special agent resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hardworking Special Agent with over 34 plus years of local and federal investigative experience. Extensive knowledge of relevant state and federal guidelines. Solid understanding of law enforcement practices. Safely and effectively uses surveillance and monitoring equipment such as cameras and recording devices. Experienced Investigator offering diverse background in fraud, illicit drugs and money laundering. Expert in reading people and uncovering evidence. Prepared to apply knowledge and skills to new position at your company.

  • Federal statutes
  • Federal criminal code expertise
  • Witness interrogations and interviews
  • Evidence recording
  • Undercover assignments
Work History
Special Agent, 10/2019 - Current
Union Pacific Railroad Company Colton, CA,
  • As a Special Agent with the Defense Contract Management Agent (DCMA) , Internal Audit & Inspector General Office (OIG), I was personally responsible for conducting investigations into complaints of Fraud, Waste, and Abuse.
  • As Special Agent I possessed the unique ability to take ownership of each DCMA employee, contractor and their employees I came into contact with while conducting my investigation. Always prioritizing both the agency and contractor's needs and provide resolution through relationship building.
  • I made sure that my ability to communicate effectively both verbally and in writing was keep when in contact with both internal and external personnel. I was required to regularly engage in interactive dialogue with DCMA personnel as well as DCMA customer base.
  • My past experience as both a Federal and local law enforcement office allowed me to effectively communicate with other local and Federal law enforcement agencies and regulators.
  • On many occasions I have had the opportunity to speak publicly to both employees and management regarding agency policies and procedurals while becoming a mentor to others.
  • I am a person who is considered by both my supervisors and co-workers as one who pays close attention to details and my analysis of evidence related to an investigation. As being unafraid to make decisions on behalf of both the agency and it's customer, if needed.
  • I am an independent thinker when it comes making judgement calls. While maintaining respect for the process and applying the applicable policy when seeking to bring resolution to a problem.
  • Was very fortunate to have had the opportunity to manage projects and tasks assigned to me in my years as an investigator.
  • I am very current with issues regarding fraud, waste, and abuse risk management practices. I am very familiar with various browsers, window navigation and instant messenger tools. Fluent in Windows Operating Systems and Microsoft tools. I have as an investigator pride myself in keeping up with the forever changes of Lexis Nexis database.
  • Over twenty years of experience in risk management.
  • Advanced knowledge in Federal, State and local risk management regulations.
  • Experience and advance understanding of local government operations.
  • Advance experience in use of Microsoft Office Suite
Law Enforcement Specialist, 01/2017 - 10/2019
Salt River Pima Maricopa Indian Community Scottsdale, AZ,
  • Federal Law Enforcement Specialist/Subject Matter Expert at FLETC was responsible for making sure first, some of legal and ethical issues involved in law enforcement training are addressed. Such as copyright infringement, cultural sensitivity, fraternization, laboratory, or P.E. "assistance," sexual harassment, and test question disclosure. This evolved through classroom discussion and team problem-solving exercises, devised means to prevent and/or resolve such ethical questions should occur.
  • Efficient in utilizing Instructional Systems Design (ISD) Model; Performance Objective Development; Testing and Assessment; Instructional Methodologies; Presentation Graphics; Lesson Plan Development; Introduction and Conclusion Labs; Evaluating Labs and Practical Exercises; and Classroom Management Issues.
  • Open to constructive criticism, with strong desire to implement and sustain feedback from superiors.
  • Customer oriented and willing to work hand in hand with partner agencies, understanding valued relationships by building trust and relating to customer/agency to ensure conversation progresses properly and on tract.
  • Always curious and seeking information pertaining to mission, services, and partner agencies.
  • Exhibit passion and persistence for what needs to be accomplished in classroom setting.
  • Willing to support critical duties and responsibilities in order to continue performance during exigent situations and operations.
  • Law Enforcement Specialist is Subject Matter Expert responsible for providing law enforcement training to over 80 Federal organizations. Personally responsible for providing training to some thirteen basic law enforcement training programs, ranging from 3 to 19 weeks.
  • Those organizations consisted of US Marshals, U.S. Secret Service Agents and Uniform Police, U.S. State Department, IRS, U.S. Treasury Department, U.S. Border and Protection, U.S. Border Patrol, U.S. Capital Police, NSA and FBI Uniform Police.
  • Planned and provided instructions on three Pharmacological Classifications of drugs and how these drugs affects the Brain and Central Nervous System. Like depressants, hallucinogens, and stimulants.
  • Provided instructions on primary narcotic drugs such as heroin, morphine, codeine and methadone and their affects
  • Provided instructions on non-narcotic drugs such as Barbiturates, Tranquilizers, and Alcohol and their affects.
  • Provided instructions on Stimulants such as Cocaine, Amphetamines and Methamphetamine and affects on human body.
  • Provided instructions on Hallucinogens such as Marijuana, Peyote, Psilocybin and Psilocin Mushrooms, Lysergic Acid (LSD) and Phencyclidine (PCP) and their effects.
  • Provided instructions on Control Substance Identification of abused substances, such as texture, color, and smell. To identify pharmaceutical drugs wit use of Drug Identification Bible.
Criminal Investigator, 03/1996 - 09/2016
Drug Enforcement Administration City, STATE,
  • Confidential Source Coordinator for Atlanta Field Division which covered three states, twenty-five satellite offices and over three hundred Federal agents and task force officers.
  • Prepared case hundreds of reports from allegations, interview transcripts of interviews and physical evidence.
  • Collected information pertaining to hundreds of criminal proceedings and performed investigations to resolve cases.
  • Collaborated with numerous federal agencies, including FBI, DEA, ATF and IRS.
  • Substantiated validity and admissibility of thousand pieces of evidence and preserved data integrity for court hearings.
  • Developed system to support wire intercept applications through collection, integration and management of data.
  • Identified labels and stored thousand pieces of evidence properly to verify that it was safe and secure.
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with hundreds of investigations.
  • Investigated numerous violations of Federal drug laws and violent crimes each year, including homicide and robbery.
  • Organized and executed hundreds of undercover surveillance operations using electronic recording equipment.
  • Researched hundreds of criminal cases and led investigations to determine appropriate course of proceedings.
  • Developed presentation and training materials to educate colleagues and community regularly about local drug gang activity.
  • Ability to communicate clearly in person and writing.
  • Ability to coordinate and meet multiple deadlines while working with and/or directing team members on all levels.
  • Experience with working with elected officials in all fifty states.
  • Experience with working with public-private sector.
Bachelor of Science: Criminal Justice, Expected in 07/1983
Bethune - Cookman University - Daytona Beach, FL
Status -

Received the Drug Enforcement Administrators Award for Outstanding Performance.

Graduated from the FBI/DEA Training Academy

Assigned as the Atlanta Field Division CSC for 3 yrs.


Member of Kappa Alpha Psi Fraternity, Inc.


Certified Federal Law Enforcement Training Center (FLETC) Instructor.

Graduate of the Department of Defense Joint Inspector General Course.

Certified FINCEN Investigator

Certified Financial Crimes and Money Laundering Investigation

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Resume Overview

School Attended

  • Bethune - Cookman University

Job Titles Held:

  • Special Agent
  • Law Enforcement Specialist
  • Criminal Investigator


  • Bachelor of Science

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