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sr food and beverage team leader resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.

Responsive team leader with strong [Type] background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Skills
  • Leadership development
  • Driving business growth
  • Store growth planning
  • Creating marketing plans
  • Building brand awareness
  • Customer outreach
  • Email communications
  • Excellent communication
  • Advertising strategies
  • Serving expertise
  • Natural foods specialist
  • Food safety understanding
  • Opening and closing procedures
  • Spoilage prevention
  • Executive leadership
  • Stockroom organization
  • Merchandise displays
  • Basic food preparation
  • Food station setup
  • Verbal communication
  • Cash Flow analysis
  • Taking measurements
Experience
02/2019 to 12/2019
Sr. Food and Beverage Team Leader Pizza Hut Theodore, AL,
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
  • Successfully led key projects which resulted in [positive outcome].
  • Monitored multiple databases to keep track of all company inventory.
  • Planned and executed [project].
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review [Timeframe].
  • Conducted analysis to address [issue] which led to [positive outcome].
  • Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
08/2018 to 08/2019
Shift Leader East Side Pies City, STATE,
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
  • Trained and supervised team member to maximize performance and meet daily objectives.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Complied with all company safety procedures, policies and regulations to promote safe working environment.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Mentored team members on techniques necessary to complete job tasks.
  • Participated in daily shift exchanges to coordinate tasks and handle special needs.
  • Established solid working relationships with peers, [Job title]s and [Job title]s through effective communication, [Skill] and [Skill] skills.
  • Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
  • Performed minor repair work on [Type] equipment to keep jobs on task, notifying [Type] department of major machinery failures.
  • Conducted over [Number] one-on-one coaching sessions with team members, which resulted in [Number] lost time or workplace accidents.
  • Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflows by [Number]%.
  • Maintained visually appealing and effective displays for entire store through use of lighting, signage and [Product].
  • Performed [Number] quality control inspections per [Timeframe] to achieve [Number] defect rating.
  • Trained newly hired employees on [Type] equipment and [Task] and created training manual for all [Job title]s to use as reference guide.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with [Type] guidelines to keep products within tight tolerances.
  • Allocated tasks to employees daily and monitored activity and task completion.
03/2017 to 03/2019
Dairy/Frozen Food Manager Natural Grocers City, STATE,
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Increased store sales by [Number]% by cross-selling complementary items.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
  • Guided and supported [Number] staff members to consistently achieve team and personal goals.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Checked inventory system to locate items at other stores, improving sales rates [Number]%.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Saved costs, effectively negotiating vendor pricing contracts to increase savings.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Planned and updated work schedules for optimal coverage of expected business needs.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Mentored newly hired [Job title]s in upselling techniques, [Skill] and [Skill] to improve sales expertise.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Cultivated lucrative relationships with clients through active engagement, issue resolution and [Skill] talents.
  • Processed credit card payments and counted back change and currency with [Number]% accuracy rate.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Reduced process lags by effectively managing [Number] staff to ensure optimal productivity.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Education and Training
Expected in 06/2012 to to
High School Diploma:
Lamar High School - Arlington, TX
GPA:

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Resume Overview

School Attended

  • Lamar High School

Job Titles Held:

  • Sr. Food and Beverage Team Leader
  • Shift Leader
  • Dairy/Frozen Food Manager

Degrees

  • High School Diploma

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