software quality assurance manager resume example

Client: BMO Harris Bank,Team Size: 20

Chicago,IL Duration : June 2022 - current

• Manage and lead strong cross functional QA team of 20 members in manual/Automation streams, spearheaded all QA tasks within Bank of the west(BOTW)-BMO migration project, Successfully coordinated End-to-End testing with 14+ Upstream/downstream apps,systems.
• Develop innovative test strategies/test plans using Risk based testing approach to reduce testing redundancy and risks leading to 45% efficiency gain .
• Built effective test automation strategies for continues testing and collaborated with CI/CD pipelines, Optimizing regression and reduced current test suite run time by 20% and gained extra 25% ROI savings.
• Developed QA procedures,established QA methodologies in accordance with development and product releases,reducing training time 33% and increasing work efficiency by 65%.

Client: PMI(Project Management institute),Team Size : 20

Philadelphia,PA Duration : May 2019 - May 2022

• Built and grown effective QA team (20 resources) from ground up ,Increased the productivity of QA team by 60% through Test automation,enhanced review & audit process and best practices.
• Played a key role in the establishment of TCOE(Testing center for excellence) and defined QA policies, enhanced quality process and reduced cost of poor quality by 65% with improved test coverage.
• Reviewed Backlogs,Performed root cause analysis, effective defect tracking and reduced production defects by 70%.
• Performed,Coordinated all types of testing (functional,Non-functional) and providing inputs for go/no-go decision on release readiness,reviews and reporting status to stakeholders.

Client: Fresenius Medical Care ,Team Size: 15

Lexington,MA Duration : Mar 2018 - April 2019

• Managed QA team of 15 at multiple locations(Onshore/Offshore) in different SDLCs(Agile,Waterfall),Controlled product quality levels to ensure compliance with the expectations of 10 different clients.
• Performed cost effective analysis and Provided technical guidance to determine QA tools for Test Management,Defect tracking and Test automation and increased testing efficiency by 40%.