Senior Business System Analyst/ Project Manager/ Scrum Master, with 7+ years of strong experience in coordinating and managing teams in an Onsite-Offshore model.
Experience in business requirement elicitation and converting user
requirements into functional requirements, Developing Business Process
Developing and maintaining Requirements Trace-ability Matrix and defining strategic solutions for business needs.
Executed projects using various methodologies, including Waterfall, RUP and Agile, proficient in SCRUM framework.
Experience in leading onshore-offshore teams and involved in
maintaining overall test strategy, creating Test Plans, creating Tests
Cases, executing Test Scripts, creating Test Closure memo
Proficient in creating UML diagrams including Use Cases Diagrams, Activity Diagrams, Entity-Relationship Diagram
Proficient in conducting GAP analysis using AS-IS and TO-BE business, Impact analysis, Risk analysis.
Proficient in business development, client and project management,
along with strategic planning.
Communicated status of efforts to management and business partners on a
regular basis to ensure that all stakeholders have accurate and current
information throughout the process
User Training and On boarding, conducting User Acceptance Testing (UAT) with business users and project stakeholders
Sr. Business Analyst / Scrum MasterJul 2013 Safeway. Inc － Pleasanton, CA
In this project planned major
digitization program to improve its online sales and customer experience
by reducing the user journey times and introducing a new mobile
friendly responsive site.
Served as Scrum Master for up to three cross-functional teams developing and modifying applications to serve industry data and reviews.
Communicated Project Requirements, Business Issues, Solution and made recommendation.
Responsible for defining the scope of the project, gathering business
and system requirements, and documenting them textually or within
for on-shore/off-shore development teams and worked very closely with
the business teams to resolve requirements issues and also converted
these into functional backlog using Version One and JIRA
Responsible for managing three Scrum teams to manage product backlog and successful delivery of functionalities in a three weekly scrum cycles.
Elicited requirements within Solutions Design team on various items in the backlog to ensure global solution with other scrum teams.
Assisted various members of the project team including development,
technical and business team members to resolve issues, validating
results and communicating status and issues and risks.
Responsible for data analysis, project plan,
gap analysis, data mapping, all business analysis functions/artifacts,
documentation and implementation.
Worked as an Interface between
the users and the different teams involved in the application
development for the better understanding of the business and IT
Facilitated collection of functional requirements from
system users and preparation of business requirement documents using
Rational Requisite Pro.
Prepared Functional and Behavioral document that describe the detail design of the application
Performed the GAP Analysis and Impact Analysis for all business requirements having an impact application.
Sr. Business System AnalystFeb 2012 to Jun 2013 Tata Consultancy Services － Phoenix, AZDescription:
project we launched new mobile applications for Eli Lilly and Company, made accessible on IPads
for the on-field Sales representatives. Mobile applications would be
useful for Sales team manager to approve expenses and time-sheets of
team, approve sales team members travel request, assign and alert team
with regular mandatory training related to product and company
Worked with Product Owners, IT SME's and
Architecture team to document requirements to implement Mobility based
on Agile methodology approach.
Performed GAP analysis to list
benefits of implementing mobility to deploy application on IPad(TO-BE)
to existing system which used laptop(AS-IS)
Designed and documented the application wireframes and app-navigations
in MSVisio for mobile devices (iPhone and iPad) and presented to Business users
Documented Usability feedback/reviews on the application to assess
design decisions early in the process and re-prioritize the backlog for
Created Use-Case diagrams, Sequence Diagrams and
Activity Diagrams after accessing the scope of the Project and
understanding the business processes in RALLY through Visio
Regular co-ordination with onshore-offshore team to Communicate time
lines, to identify issues, track, report and co-ordinate to get issue
resolved in a timely manner.
Conducted User Acceptance Training (UAT) with the stakeholders and business users
Participated in the Quality Assurance process by validating reported defects/changes against requirements.
Business System analystOct 2010 to Jan 2012 Wellpoint. Inc － Houston, TX
The project was to develop Claims record
system to validate patient demographics and verify insurance claims
eligibility in real time. The features of this project included
Medicare/ Medicaid Eligibility and Billing Verification,
Self-Pay/Commercial Eligibility and Billing Validation, Real Time
Processing, Billing Address Verification with Address History and
Insurance Eligibility Verification.
Gathered requirements through interviews, meetings and existing documentation.
Participated in JAD sessions (Joint Application Development).
Involved in Risk Analysis.
Communicating and conferencing with Leads and programmers for client requirementsanalysis and for accurate translations.
Identified the deliverables at the end of the inception and elaboration phase of the Rational Unified Process (RUP) life cycle in terms of business modeling and requirements analysis.
Prepared Business process models; used MS Visio to create use case diagrams.
Reviewed the business Requirements with Business Lead.
Defined functional specifications from existing business requirements.
Created use cases for business specifications.
Developed elaborate test plan as per business specifications.
Created and maintained test cases based on functionality and use cases.
Scheduled and coordinated for meetings, seminars and conferences.
Involved in preparing test plans for functionality tests by QA team.
Reported Defects and tracking through IBM ClearQuest.
Assisted Business User during deployment in formulating User Acceptance Testing (UAT).
Attended QR (Quality Review) Process Meeting.
Involved in conducting User Training.
Business AnalystJul 2008 to Sep 2010 Merck & Co., Inc. － West Point, PA
The aim of the
project was to enhance the functionalities of various existing
applications linked to ecommerce.
Prepared the Functional Design Document with Use cases and Activity diagram
covering all the business needs. Assist with the Project Manager to
define project milestones, schedules, monitoring progress and updating
plans using MS Project.
Prepared Proof of Concept (POC), Mapping Documents, Meeting Minutes Document
Responsible for preparing the RFP (Request for Proposal) according to the guideline for the vendor selection purpose.
Lead responsibility for creating & maintaining Requirement Traceability Matrix(RTM) in order to track the development and QA process.
Responsible for conducting Joint Application Development (JAD) sessions with the Project managers
Worked on SQL queries for getting the member information from the database.
Aligned front-end functional requirements with HL7 2.3v interface requirements
Prepared UAT test plan for the project. Lead responsibility to create BRD along with the other analysts from different verticals.
Worked on defect tracker by creating defects. Closely involved with the
QA team & assisted them to develop quality Test cases by referring
the Use cases.
Certified Scrum Master(CSM) Scrum Alliance valid till 2018
Certified Scrum Product Owner(CSPO) Scrum Alliance valid till 2018
Masters in Business AdministrationAnna UniversityIndia
Bachelors in TechnologyAnna UniversityIndia
Diploma in Industrial SafetyAnnamalai UniversityIndia