Collect patient payments and co-pays, verify insurance coverage
Ensure the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
Responsible for all insurance billing and coding, data entry, bookkeeping.
Sales Associate01/2008 to 07/2011Babies R UsIrvine, CA
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Cross-trained and provided back-up for other customer service representatives when needed.
Worked as a team member performing cashier duties, product assistance and cleaning.
Described merchandise and explain operation of merchandise to customers.
Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.
Explained information about the quality, value and style of products to Influence customer buying decisions.
Replenished floor stock and processed shipments to ensure product availability for customers.
Cafe Lead08/2005 to 12/2008Patina Restaurant GroupCosta Mesa, 92626
Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
Performed serving, cleaning, and stocking duties in establishments
Prepared coffee-based and other beverages on request; serve prepared pastries and other food items
Stocked cabinets and serving areas with condiments, and refilled condiment container
Resolved customer disputes with tact and professionalism.
Correctly followed all health, safety and sanitation guidelines.
Greeted guests with a pleasant smile and superior customer service.
Maintained the highest standards of conduct and service.
Managedinventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
General EducationSanta Ana Community CollegeSanta Ana, CA
Medical Assistant Program2009Concorde Career College GardenGrove, CA
High School Diploma2007Century High SchoolSanta Ana, CA
Medical Assistant Certificate
Fluency in Spanish and English
Easily interact with diverse
people while under pressure. Self-motivated. Experienced in analyzing
and working with issues and strategies underlying a particular situation. Knowledge of Microsoft Word, Excel, Power Point and Outlook.