(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Protective Services professional who work with cases involving both children and adults. Exhibits sound judgment in difficult and high stress situations.


  • Organized
  • Strong interpersonal skills
  • Culturally-sensitive
  • Case management
  • Fast learner
  • Computer literate
  • Cooperative
  • Compassionate
  • Reliable
  • Compassionate
  • Positive and Optimistic
  • Highly Observant
  • Ability to multi-task simultaneously

  • Highly observant
  • Goal-oriented
  • Team player
Springfield College Springfield, MA Expected in 2006 Bachelor of Science : Human Service/Criminal Justice - GPA :
  • Recipient of Deans List
  • Criminal Justice coursework
  • Sociology coursework
Work History
Community Care, Inc. - Social Work Case Aide
Madison, WI, 04/2002 - Current
  • Testified under oath to help court make custody decisions.
  • Transporting children /and or clients; supervise family visitation sessions; observing interactions; take notes regarding interactions of the family.
  • Preparing reports regarding client contacts.
  • Accompanies social worker on emergency and other field visits.
  • Supervising children in regional office during emergency procedures.
  • Obtaining medical, social, and other records that are needed for the case record.
  • Assisting client with completing forms, applications, etc.
  • Places child back home with family once they are reunified through the court.
  • Travels out of state with or without social worker for family visits or placements.
  • Refers clients to resources within the community.
Seven Hills Foundation - Case Manager
Fairhaven, MA, 03/2000 - 04/2002
  • Provided sensitive effective case management services to vulnerable families that were part of a welfare to work program.
  • Referred clients to community resources, service providers, employers, and vendors.
  • Carried a case load of 114 clients.
  • Conducted orientations and intake.
  • Administered assessments, aptitude test, and developed employment plans.  Also responsible for inputting money in EMS database for client's transportation.
  • Entered reports daily on CMIS computer database system.
  • Drafted monthly summary to review each client's level of participation.
  • Consulted with clients when developing long term treatment plan goals and objectives.
  • Educated clients as well as their families about client rights and responsibilities.
  • Followed up with program participants after program completion to track progress.
St Mary's Hospital - Family Support Worker
City, STATE, 01/1997 - 03/2000
  • Interviewed, evaluated clients, including conducting safety and risk assessments.
  • Referred clients to social services agencies.
  • Maintained regular contact with clients, including visiting clients' homes.
  • Assessed clients for abuse and neglect and compiled documentation for court reports.
  • Wrote reports and case summaries and compiled work records, including required statistics.
  • Collaborated with court, law enforcement and community providers.
  • Testified under oath to help the court make custody decisions.
  • Consulted with clients when developing long term treatment plan goals and objectives.
  • Notified supervisor in cases involving potential domestic abuse and other family problems affecting clients' development.
  • Met with first time parents weekly in their homes, who were deemed at risk, to promote continuity of care for their children.
  • Observed and documented interactions between parent and their child in their home setting. Assisted clients with identifying problem areas.
  • Introduced weekly curriculum on the milestones of their child's development.
  • Tracked child's immunization records and well child visits.
  • Referred clients to resources in the community i.e. WIC, DSS, food banks, housing, domestic violence shelters, energy assistance, and diaper banks.
  • Planned and hosted community service activities.

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School Attended

  • Springfield College

Job Titles Held:

  • Social Work Case Aide
  • Case Manager
  • Family Support Worker


  • Bachelor of Science

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