Sr Business Systems Analyst Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview

I am a Project Manager looking for a position to manage a variety of projects in high-demand situations. I am confident, articulate, and I have professional speaking abilities. I have experience in successful management of diverse groups of people and extensive experience in systems implementation and project management.

  • Project management
  • Strong analytical skills
  • Strong collaborative skills
  • Excellent problem solving skills
  • Expertise in Requirements Traceability Matrix (RTM)
  • Troubleshooting proficiency
  • Testing

SQL server database, Oracle database, SQL, Hyperion Financial Management system, IFS ERP System, Crystal Reports, Mapics ERP system, OnContact CRM System, ShopVue Time and Attendance, ShopVue Labor Collection, SAP, Microsoft Access, Visio, Microsoft Project, Microsoft Office 2000 products, Citrix, Unix Operating System, Windows 2000 Operating System, EDI, Sterling Gentran, Unity Voicemail, and Process and Data modeling.


I worked on a three year project to implement a global credit card management system in the US business. We redefined business processes and identified solutions for specific US processes and laws. I wrote scope documents and business requirements, I created and managed test scripts, I monitored change control, I conducted JAD sessions, and I performed all the project management and business analysis duties that were needed.

I worked as part of a small team of IT Professionals to identify and implement IT solutions in a fast paced environment. I performed all project duties including, project management, business requirements, coding, testing, and implementation.

I managed a project to implement Mapics Extended Systems ERP system in our Singapore manufacturing facility. I was able to overcome cultural differences and distance issues to implement an integrated business solution for both the Singapore and Saxonburg facilities. I created and managed a worldwide team of individuals from Singapore and Pennsylvania. We documented and streamlined all the business processes including Cost Accounting, Accounts Payable, Accounts Receivable, General Accounting, Manufacturing, MRP Scheduling, Sales, Purchasing, and Shipping.

Work Experience
SR Business Systems Analyst, 04/2012 to Current
Koch Industries, Inc. Lexington, KY,

I worked as an analyst on a variety of projects, that involved moving the systems and data from the HSBC network to the new Capital One network. These projects required reaching out to partners and vendors, working with our business contacts, and communicating the technical changes that needed to be done by all parties.

In addition, I worked on a project to convert credit card accounts from the HSBC systems to the Capital One systems. This involved working with the business people to change business processes across the entire organization.

Senior Project Manager/ Business Solutions Architect, 11/2005 to 04/2012
Cdw Champaign, IL,
  • Responsible for managing and performing analysis on system implementation projects, defining business requirements, defining testing needs, and developing business implementation plans.
  • I worked as the Project Manager on a variety of projects ranging from implementation of a global card solution that is currently used by HSBC across the country, to helping the Human resources team re-engineer all their processes.
  • At the same time, I implemented changes to the systems (both old and new) to accommodate the new rules defined by the federal government.
Senior System Analyst, II, 10/1999 to 11/2005
VI Incorporated City, STATE,
  • I worked as part of a small team of IT Professionals to identify and implement IT solutions in a fast paced environment. I performed all project rolls including, project management, business analysis, coding, testing, and implementation.
  • I participated in the definition and testing of Sarbanes Oxley controls. I worked with the IS Management team to define IS processes to meet the Sarbanes Oxley requirements. I traveled to Florida to test the IS controls in our Florida plant.
  • I was the Project Manager for an implementation of a Customer Relationship Management system. I created a detailed project plan and used project management methodology to implement this system. I documented the Sales and Accounts Receivable business processes and defined business requirements. I worked with several CRM vendors to select a system that met our requirements and stayed within our budget. worked with my team to design and implement the system to meet our needs.
  • At the same time, I traveled extensively to our CA office to assist with an implementation of IFS ERP System. I created and tracked the project plan, helped define business requirements, and assisted with the system design in Customer Order Management, Purchasing, Accounts Payable, Accounts Receivable, and the RMA process areas.
IT Analyst, 1985 to 10/1999
Chevron Products Co City, STATE,
  • I worked as an IT Analyst and Business Analyst in a variety of Chevron business departments..
  • I performed business analysis on Chevron's supply chain, and worked to define a logistics solution that would save the company 10 million dollars a year.
  • I managed a project to create a Web based solution to improve Chevron's communication and collaboration with their business partners. I presented the solution at a business conference audience of approximately 200 people.
  • I Implemented and supported the Sterling Gentran EDI interface with SAP. Maintained and supported the processing of over 75,000 EDI transactions each month. I gained extensive experience with mapping invoices, payment files, price catalogs, and purchase order EDI documents.
  • Implemented and supported the EDI interface with Chevron’s mainframe sales and distribution system. I participated in an implementation of an EDI solution for our smaller customers. This system allowed the customers to receive and send information electronically to Chevron. The system saved the customers, and Chevron time and money.

2004 Project Management Professional (PMP) Certification Project Management Institute

Education and Training
2004 Project Management Professional Certification Project Management Institute 2004 Masters Certificate in Project Management: Project Management, Expected in 2004
Villanova University - Hayward, CA
BS: Managing Information Systems, Expected in 1982
California State University - Hayward, CA

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School Attended
  • Villanova University
  • California State University
Job Titles Held:
  • SR Business Systems Analyst
  • Senior Project Manager/ Business Solutions Architect
  • Senior System Analyst, II
  • IT Analyst
  • 2004 Project Management Professional Certification Project Management Institute 2004 Masters Certificate in Project Management
  • BS

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