Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

To work in an organization where I may utilize my experience and to progress within that organization. I am highly motivated, to progress and succeed offering over 20 years in HR and practical experience in challenging environments from a large distribution company (IS dept) to a family entertainment facility. A team player that is adaptable, resourceful and focused. Proficient in handling payroll, help to resolve staff issues, maintaining employee records, assist with hiring from posting ads for vacancy as well as interviewing and orientation, marketing through email campaigns as well as print marketing and maintaining web site.

  • Administrative
  • Budgets
  • Database
  • Email Marketing
  • Human Resource
  • Insurance
  • Maintain inventory
  • Microsoft Office Suite
  • Payroll - Time and labor control
  • Quickbooks
  • Labor & Tax reporting
  • Web site
  • Benefits administration
  • Data entry abilities
07/1999 to Current
Special Projects Manager /HR Manager/Payroll Chenega Mios Fort Bragg, NC,
  • Collect and manage records and files and payroll for over 90+ employees and prepare physical checks for employees semi-monthly.
  • Calculated overtime, vacation sick hours and other categories of time. Handled the upkeep and day-to-day management of the Aloha timekeeping system.
  • Assisted with audits by preparing accounts and providing information and working with insurance auditors annually.
  • Evaluate, negotiate, and reconcile retirement, tax and health care accounts.
  • Determine payroll liabilities by calculating employee federal and state income, social security taxes and employer's social security, unemployment and workers compensation payments.
  • Maintain 401K Retirement Plan on semi-monthly
  • Develop, maintain and submit monthly labor reports for the State of Illinois
  • Handle Human Resource/Personnel issues as they may arise and ensure the company is compliant for 90+ Staff Members Developed
  • Maintain Digital Signage
  • Evaluated staff performance relative to production quality and budgetary targets, providing feedback to team members and refining protocols to optimize efficiency. and quality - providing feedback to managers
  • Created and maintain database for email marketing (approx. 20,000 customers)
  • Recognized by management for providing exceptional customer service
  • Earned reputation for good attendance and hard work.
  • Provide excellent service and answer calls to answer customer questions.
  • Updated web pages and social media profiles with engaging and current content.
  • Create and manage social campaigns and account for presence on Twitter, Facebook and Instagram.
  • Reviewed information and elements regularly on websites and pages for accuracy and functionality.
  • Maintain and assess current inventories and brought in supplies.
  • Verified prices and computed totals to complete accurate invoices.
  • Investigate and resolve variances with inventory records.
09/1993 to 07/1999
Manager of PC Administration and Office Manager Graybar Electric Company, Inc City, STATE,
  • Managed staff for the ordering (leasing) of PCs and loading of software; shipping to various locations across the country (approximately 7500 employees - nationwide).
  • Worked with CIO in regard to implementing company-wide software/hardware consistency.
  • Daily/weekly phone and email contact with our District Information Delegates to maintain communication in regard to leases and licenses and any other issues regarding the hardware and software for the PCs.
  • Worked with Programming Department to install and implement new software.
  • Managed support team for implementation of PCs and software for the IS department (approximately 250), proficient in Microsoft Office Suite.
  • Managed the Office Services staff - receptionist, administrative assistants and secretaries.
  • Maintained the budgets for both expense and salary for the IS Department.
  • Served as the Human Resource representative for the IS Department.
  • Interviewed, on-boarded, developed and oversaw daily activities of [Number] clerical and administrative office personnel.
  • Managed IS budget, track and monitor budget against purchase order system.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
06/1991 to 08/1993
Administrative Assistant Group Delta Consultants, Inc City, STATE,
  • Assisted with administrative tasks, including filing, answering phone and assisting one of the Principals in the company.
  • Typed and reviewed engineering/geotechnical reports for clients.
  • Helped to review site plans before submitting to clients.
Education and Training
Expected in 05/1991
Bachelor in Business Administration/Management: Human Resources
Southern Illinois University - Edwardsville, IL,
Expected in 1985
Associate of Science Degree:
Southwest Illinois College - Belleville, IL,

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School Attended

  • Southern Illinois University
  • Southwest Illinois College

Job Titles Held:

  • Special Projects Manager /HR Manager/Payroll
  • Manager of PC Administration and Office Manager
  • Administrative Assistant


  • Bachelor in Business Administration/Management
  • Associate of Science Degree

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