RN with 13 years in healthcare project
management, skilled in installation, configuration, migration and
implementation of software solutions
Focused on implementation and optimization of
technical and professional billing and coding software to include overall
workflow and effort
Specialized in improving coding efficiencies,
decreased back end billing work and increased revenue
Comfortable with managing myriad situations
Skills
Experienced managing teams with disparate
focuses
Results-oriented
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Consensus building
Work flow planning
Complex problem solving
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Leadership
Ability to work across multiple teams
Work History
05/2013 to Current
Sr. Engagement LeaderCerner Corporation – Kansas City, Missouri, United States
Work with client staff to develop and implement
best practices around structure, methodology, and technology
Responsible for project planning, resource
procurement, coordination of client training activities, value realization, and
issue management, as it relates to the installation of Cerner Solutions
Provide the framework and tools which can allow
the operations teams to operate more efficiently and maximize financial
benefits
Assist with transition from current state to
future state
Primary focus on Emergency Department EMR and
coding software, to include Technical and Professional billing for Cerner Clients
Manage timelines and project plans for
completion of transformation
Support daily Revenue Cycle Operations through
data management
Manage daily Revenue Cycle processes and
identify areas of improvement
Effectively evaluate and communicate with client
to provide growth in cash and a reduction in A/R
Creates a trusted partner relationship with the
client
09/2004 to 05/2013
Project ManagerOptum360 (formerly LYNX Medical Systems) – Bellevue, WA
Managed a small team(s) implementing Healthcare Software,
focusing on the Emergency Department, to include EMR and ED Coding software for
both technical and professional coding
Responsible for project planning, resource
procurement, coordination of client training activities, value realization, and
issue management, as it relates to the installation of Optum360 Solutions
Successful managed over 250 successful implementations,
at the time was just over 25% of all the company's implementations
Drove the effort in refining the implementation
process that decreased implementation time by 30%
Decreased on-site travel cost to client by 50%
Assisted with creation of training materials
Spearheaded the implantation of new solutions
and new versions of the ED Charging Solution
Drove the implementation effort to move from a
Desktop software to cloud based
Work with internal group to improve the user
interface of Optum360 solutions
Worked with clients to ensure best possible
workflow for each area
Created Standardize Workflows to assist the client with transitioning to Future State
Experienced in working with C-Level and
department heads, with the goal to improve overall workflow and work effort,
which resulted in decreased work effort, improved documentation, improved
coding efficiencies, decreased backend billing work, improved revenue
08/2002 to 09/2004
Clinical ManagerDoctors Medical Center – San Pablo, CA
Managed Burn Intensive Care Unit, Burn Step-Down
Unit, Burn Floor, Outpatient Wound Clinic
Recruited, hired, and evaluated nursing unit
staff
Developed, maintained and evaluated systems and
processes to facilitate the delivery of patient care
Assured adequate staffing consistent with
patient acuity and assessment of staffing efficiencies
05/1997 to 08/2002
Charge NurseUniversity of Alabama at Birmingham, Hospital – Birmingham, AL
Direct and managed activities for a Level 1
Trauma and Burn Intensive Care Unit
Coordinated and directed external vendors with
new product orientation and training
Developed, maintained and evaluated systems and
processes to facilitate the delivery of patient care
Assured adequate staffing consistent with
patient acuity and assessment of staffing efficiencies
Critical Care Transport, Fixed Wing and ground
transport
Education
Current
Bachelor of Science: Nursing University of Arkansas - Fayetteville, AR
1986
Associate of Science: Nursing Jefferson State Community College - Birmingham, AL
1985
Associate of Applied Science: Emergency Medical Technician – Paramedic Gadsden State Community College - Gadsden, AL
Certifications
Project Management
License
Alabama Nursing License
Tennessee Nursing License
Military Experience
Captain, USAR, Honorably Discharged 2004
Last Position held -- S3 (Training) Officer, 2nd Army Military Intelligence Command
