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Software Engineer Resume Example

Resume Score: 80%

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SOFTWARE ENGINEER
Skills
  • Programming with C#, ASP
  • MS SQL, NoSQL
  • HTML, CSS, JavaScript
  • PowerShell, Basic Python
  • Agile
  • Database programming
  • API design knowledge
  • Azure Cloud Technologies (general knowledge)
Professional Summary

Software developer worked on mostly Microsoft contracts and delivered on C# applications and services. Proficient in C#, SQL, and client-side technologies.

Work History
Software Engineer, 05/2019 to Current
Microsoft - Redmond, WA

Contracted through HCL, contributing to Microsoft's Azure physical networking team, specifically worked on NetAssist service. NetAssist service automatically troubleshoots and mitigates unhealthy network devices. NetAssist automatically picks up incidents via APIs based on matching data filters and then mitigates them. NetAssist service is also live at all times.

Highlights:

  • With network engineers' help, developed automatic troubleshooting and mitigation for spine and leaf routers that were reported to be unhealthy after device upgrade.
  • Developed another auto-mitigation workflow for TOR switches and leaf routers that were reported to be dead. (fully shutdown, or inaccessible via certain links.)
  • Previously mentioned highlights of programmed workflows have automatically mitigated over 70 incidents with unhealthy routers and switches in data centers, and are still mitigating more.
  • Collaborated with Microsoft's FTE team to design and develop NetAssist's business impact framework. Each time NetAssist service calls functions for triage or mitigation, those functions and specific data parameters gets logged. This keeps track of how much time/effort automation is saving, based on what devices, data centers, and causing issues.
  • Previously mentioned business impact framework has logged thousands of automation calls and their data. Dashboards based on this data are currently being developed.
  • Wrote C# algorithms during developing auto-mitigation workflows to parse SSH commands' results when communicating with network devices.
  • Performed on-call duties by monitoring dashboards, and taking action on different reports that come up. For example, unhealthy amounts of errors, drops in connections with data clusters, unable to call certain APIs due to outages, and more.
  • Helped demonstrate and document contributing auto-mitigation workflows to NetAssist service through recorded meetings.
  • Updated service configuration files during data migration process to point to new data clusters.
  • Ensured incidents were marked as noise vs non-noise during resolution by identifying whether mitigation actions were taken or not.
Developer, 05/2018 to 05/2019
Digital Intelligence Systems - Redmond, WA

Worked full time at Digital Intelligence Systems, and contributed by automating deploying client (Microsoft) marketing experiences to computers. To manually image computers and deploy all necessary content to each computer takes time and manual effort. This software automatically deploys marketing experiences and content to devices based on these devices' purposes. Built client marketing content packages based on client's needs. For example, added necessary documents, applications, layouts, accounts, and more based on industry.

Some of Microsoft's targeted industries developed software and hardware marketing for:

  • Government, education, healthcare, and commercial.

Devices were warehoused in office and imaged by technicians then shipped out to locations chosen by client. Shipped hundreds of devices each month.

Junior Software Developer, 03/2017 to 05/2018
Xtreme Consulting Group Inc. - Redmond, United States

Led by a senior developer, working on a Microsoft contract, our focus was to automate deploying marketing experiences to devices and ship them out to client's chosen locations. Goal was to market both Microsoft's software and hardware that targeted different industries. Contributed by:

  • Working with clients to identify and gather the necessary content that needs to be deployed to devices based on their industry, such as, government, healthcare, education, and commercial.
  • Creating unit tests to ensure the application's content deployment functions worked properly.
  • Coding PowerShell scripts for side-loading apps and other necessary functions for content deployment to devices.
  • Managing and updating XML packages. Each XML file was a marketing experience that listed data objects of what content should be deployed.
  • Managing and updating a SQL database to ensure all latest demo accounts are added and filtered based on marketing experience and industry properly
  • Managing and updating an Azure blob storage to ensure all files and content are deployed properly.
    This company was then bought/acquired by Digital Intelligence Systems.
Programming Tutor, 09/2016 to 06/2017
Bellevue College - Bellevue, WA

Tutored students in programming, business intelligence, and database theory. Instructed small groups of students in key subject concepts. Supported students by identifying students' concerns and addressing them.

Education
Associate of Applied Science: : Software Development, 2018Bellevue College - Bellevue, WA

Coursework:

  • BUSIT 103 SQL FUNDAMENTALS
  • DBA 130 DATABASE THEORY
  • ENGL& 235 TECHNICAL WRITING
  • IT 103 NETWORKING BASICS
  • PROG 109 INTRO TO WEB DEVELOPMENT
  • PROG 110 INTRO TO PROGRAMMING
  • PROG 120 OBJECT ORIENT PROGRAM
  • PROG 123 SERVER SIDE WEB DEVELOPM
  • PROG 140 SQL & RELATION DB PROG
  • PROG 160 SYSTEMS ANALYS & DESIGN
  • PROG 209 CLIENTSIDE WEB PROGRAM
    PROG 210 ENTERPRISE DEVELOP II
  • PROG 219 CLIENTSIDE WEB PROGRM
  • PROG 260 ADV TOPICS OBJ ORIENT PR
Bachelor of Science: : Application Development, Expected in 2021Bellevue College - WA

Current student in the Applications Development Bachelor's Degree program at Bellevue college.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Microsoft
  • Digital Intelligence Systems
  • Xtreme Consulting Group Inc.
  • Bellevue College

School Attended

  • Bellevue College

Job Titles Held:

  • Software Engineer
  • Developer
  • Junior Software Developer
  • Programming Tutor

Degrees

  • Associate of Applied Science : : Software Development , 2018
    Bachelor of Science : : Application Development , Expected in 2021

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