installing Windows Sever
  • Bachelor of Science
  • Associate Degree
  • Network & Packet Analysis
  • Army Course TCP/IP, Routing, and Host Security Army Course Intrusion Detection and Risk Management Army Course IP Addressing and Routing Army Course Planning and Implementing Group Policy Army Course Physical/Environmental Security Army Course Encryption Technologies Army Course Firewalls and VPNs Army Course VOIP and VIPER Phone Repair & Configuration Management Army Course

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