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Special Agent Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Accomplished, meticulously organized and detailed Criminal Investigator with 18 plus years of law enforcement experience with the federal government. Forward thinking investigative style with a focus on reaching far beyond stated goals and objectives. A proven track record of success in conducting and managing large-scale, transnational investigations to include human trafficking, human smuggling, fraud and undercover operations. Proven ability to logically and effectively report critical information to senior level executives. Outstanding ability to be complete, concise, logical, objective and persuasive in both written and oral communications.

Highlights
  • Skilled interviewer
  • Subject matter Expert-Human trafficking
  • Certified undercover operative
  • Bi-lingual (Spanish/English)
  • Top secret clearance
  • Certified criminal investigator
  • Organized and detailed case management
  • Outreach programming
Education and Training
U.S. Immigration and Customs Enforcement Washington, DC Expected in 2010 Certificate of Attendance : Child Forensic Interview Training - GPA :
Immigration and Customs Enforcement Academy Dallas, TX Expected in 2009 Certificate : Supervisory Leadership Training Course - GPA :
Federal Law Enforcement Training Center, Immigration and Customs Enforcement Academy Brunswick, GA Expected in 2008 Certificate : OPR Administrative Inquiry Training Program - GPA :
Federal Law Enforcement Training Center, Immigration and Customs Enforcement Academy Brunswick, GA Expected in 2007 Certificate : Immigration and Benefit Fraud Training program - GPA :
Suny/Orange County Community College Middletown, NY Expected in 2005 Associate of Applied Science : Police Science - GPA :
Federal Law Enforcement Training Center, Immigration and Customs Enforcement Academy Brunswick, GA Expected in 2004 Certificate : ICE Undercover Operatives School - GPA :
Federal Law Enforcement Training Center Brunswick, GA Expected in 2003 Certificate : Criminal Investigator Training Program - GPA :
Federal Law Enforcement Training Center Brunswick, GA Expected in 1998 Certificate : Immigration Officer Basic Training Course - GPA :
Accomplishments

Lead investigator in numerous high profile sex trafficking and human smuggling investigations in which I was recognized for my investigative efforts and awarded the ICEHAA Jaime J. Zapata, Special Agent of the Year (2012) award, the Detective Crime Clinic, Metropolitan New Jersey and New York, Inc. Outstanding Law Enforcement Professional, and the 2011 Executive Associate Director recognition for outstanding investigative accomplishments-Human Smuggling.

Professional Experience
Union Pacific Railroad Company - Special Agent
Camden, AR, 05/2013 - Current

I have developed an extensive knowledge of the applicable federal rules of criminal and civil procedures; agency and government laws, regulations and policies governing the conduct of criminal investigations. I have consistently utilized my extensive knowledge of these issues to support the investigative mission of my agency during investigations involving federal programs and traditional and non-traditional crimes.

  • Conducted and participated in numerous complex criminal investigations related to immigration benefit fraud, national security, human smuggling and trafficking, document fraud, narcotics violations, and child exploitation.
  • Planned, coordinated, and was the lead investigator on numerous intricate, multi-jurisdictional investigations that overlapped both prosecutorial jurisdictions and international boundaries.
  • Developed and maintained liaisons with local, state and federal law enforcement agencies.
  • Responsible for the coordination of arrest/search warrant execution with multi-agencies.

U.S. Immigration And Customs Enforcement, Homeland Security Investigations - Acting Group Supervisor-Special Investigations Unit
City, STATE, 04/2012 - 05/2013

As an acting Group Supervisor for the Special Investigations Unit, I supervised Criminal Investigators and a Investigative Assistant and the multitude of duties to which they were assigned. This position has provided me with a unique opportunity to utilize my extensive knowledge of federal laws, policies and procedures and government functions to supervise, train and mentor investigators and help them develop a strong working knowledge of these issues. I consistently utilize my knowledge of these issues to direct the focus of criminal investigations to ensure that investigators operate within the scope of their statutory law enforcement authority, agency and government laws, regulations , policies and executive orders relating to such issues as the management of informants, use of force and the handling of evidence.

  • Provided guidance and advice to senior management concerning criminal investigations within our specific programmatic area.
  • Met with employees, co-workers and senior management on a daily basis to discuss and plan enforcement and surveillance activities.
  • Planned and assigned cases to subordinates and guided them in adjusting their work priorities.
  • Evaluated employee work performance and provided direct, constructive and positive feedback on their performance and accomplishments.
  • Identified developmental training needs by seeking out training suitable for subordinates.
  • Examined current practices to identify opportunities for improvement within our programmatic area.
  • Encouraged subordinates to develop new ideas and methods and ensured that results were achieved.
  • Conducted panel interviews for new agents and lateral transfers.
  • Co-facilitated the panel that interviewed potential candidates and recommended the hiring of the victim assistance specialist.
  • Cultivated strong professional relationships with the NYPD Intelligence Division, New York State Office of the Attorney General and numerous federal agencies.
U.S. Immigration And Customs Enforcement, Homeland Security Investigations - Special Agent-Human Smuggling and Trafficking Unit-1
City, STATE, 04/2009 - 04/2012

As a Special Agent assigned to the Human Smuggling and Trafficking Unit, I was the senior investigator on numerous high profile sex trafficking investigations that led to the significant arrests of members of two major trafficking organizations. I also served as the primary undercover agent in a major human smuggling investigation where I was able to infiltrate the organization and obtain evidence that led to the arrest and the complete dismantling of the organization.

  • Interviewed numerous victims, subjects and witnesses during complex investigations.
  • Lead investigator on two major investigations that resulted in sex trafficking indictments and convictions against the organizations investigated (U.S. v. Granados-Hernandez, et, al. and U.S. v. Carreto, et, al.).
  • Integral during the initial interviews of a minor female victim and defendants of a sex trafficking and homicide investigation (U.S. v. Salazar).
  • Acted on several occasions as the group supervisor in which I was responsible for day to day operations as well as the supervision of high profile investigations.
  • Provided evidential information for criminal complaints, arrest warrants and search warrants.
  • Provided testimony during grand juries, hearings and trials.
  • Provided guidance to new and less experienced investigators on policies and procedures and during investigations.
  • Presented and participated in discussion panels during outreach programs and conferences related to human trafficking.
  • Taught numerous criminal investigative courses at the international task force agent training program and presented case studies as a guest instructor for the human trafficking (basic.advanced) course at the Immigration and Customs Enforcement Academy.
U.S. Immigration And Customs Enforcement, Enforcement And Removal Operations - Supervisory Deportation Officer
City, STATE, 02/2008 - 04/2009

As a Supervisory Deportation Officer I was responsible for supervising Immigration Enforcement Agents, Deportation Officers and Detention and Removal Assistants whose duties consisted of legal research to support the decisions on the removal of criminal aliens from the United States.

  • Ensured that staff periodically visited local and municipal law enforcement holding and correctional facilities, courts, parole and probation offices, as well as state and federal prisons in order to identify violators of the Immigration and Nationality laws and United State Code.
  • Ensured that agents and officers were conducting interviews of criminal aliens, reviewed case files and documents in order to establish the alienage and removability of criminal aliens from the U.S.
  • Reviewed and signed charging documents such as Notices to Appear, Warrants of Arrest (Administrative) and bond determinations.
  • Supervised agents and officers in conducting complex administrative and criminal investigations, i.e. re-entry after deportation, surveillance of potential subjects, fugitive investigations, processing of arrests and the preparation of investigative reports.
  • Represented the agency at high level meetings, established professional liaisons with federal, state and local law enforcement agencies.
  • Planned and executed daily office operations in which I set and adjusted short term priorities.
  • Evaluated employee work performance and developmental training needs.
  • Provided guidance, advice, counseling and instruction to employees on both work and administrative matters.
  • Resolved employee complaints and issues and effected minor disciplinary measures.
  • Assigned the collateral duty as a Fact Finder for the Office of Professional Responsibility in order to conduct administrative inquiries and management referrals related to allegations of employee misconduct.

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Resume Overview

School Attended
  • U.S. Immigration and Customs Enforcement
  • Immigration and Customs Enforcement Academy
  • Federal Law Enforcement Training Center, Immigration and Customs Enforcement Academy
  • Federal Law Enforcement Training Center, Immigration and Customs Enforcement Academy
  • Suny/Orange County Community College
  • Federal Law Enforcement Training Center, Immigration and Customs Enforcement Academy
  • Federal Law Enforcement Training Center
  • Federal Law Enforcement Training Center
Job Titles Held:
  • Special Agent
  • Acting Group Supervisor-Special Investigations Unit
  • Special Agent-Human Smuggling and Trafficking Unit-1
  • Supervisory Deportation Officer
Degrees
  • Certificate of Attendance
  • Certificate
  • Certificate
  • Certificate
  • Associate of Applied Science
  • Certificate
  • Certificate
  • Certificate