Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Executive Profile
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skill Highlights
  • Technical and Computer Skills
  • Skilled in AS400, PKMS, Excel, Microsoft Office, Word, Microsoft Outlook, Showcase Strategy Query, Intentia-Movex ERP by Lawson, training in SAP
Core Accomplishments
  • Chairman's Award winner in for being one of top 15% stores in company
  • 2010 and 2012 Team Captain of the Year
  • Dean's list multiple semesters
  • Graduate Farr Mastering Leadership Dynamics
  • Member Vendor Compliance Federation and served on VICS Floor Ready Standards Committee
  • Team Captain National MS Society raising over $20,000 annually
  • Polo Newsletter Committee Editor
  • Graduate of "Other Voices" diversity training
  • Served on New England JCPenney district diversity committee
Professional Experience
01/1999 to Current Sr. Director, Wholesale Services Ralph Lauren | City, STATE,
  • 27410
  • Responsible for assuring $700 Million wholesale business for men's sportswear is professionally managed, maintained, and delivered to retail partners.
  • Expert in managing and driving wholesale business for major department store customers as well as offering creative ideas to service specialty store business affectively
  • Key business owner and direct report to production and sourcing teams to assure all product is properly sized after market and ready to deliver by start date
  • Execution led to 98% orders confirmed 30 days prior to start
  • Achieved record high fill rate on purchase orders to 98% for department stores, 97% overall-up from 89%-91%
  • Owner of all Promotional business for Polo Ralph Lauren totaling over $300 Million wholesale
  • Implemented new operational programs that eliminated and reversed over $4,000,000 in chargebacks
  • Industry leader in forming partnerships at every level of customer supply chain starting with buying units and including all operations, transportation, and logistics Sr. Management
  • Weekly deliver report to Divisional President and Senior Vice President of Polo brands our monthly forecasts, progress toward goal, hindrances to reaching objectives
  • Successfully met or exceeded every quarterly shipping and profit goal
  • Coordinate across every level internally to maintain proper pace in pick-pack operations
  • Partner with internal transportation department and customers transportation department to confirm all carrier issues are resolved prior to critical dates
  • Actively listen to customers to implement changes to meet their needs
  • Developed chargeback tracking mechanism from the ground up
  • Communications expert with customers to assure all confirmation dead lines are met
  • Increase the bottom-line with continual communication to credit department in the area of charge back reversal and record keeping
  • Managed purchase orders via EDI inbound and outbound documents
  • Responsible for Consumer Relations Department for all Polo Ralph Lauren
  • SAP Release 2 Deployment Team assuring smooth transition to new ERP without delay or risk to business JCPenney Company Madisonville, KY, Bowling Green, KY, Goodlettsville, TN, Dartmouth, MA, Warwick, RI Multiple Managerial Positions
  • Responsible for merchandise planning and buying through Integrated Purchasing, Continuous Assortment Planning, and working directly with vendors
  • Redesigned floor layouts to achieve maximum sales per square foot
  • Developed plan-o-grams to maximize sales in replenishment and fashion merchandise
  • Maintained salary costs to acceptable levels to reach customer service and profit improvement goals
  • Trained and developed seven manager trainees to position of Merchandising Manager
  • Implemented new shoe program in 27 stores throughout in district throughout Kentucky, Tennessee, and Virginia
  • Responsible for inventory integrity to assure proper stock and profit levels
  • Chairman's Award winner in for being one of top 15% stores in company
  • Million Dollar Jewelry Contest winner 1991 and 1993 for District and Region
Education
Expected in Bachelor of Science | Business Administration Murray State University, Murray, KY GPA:
Murray State University Murray, KY Bachelor of Science Business Administration, area in Marketing (AACSB Accredited)
Professional Affiliations
Vendor Compliance Federation and served on VICS Floor Ready Standards Committee Team Captain National MS Society raising over $20,000 annually
Skills
Account Manager, Award, Buying, Buying/procurement, Credit, Customer Service, Deployment, Edi, Employee Resource Group, Enterprise Resource Planning, Erp, Forecasts, Inbound And Outbound, Increase, Inventory, Logistics, Managerial, Maximize Sales, Merchandising, Million, Operations, Progress, Promotional, Purchase Orders, Purchasing, Receptionist, Retail, Retail Marketing, Retail Partners, Retail Sales, Sales, Sales In, Sap, Shipping, Supply Chain, As400, Dynamics, Excel, Lawson, Microsoft Dynamics, Microsoft Office, Microsoft Outlook, Ms Office, Outlook, Pkms, Training, Word, Marketing

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Resume Overview

School Attended

  • Murray State University

Job Titles Held:

  • Sr. Director, Wholesale Services

Degrees

  • Bachelor of Science

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