sorter resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Skills
Interior and exterior patrol
Criminal law knowledge
CCTV surveillance
Investigative skills
Observant
Payment processing
Cash register operation
Customer greeting
Cash management
Computer literate
Data entry
Call center experience
Customer service
Pallet jacks
Working independently
Experience
Sorter, 06/2019 - Current Canada Goose – Boston, MA,
Operated standard warehouse equipment to load, unload and transfer products, taking extra precaution when moving fragile materials.
Contributed to operational efficiency by maintaining cleanliness of conveyor and areas surrounding sorting line.
Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.
Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
Opened bags and cartons received in warehouse, sorted contents according to product type and number and confirmed quality of products received.
Sorted incoming shipments and separated packages by size, type and destination within warehouse.
Operated pallet jacks, forklifts and hand trucks to move products within warehouse and to and from shipping areas.
Warehouse Picker, 02/2012 - 08/2017 Rite Aid – Eugene, OR,
Recognized and reported defective material and equipment.
Assembled and prepared cartons, crates and containers to protect materials during shipment.
Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
Efficiently packaged chips, maintaining consistency to meet fulfillment deadlines.
Used paper logs to keep detailed records of progress and used records to analyze and identify areas for improvement, resulting in having better working environment.
Examined chips, bags, and equipment closely and frequently to catch issues quickly and increase equipment lifetime.
Accomplished production goals by working with speed and accuracy.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Inventoried items with daily cycle counts and monthly audits, investigating discrepancies to keep data accurate.
Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
Inspected and moved products to designated areas in warehouse.
Affixed accurate labels to customer packages to prevent unnecessary delays.
Loaded perishable and non-perishable items into trucks according to planned delivery schedules.
Scanned container labels to verify contents and determine target destination using RF scanners.
Counted and stocked merchandise as specified by inventory control log.
Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
Safely operated all necessary equipment in work area such as pallate jack and air pressured machines.
Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported to final storage locations.
Stacked, organized and palletized packages for efficient storage and movement.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Monitored newly hired employees on warehouse safety procedures and demonstrated proper operation of ergonomics to avoid mishaps or injuries.
Mentored and coached new employees by offering insight into successful task prioritization.
Explained goals and expectations required of trainees at beginning of 1st starting shift.
Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
Cuutomer Service Repersentative, 09/2008 - 12/2009 Sage Dining – San Marcos, TX,
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Prepared, completed and processed customer account forms and database changes.
Evaluated customer account information to assess current issues and determine potential solutions.
Documented conversations with customers to track requests, problems and solutions.
Consulted with customers regarding a triggered alarm needs, addressing emergency concerns.
Dispatched emergency reponders to locations for issues that are in alarm for the needs of the company and or customers.
Cashier, 09/2004 - 07/2008 Kmart/Sears Essentails – City, STATE, Essentialsed building entrances.
Education and Training
Associate of Applied Science: Associates of General Studies- Criminal Justice, Expected in 05/2019 - Community College of Aurora - Aurora, CO GPA: Status -
Major in Criminal Justice
High School Diploma: , Expected in 05/2004 - Aurora Central High School - Aurora, CO GPA: Status -
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