LiveCareer-Resume

sr ers transportation dispatcher resume example with 20+ years of experience

Jessica
Claire
Truck Driver/ Sr ERS/Dispatcher
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Skills
  • Work Order Preparations
  • Service Requests
  • Customer File Maintenance
  • Equipment Needs Assessment
  • Route Planning and Adjustment
  • Client Interaction
  • Schedule Management
  • Work Crew Dispatch
  • Effective Communications
  • Dispatch Recordkeeping
  • Equipment Location Identification
  • Verbal and Written Communication
  • Decision Making
Education
Mid Ohio Valley Truck Driving School Marietta, OH, Expected in 01/1999 : - GPA :
Miller High School Corning, OH Expected in 06/1993 High School Diploma : - GPA :
Work History
Mclane Company - Sr ERS/Transportation Dispatcher
Manchester, NH, 11/2019 - Current
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Scheduled and dispatched drivers to locations in Cental Ohio.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Created delivery routes and optimized plans for traffic, road conditions and other factors.
  • Coordinated dispatching of 4 drivers to accomplish daily delivery requirements.
  • Updated vehicle logs, cargo records and billing statements with accuracy and efficiency.
  • Discussed deliveries and pickups with salesmen and other locations.
  • Talked to walk in customers about renting equipment and setting up deliveries for the equipment
  • Answered phone calls from customers inquiring about equipment and how it may work for their application.
  • Evaluated and adjusted routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Closely monitored dispatch board to triage and prioritize multiple daily calls.
Mclane Company - Truck Driver
Marietta, GA, 06/2012 - 11/2019
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maximized load safety by balancing, securing and weighing products.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Verified contents of inventory loads against Bills of Lading.
  • Contacted customers to report delayed delivery times.
  • Discussed the equipment with customers and explained how to safely operate the equipment.
Siemer Distributing - Truck Driver
City, STATE, 10/1999 - 03/2012
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maximized load safety by balancing, securing and weighing products.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Verified contents of inventory loads against Bills of Lading.
  • Talked to the customer about their deliveries, explained their bills, and collected money for deliveries.
  • Invoiced, collected monies due and settled accounts with shippers each day.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Mid Ohio Valley Truck Driving School
  • Miller High School

Job Titles Held:

  • Sr ERS/Transportation Dispatcher
  • Truck Driver
  • Truck Driver

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: