My sales representative history is an exceeding employer with expectations across diverse cliental. Enjoy talking to
people and establishing a long-term customer base.
Persuasive communicator, use open selling skills to identify opportunities, overcome objections, building
relationships, and turn walk-in into sales. I am enthusiastic Sales Professional possessing expertise in the luxury industry. I've always been reliable, punctual, and hard working person. I am proficient in Mandarin Chinese.
Mange customer inquiries and concerns
Organization, Planning, and Execution skills
Built up a customer base through follow up and Ability to work in a high energy and demanding
Customer communications work environment
In-depth knowledge of sales principals and Strong interpersonal skills needed to cultivate
Fulfilled all supervisory duties when Store Manager was on vacation.
Delivered dramatic growth, exceeding sales quota every year.
Increased my personal business growth annually by 10% for 5 consecutive years while employed at Gucci.
Assisted in 3 major store renovation and insure success in the new store oopening.
Consistently achieving high marks in my customer service survey.
Sr. Brand AmbassadorJul 2017 to Current Canada Goose Chicago － Chicago, IL
Opening team for the 3rd flagship store opening.
Ensuring quarterly success in overall business.
Assisted on bring on new talent to the team.
Assisted on floor sets when they were rolled out.
Over achieving monthly & quarterly sales goals; 30%-50%
Consistently top 5 in monthly sales; YTD top 3 in sales
Sales AssociateMay 2007 to Jan 2016 Gucci － Chicago, Illinois
Managing lady shoes dept.
Managed small leather goods: Men's, Women's, Unisex, & Gifts.
Placing special orders and working on my consignment business.
Demonstrated that customers come first by serving them with a sense of urgency.
Opened and closed the store, including counting cash, opening/closing cash registers, and creating staff
Brand Sales Manager / Floor Sales RepresentativeNov 2002 to Feb 2007 Springfield, Missouri
Verified that all merchandising standards were maintained on a daily basis.
Assisted on over night floor set.
Worked as a team member to provide the highest level of service to customers.
Assisted in a new store re-opening.
Coached and developed new sales assoc. when brought on board.
Top Manager/Associate in district in Credit Card Sales.
Manager / ServerJun 1992 to May 2000 Hunan Restaurant － St. Joseph, Missouri
Ensured tables were always cleaned and set.
Waiter every weekend and summer thru high school.
Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic
Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
Trained numerous employees.
Education and Training
Bachelor of Science, Business2006Missouri State University － Springfield, Missouri, United StatesBusiness