Dedicated and focused Social Services Associate who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Organized files, developed spreadsheets, faxed reports and scanned documents. Supervised visits between children and parents at various sites by ensuring children have age-appropriate opportunities for interaction with their parents and by maintaining safety of all participants; Documented activities and recorded information; Established linkages with community providers for provision of all necessary services; Maintained utmost confidentiality of all clients' information and records in accordance with federal and state requirements;
Support the regional management team, eligibility technicians and regional licensing workers with administrative functions. Generated and processed foster home licenses, logged and entered Medicaid applications. Coordinated meetings and trainings for team of 25 -50 employees and community partners.
Communicated with vendors, answered customer complaints and questions, processed accounts payable and accounts receivable, scheduled appointments, designed forms, and performed all general office duties.
Monitored the daily activities of 10 - 20 customer support personnel. Resolved customer questions, issues and complaints. Effectively communicated with team members to maintain clearly defined expectations. Monitored inventory, ordered product, stocked shelves and set up displays to improve sales and accessibility.
Processed legal documents; maintained inventory to sell; prepared daily, weekly, and monthly reports; developed spreadsheets to monitor and analyze cost of marketing and monthly sales; prepared time cards; coded invoices; purchased office supplies; set up and maintained an efficient filing system; delegated projects; provided customer support; acted as primary interface between customers and all functional areas of the company.
Responsible for the operation of the restaurant; customer and employee relations; management of 10-12 employees; generated weekly schedules; interviewed and hired personnel; evaluated and disciplined employees; trained new hires; completed payroll; purchased inventory; processed food and paper cost.
Supported research and development projects for the United States Air Force. Primary duties included the analysis and interpretation of contractor data, using a PC-based and VAX based computer scheduling program.
[Name] Academic Achievement Award
[Name] Academic Achievement Award
Member of [Club Name] Club
Inventory, Office Manager, Employee Relations, New Hires, Payroll, Accounts Payable, Accounts Receivable, Credit, General Office, General Office Duties, Database, Logging, Medicaid, Office Assistant, Customer Service, Receptionist, Retail Sales, Customer Support, Filing, Invoices, Legal Documents, Marketing, Monthly Sales, Office Supplies, Sales, Administrative Tasks, Associate, Social Services, Scheduling, Vax, Answering, Clerical, Clients, Copying, Documentation, Eis, Excel, Faxing, General Clerical, Microsoft Sharepoint, Multi-line, Multi-line Phone, Multi-line Phone System, Outlook, Payments, Phone System, Powerpoint, Publisher, Quicken, Scanner, Scanning, Sharepoint, Telephone, Testing, Visio, Word
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