LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Sr. Engagement Leader
Please provide a type of job or location to search!
SEARCH

Sr. Engagement Leader Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SR. ENGAGEMENT LEADER
Professional Summary
  • RN with 13 years in healthcare project management, skilled in installation, configuration, migration and implementation of software solutions
  • Focused on implementation and optimization of technical and professional billing and coding software to include overall workflow and effort
  • Specialized in improving coding efficiencies, decreased back end billing work and increased revenue
  • Comfortable with managing myriad situations 
Skills
  • Experienced managing teams with disparate focuses
  • Results-oriented §  Consensus building
  • Work flow planning
  • Complex problem solving §  Leadership
  • Ability to work across multiple teams
Work History
05/2013 to Current
Sr. Engagement LeaderCerner Corporation – Kansas City, Missouri, United States
  • Work with client staff to develop and implement best practices around structure, methodology, and technology
  • Responsible for project planning, resource procurement, coordination of client training activities, value realization, and issue management, as it relates to the installation of Cerner Solutions
  • Provide the framework and tools which can allow the operations teams to operate more efficiently and maximize financial benefits
  • Assist with transition from current state to future state
  • Primary focus on Emergency Department EMR and coding software, to include Technical and Professional billing for Cerner Clients
  • Manage timelines and project plans for completion of transformation
  • Support daily Revenue Cycle Operations through data management
  • Manage daily Revenue Cycle processes and identify areas of improvement
  • Effectively evaluate and communicate with client to provide growth in cash and a reduction in A/R
  • Creates a trusted partner relationship with the client
09/2004 to 05/2013
Project ManagerOptum360 (formerly LYNX Medical Systems) – Bellevue, WA
  • Managed a small team(s) implementing Healthcare Software, focusing on the Emergency Department, to include EMR and ED Coding software for both technical and professional coding
  • Responsible for project planning, resource procurement, coordination of client training activities, value realization, and issue management, as it relates to the installation of Optum360 Solutions
  • Successful managed over 250 successful implementations, at the time was just over 25% of all the company's implementations
  • Drove the effort in refining the implementation process that decreased implementation time by 30%
  • Decreased on-site travel cost to client by 50%
  • Assisted with creation of training materials
  • Spearheaded the implantation of new solutions and new versions of the ED Charging Solution
  • Drove the implementation effort to move from a Desktop software to cloud based
  • Work with internal group to improve the user interface of Optum360 solutions
  • Worked with clients to ensure best possible workflow for each area
  • Created Standardize Workflows to assist the client with transitioning to Future State 
  • Experienced in working with C-Level and department heads, with the goal to improve overall workflow and work effort, which resulted in decreased work effort, improved documentation, improved coding efficiencies, decreased backend billing work, improved revenue

08/2002 to 09/2004
Clinical ManagerDoctors Medical Center – San Pablo, CA
  • Managed Burn Intensive Care Unit, Burn Step-Down Unit, Burn Floor, Outpatient Wound Clinic
  • Recruited, hired, and evaluated nursing unit staff
  • Developed, maintained and evaluated systems and processes to facilitate the delivery of patient care
  • Assured adequate staffing consistent with patient acuity and assessment of staffing efficiencies
05/1997 to 08/2002
Charge NurseUniversity of Alabama at Birmingham, Hospital – Birmingham, AL
  • Direct and managed activities for a Level 1 Trauma and Burn Intensive Care Unit
  • Coordinated and directed external vendors with new product orientation and training
  • Developed, maintained and evaluated systems and processes to facilitate the delivery of patient care
  • Assured adequate staffing consistent with patient acuity and assessment of staffing efficiencies Critical Care Transport, Fixed Wing and ground transport
Education
Current
Bachelor of Science: Nursing
University of Arkansas - Fayetteville, AR

1986
Associate of Science: Nursing
Jefferson State Community College - Birmingham, AL

1985
Associate of Applied Science: Emergency Medical Technician – Paramedic
Gadsden State Community College - Gadsden, AL

Certifications
  • Project Management
License
  • Alabama Nursing License 
  • Tennessee Nursing License
Military Experience

Captain, USAR, Honorably Discharged 2004 

  • Last Position held -- S3 (Training) Officer, 2nd Army Military Intelligence Command
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Cerner Corporation
  • Optum360 (formerly LYNX Medical Systems)
  • Doctors Medical Center
  • University of Alabama at Birmingham, Hospital

School Attended

  • University of Arkansas
  • Jefferson State Community College
  • Gadsden State Community College

Job Titles Held:

  • Sr. Engagement Leader
  • Project Manager
  • Clinical Manager
  • Charge Nurse

Degrees

  • Bachelor of Science : Nursing
    Associate of Science : Nursing
    Associate of Applied Science : Emergency Medical Technician – Paramedic

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Sr.-Engagement-Manager,-Data-Science-Leader-resume-sample

Sr. Engagement Manager, Data Science Leader

EXL SERVICE P. LTD

Downingtown, Pennsylvania

Engagement-Leader-(Project-Manager)-resume-sample

Engagement Leader (Project Manager)

Cerner Corporation

Kansas City, Missouri

Sr.-Manager,-Employee-Engagement-resume-sample

Sr. Manager, Employee Engagement

Comcast

Brighton, Michigan

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.