Ambitious leader who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Works across diverse teams and brings them together toward a common goal.
Microsoft Office tools; Outlook, Excel, Word, PowerPoint, Access
Proficient in Access Database Queries
Proficient in Polouse SQL server Queries
Responsible for design, deploy & measure of all operational procedures & policies. Responsible for determining system priorities for development. Develop KPI's and tools to measure effectiveness of what we are deploying to the field for productivity & efficiency improvements.
Responsible for day to day operations within the branch
Assisted in deployment of global quality program . Use of CAPA process to insure corrective and preventative actions are taken.
Lead client facing teams and have improve the client experience by 40% to 95% client satisfaction. This includes both internal and external clients.
Aggressive mindset for change. How do we do it better, faster and cheaper while still providing that high level of "touch" to both internal and external clients.
Ability to bring multi-cultural teams together to work toward a common goal. Lead teams with members in multiple countries around the world.
Passion for quality. Deploying for the sake of deploying is nothing if you are not deploying a quality process, policy or system.
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