Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

A pragmatic social worker with a genuine desire to serve others. Well-versed at liaising with clients to foster access to community resources, treatment, and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with an unfailing work ethic and passion for helping others.


    ● Ability to identify problems, determine accuracy and relevance of information, use sound judgment to generate and evaluate alternatives and make recommendations.

    ● Empathetic, strong communicator, detail-oriented, and attentive listener.

    ● Proficient in Spanish

    ● Excellent interpersonal skills

    ● Detailed and client record-keeping.

    ● Case Management

    ● Strong interviewing skills that involve precise writing and critical thinking for best outcomes.

    ● Calm and patient with a professional demeanor.

    ● Excellent relationship-building skills and comfortable with diverse populations.

    ● Referrals and Networking

    ● Flexible & Adaptable

    ● Research Expertise

    ● Multitasking abilities

    ● Ability to display high standards of ethical conduct.

Work History
01/2021 to Current
Social Work Student Intern COVID-19 Crisis Initiative Program City, STATE,
  • Maintained regular contact with 50+ UTA students virtually and via phone to offer assistance with COVID-19 related issues by providing essential case management, referrals, university and community resources, and support with online courses and isolation.
  • Attended over 408 hours of meetings, conferences, and training courses to advance professional knowledge of social work.
  • Assessed client's most urgent needs, appraised the situation and listened to their concerns.
  • Leveraged practice management software to complete weekly progress notes, update quarterly treatment plans and maintain client records.
  • Exercised best practices when working with clients by disposing of personal biases and remain open and empathetic when designing client service plans.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Prepared a variety of different written communications, reports, and documents to ensure smooth operations.
  • Offered friendly and efficient service to all customers, handling challenging situations with ease.
  • Maintained client confidentiality and collected informed consents.
  • Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
01/2020 to 08/2020
Social Work Student Intern Helen's Project City, STATE,
  • Assisted clients in accessing services and benefits by providing education and information about community resources to help them acquire needed aid successfully.
  • Partnered with social services, referral sources, and other treatment professionals to develop and implement individualized care plans.
  • Performed intake assessment on clients within 24 hours of admission.
  • Visited individuals in homes and attended group meetings to provide information on agency services, requirements, and procedures.
  • Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
  • Secured housing, medical care, and employment for clients by collaborating with various community agencies.
  • Actively listened to clients, addressed concerns quickly, and escalated major issues to supervisor.
Expected in 08/2021
Master of Arts: Social Work
The University of Texas At Arlington - Arlington, TX
Expected in 08/2003
Bachelor of Arts: Liberal Studies
California State University San Marcos - San Marcos, CA
Expected in 08/2003
Minor in Spanish:
California State University San Marcos - San Marcos, CA

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Resume Overview

School Attended

  • The University of Texas At Arlington
  • California State University San Marcos
  • California State University San Marcos

Job Titles Held:

  • Social Work Student Intern
  • Social Work Student Intern


  • Master of Arts
  • Bachelor of Arts
  • Minor in Spanish

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