Protective Services professional who work with cases involving both children and adults. Exhibits sound judgment in difficult and high stress situations.
Skills
Organized
Strong interpersonal skills
Culturally-sensitive
Case management
Fast learner
Computer literate
Cooperative
Compassionate
Reliable
Compassionate
Positive and Optimistic
Highly Observant
Ability to multi-task simultaneously
Highly observant
Goal-oriented
Team player
Education
Springfield CollegeSpringfield, MAExpected in 2006 ā āBachelor of Science:Human Service/Criminal Justice - GPA:
Recipient of Deans List
Criminal Justice coursework
Sociology coursework
Work History
Community Care, Inc. - Social Work Case Aide Madison, WI, 04/2002 - Current
Testified under oath to help court make custody decisions.
Transporting children /and or clients; supervise family visitation sessions; observing interactions; take notes regarding interactions of the family.
Preparing reports regarding client contacts.
Accompanies social worker on emergency and other field visits.
Supervising children in regional office during emergency procedures.
Obtaining medical, social, and other records that are needed for the case record.
Assisting client with completing forms, applications, etc.
Places child back home with family once they are reunified through the court.
Travels out of state with or without social worker for family visits or placements.
Refers clients to resources within the community.
Seven Hills Foundation - Case Manager Fairhaven, MA, 03/2000 - 04/2002
Provided sensitive effective case management services to vulnerable families that were part of a welfare to work program.
Referred clients to community resources, service providers, employers, and vendors.
Carried a case load of 114 clients.
Conducted orientations and intake.
Administered assessments, aptitude test, and developed employment plans. Also responsible for inputting money in EMS database for client's transportation.
Entered reports daily on CMIS computer database system.
Drafted monthly summary to review each client's level of participation.
Consulted with clients when developing long term treatment plan goals and objectives.
Educated clients as well as their families about client rights and responsibilities.
Followed up with program participants after program completion to track progress.
St Mary's Hospital - Family Support Worker City, STATE, 01/1997 - 03/2000
Interviewed, evaluated clients, including conducting safety and risk assessments.
Referred clients to social services agencies.
Maintained regular contact with clients, including visiting clients' homes.
Assessed clients for abuse and neglect and compiled documentation for court reports.
Wrote reports and case summaries and compiled work records, including required statistics.
Collaborated with court, law enforcement and community providers.
Testified under oath to help the court make custody decisions.
Consulted with clients when developing long term treatment plan goals and objectives.
Notified supervisor in cases involving potential domestic abuse and other family problems affecting clients' development.
Met with first time parents weekly in their homes, who were deemed at risk, to promote continuity of care for their children.
Observed and documented interactions between parent and their child in their home setting. Assisted clients with identifying problem areas.
Introduced weekly curriculum on the milestones of their child's development.
Tracked child's immunization records and well child visits.
Referred clients to resources in the community i.e. WIC, DSS, food banks, housing, domestic violence shelters, energy assistance, and diaper banks.
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