special orders and inventory control specialist resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.

  • Inventory Monitoring and Management
  • Pattern Recognition
  • Carrier Relations
  • Materials Requisition
  • Records Management
  • Microsoft Office
Work History
Member Services Administrator, 03/2022 to Current
Kasai North America, IncLincoln, AL,
  • Collaborated with the Division of Heath Service Regulations and the North Carolina Legislature to develop and improve Adult Care statutes.
  • Created trade marketing strategies to communicate strategies to over 390 provider members.
  • Monitored and evaluated AIT programs and activities to measure effectiveness and recommend improvements.
  • Prepared contracts and related documentation according to strict standards.
  • Computed total holdings, dividends or commissions to allocate appropriate payments to customers.
  • Networked to identify potential new clients and expand geographic territories.
Special Orders and Inventory Control Specialist, 01/2019 to Current
AlgonquinWindsor Locks, CT,
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Implemented organizational systems to optimize product placement and operational productivity.
  • Managed complex projects as directed by leadership, delivering positive outcomes within time and budget constraints.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Audited and corrected discrepancies in inventory numbers.
  • Checked prices and calculated totals for accurate invoice processing.
  • Input data in ASC to create updated status reports for quick reference of project progress and deadlines.
  • Requisitioned materials to restock inventory and obtain goods for luxury jewelry production.
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Received, sorted and processed damaged goods with vendors or manufacturers.
  • Completed daily and monthly cycle counts to maintain accuracy of records.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Shipping and Receiving Manager, 01/2018 to 01/2019
VizientNew York, NY,
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
  • Collaborated with Special Orders and Inventory Control Specialists to manage supplier relationships, product inventory and purchasing across multiple companies.
  • Maintained accurate computer records of merchandise and identified variances.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Pulled, verified and packaged items for shipment.
Customer Service Representative, 05/2017 to 01/2018
TrimedxMount Vernon, IL,
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Liaised with customers, management, sales team, and bench jewelers to better understand customer needs and recommend appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Administrative Specialist, 09/2014 to 09/2016
American Red Cross Blood ServicesCity, STATE,
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Mentored and trained personnel staff in completion of reports in TAPXXI for tracking client progression.
  • Performed database queries to obtain specific program quantitative and qualitative results.
  • Conducted semi-annual property inventory on equipment and supplies managing its requisition.
  • Maintained staff calendars, appointments, and arranged locations for sustainment trainings.
Biomedical Technician III, 08/2011 to 11/2013
Company NameCity, State,
  • Preformed precise venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records.
  • Performed phlebotomy functions within blood donor center as well as mobile blood-bank units.
  • Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
  • Trained staff on phelbotomy functions, proper operation of equipment, as well as initial troubleshooting techniques.
  • Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
  • Installed, calibrated and monitored MCS+ devices.
  • Performed preventive maintenance for medical equipment.
  • Maintained safe work environment and adhered to privacy regulations.
: Psychology, Expected in
American Public University System - Charles Town, WV
: Liberal Arts And General Studies, Expected in
SUNY Broome Community College - Binghamton, NY
High School Diploma: , Expected in 06/2008
Binghamton High School - Binghamton, NY

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Resume Overview

School Attended

  • American Public University System
  • SUNY Broome Community College
  • Binghamton High School

Job Titles Held:

  • Member Services Administrator
  • Special Orders and Inventory Control Specialist
  • Shipping and Receiving Manager
  • Customer Service Representative
  • Administrative Specialist
  • Biomedical Technician III


  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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