A customer oriented professional with excellent analytical skills. Possesses strong experience of over 15 years as a Business/Programmer Analyst and IT Support in Healthcare Finance system integration.
PeopleSoft Query Manager certified
Finance and accounting
Business process improvement
Business systems analysis
User acceptance testing
Test case scenarios
Excellent attention to detail
Collaborated with cross
functional teams to ensure the successful deployment of OneLink Accounts
Payable, General Ledger, and Claims application through analysis, problem solving
and system integration testing.
As a subject matter expert
for Financial Shared Services, work with all levels of the organization to streamline business
processes; including analysis, requirements documentation and ad hoc reporting.
Sr. Business Analyst, 06/2014 to CurrentKaiser Permanente, Program Office － Oakland, CA
Identify and document process inefficiencies through gap analysis.
Map current processes and offer recommendations for improvement.
Provide technical assistance to problem resolution and report generation.
Research and resolve issues regarding the integrity of data flow into databases.
Map process activities to desired outcomes to rectify operational inefficiencies.
Automate Members vendor setup and ACH setup.
Provide programming support to produce OneLink input file for department projects.
Assist the AP operations with ad hoc OneLink query.
Sr. Applications Programmer Analyst, 10/2000 to 06/2014Kaiser Permanente, Business Systems & Technical Supports － Oakland, CA
Recognized and awarded for giving a remarkable performance in implementing NCAL Accounts Payable System to the PeopleSoft (OneLink) 1/1/2011.
A business subject matter expert and technical support for (DDA) NCAL Accounts Payable system.
Successfully collaborated with cross functional teams to deploy KP OneLink.
Implemented user acceptance testing, documented, and executed test cases.
Provided OneLink project team the Fit Gap analysis.
Acted as business liaison to validate Testing requirements for 1/1/2011 deployment of OneLink for Claims applications: AOMS, CATS and OCPS.
Managed and maintained system supports for NCAL Accounts Payable year-end closes from 2000 to 2011.
Provided interim technical support and managed clients supports for NCAL IVIS General Ledger System from year 2010 to 2011.
Consolidated North and South regions 1099-Misc files for a combined filing to the IRS and the State of California from reporting year 2005 to 2013.
Created and submitted sales-tax-state-audit files for the NCal Accounts Payable from year 2006 to 2009.
Processed special monthly and year-end files such as: NCal Pcard, TPMG Physicians.
Automated 1099-misc files to IRS and State.
Performed corrections for 1099 vendor cleanup process.
Automated the escheatment file to the State Board of Equalization for years 2001 to 2003.
Coordinated and provided database development, job scheduling, CICS support, network support, help desk orientation, and client implementation readiness.
Developed solutions for SOX access control for NCal Accounts Payable and supported SOX audit.
Bachelor of Science:Business Administration,June 2001San Francisco State University － San Francisco, CA