Sr Network And System Administrator resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Security Clearance: Secret System Administrator | IT Specialist | Enterprise Service Desk Specialist QUALIFICATIONS SUMMARY A result-oriented IT professional with an active Secret clearance and over 8 years of active-duty service in the United States Army. Possess extensive experience working with and managing LAN/WAN network operations, to include managing a customer service helpdesk for automation base support, Active Directory client services, Video Teleconferencing and related technologies, web-based applications, security and scan tools, and extreme proficiency in troubleshooting, validating, maintaining, and operating automation hardware and software. Demonstrated ability to work individually, as a team or to lead. Seeking a full-time position as a system administrator within a company that offers growth and leadership opportunities.
Skills
TECHNICAL PROFICIENCY
Network Repairs and Maintenance
Performance Improvements
System Upgrades
Computer Systems Installation
User Support
Hardware Installation
Mobile Device Management
Problem Solving
Verbal and Written Communication
Technical Troubleshooting
Experience
SR Network and System Administrator, 01/2020 - 04/2022 Boston Engineering – Waltham, MA,
Analyzed technical publications and schematic diagrams
Utilized technical and problem-solving skills
to identify friction points and develop and rapidly implement solutions
Inspected equipment to promote
proper installation, use, operation, and maintenance
Provided network service and technical support via satellite for over 3,000 end users
Maintained
switches, processed user agreements, applied baseline software for systems, updated software and
provided maintenance and services on Video Teleconference Suite
Prepared department for Information Assurance Inspection
Setup, rearranged, and removed switching
and dialing equipment used in central offices
Serviced and repaired telephones and other
communication equipment for assigned customers
Installed technical equipment in new locations and installed wiring and telephone jacks in buildings
under construction
Identify, diagnose, and troubleshoot communications and system issues as required,
report unresolved issues to appropriate support personnel.
SR Network and System Administrator Section Chief, 12/2017 - 12/2019 U.S. Army – City, STATE,
Provided network service and technical support via satellite for over 600 end users
Maintained
switches, processed user agreements, applied baseline software for computers, updated software and
provided maintenance and services on Video Tele-conference Suite
Served as a systems administrator responsible for planning, coordinating, modifying, implementing,
and troubleshooting to meet customer needs
Work pertains to the administration of all systems,
including a myriad of associated hardware platforms, software applications and numerous interfaces
included in the Local Area Network (LAN)
Assisted in the coordination of constructing a brand-new LAN infrastructure for 300 users across the nation
of Japan
Identified Fiber connections to help extend the LAN infrastructure from Okinawa to mainland
Japan
1
Advised and represented supervisor on matters related to security
Established and implemented an effective
security education program
Advised and assisted officials holding classified material on classification
problems and the development of classification guidance
Coordinated with team members in resolving hardware and/or software issues.
System Administrator, 11/2014 - 12/2017 U.S Army – City, STATE,
Provided technical support to over 1,500 users
Maintained user agreements, created user accounts for
NIPR and SIPR systems, updated/ installed software, imaged computers, and provided services for
Video Tele-conference Suites
Created and managed a share point site and trouble ticket system
Supervised helpdesk operations
provided technical support for government issued blackberry devices and installed wiring for
connectivity to over 500 users in a tactical environment
Conducted periodic reviews of classified holdings within the activity to ensure proper classification
Supervised and conducted security inspections and spot checks and notifying the higher headquarter
regarding compliance with security directives
Conducted security scans on NIPR and SIPR systems
Overseen help desk operations that serviced over
4,000 personnel
Maintained servers, government cell phones, switches, routers, Video Tele-conference
suites and created and managed a share point site.
Education and Training
Basic Features of Excel 2003 Army Course
Microsoft Windows Sever: , Expected in 01/2003 - - , GPA:
Army Course
System Security Engineering Army Course
Technical Management Army Course
Installing Windows XP Army Course
Microsoft Windows 2000 Active Directory Army Course
Installing Windows Sever: , Expected in 01/2003 - - , GPA:
Bachelor of Science: Information Technology, Expected in - American Military College - , GPA:
Associate Degree: General Studies, Expected in - Clarence Fitzroy Bryant College - , GPA: 65 credit hrs
Network & Packet Analysis: , Expected in - Army Training Center - , GPA:
Army Course
TCP/IP, Routing, and Host Security Army Course
Intrusion Detection and Risk Management Army Course
IP Addressing and Routing Army Course
Planning and Implementing Group Policy Army Course
Physical/Environmental Security Army Course
Encryption Technologies Army Course
Firewalls and VPNs Army Course
VOIP and VIPER Phone Repair & Configuration Management Army Course: , Expected in - - , GPA:
Accomplishments
Certifications:
CompTIAA+ ce, 2015; CompTIA Network+ 2019
Software Applications:
Windows XP and 2003/8 Server, Exchange and Outlook, Microsoft Office, VPN client servers, SharePoint and
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Resume Overview
School Attended
American Military College
Clarence Fitzroy Bryant College
Army Training Center
Job Titles Held:
SR Network and System Administrator
SR Network and System Administrator Section Chief
System Administrator
Degrees
Basic Features of Excel 2003 Army Course
Microsoft Windows Sever
Army Course
System Security Engineering Army Course
Technical Management Army Course
Installing Windows XP Army Course
Microsoft Windows 2000 Active Directory Army Course
Installing Windows Sever
Bachelor of Science
Associate Degree
Network & Packet Analysis
Army Course
TCP/IP, Routing, and Host Security Army Course
Intrusion Detection and Risk Management Army Course
IP Addressing and Routing Army Course
Planning and Implementing Group Policy Army Course
Physical/Environmental Security Army Course
Encryption Technologies Army Course
Firewalls and VPNs Army Course
VOIP and VIPER Phone Repair & Configuration Management Army Course