Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated Software Quality Assurance (QA) Engineer with over 10 years of working experience. High level of attention to detail with strong analytical and troubleshooting capabilities. Proficient understanding of full software development lifecycle. Can work in either team setting or individual setting. Self-motivated and driven.

  • Highly organized and strong attention to detail.
  • Capable of providing input and potential solutions to identified issues.
  • Ability to communicate and collaborate with other team members.
  • Ability to work in fast paced, deadline-oriented environment.
  • Ability to work with minimal supervision and quick to pick up new skills.
  • Strong communication skills.
  • Proficient understanding of software test methodologies/procedures and overall product development lifecycle.
  • Working knowledge of Rational CQ and JIRA Issue Management tool.
  • Working knowledge of qTest test case management tool.
  • Working knowledge of Linux/Unix.
  • Working knowledge of SQL (Microsoft SQL Server).
  • Working knowledge of XML.
  • General proficiency in Microsoft Office desktop applications, especially Word and Excel.
Software QA Engineer, 08/2007 - Current
Ssi Schaefer Systems International North America Pataskala, OH,
  • Work with Waterfall methodology to accomplish project milestones and meet demanding timelines.
  • Evaluate and provide input to Project Requirements Documents.
  • Lead software defect meetings and Test Milestone hand-off meetings with Development
  • Develop test plans and test scripts for new and existing game themes and operating systems.
  • Execute automated and manual testing on new and existing products.
  • Test functionality, integration, UI, regression and compliance of each product against requirements specifications to maintain high overall product quality and high customer satisfaction.
  • Conduct load tests to determine server operating parameters.
  • Document, triage and manage defects in Jira and/or Relational CQ and work with developers to facilitate timely resolutions before the gaming product is released.
  • Participate and provide input during root cause analysis phase.
  • Work with off-site teams to complete timely tests and facilitate smooth product releases.
  • Track software bugs and detail all information regarding findings and resolution techniques in documentation for Software QA Engineering Manager.
  • Configure test environment and control its integrity during testing cycles.
  • Provide general status and information about specific project risks to Software Development Managers and Software QA Engineering Manager.
  • Create Test Summary Report upon test completion.
  • Trained new hired Software QA Engineers on Lottery Online Gaming System and mentored them on assigned projects.
Computer Operations Supervisor, 02/1996 - 11/2006
Fiserv, Inc. King Of Prussia, PA,
  • Supervised lottery computer operators to ensure smooth and continuous lottery operation.
  • Involved in system migration from GTECH's Online Gaming System to Scientific Games' Online Gaming System.
Computer Programmer, 08/1991 - 12/1995
Gothong Lines, Inc City, STATE,
  • Developed and/or maintained computer applications to support company's operation in areas of Freight, Passage, HR and Finance.
B.S.: Computer Science, Expected in
University Of San Jose-Recoletos - Cebu,

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