Social Media Director, Marketing Director Resume Example
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SOCIAL MEDIA DIRECTOR, MARKETING DIRECTOR
Summary
Imaginative and forward-thinking, ready to apply expertise focused on advancing market share of products. Expert forecaster, project manager and planner with proven Fashion knowledge and excellent communication skills. Well-versed in monitoring and capitalizing on market trends.
Skills
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Experience
Social Media Director, Marketing Director |Famous Dave's Of America, Inc. - Toledo , OH|01/2019 - 12/2019
- Managed social media campaigns and accounts for diverse range of clientele.
- Evaluated and enhanced content of online pages, blog posts and social media platforms.
- Recommended product changes to enhance customer interest and maximize sales.
- Directed ongoing market research for use with future marketing plans.
- Updated web pages and social media profiles with engaging and current content.
- Built and maintained good working relationships with blog writers and social media influencers to promote content.
- Drafted and proofread marketing, advertising and website copy.
- Worked with customers to devise project scopes and managed ongoing milestones.
- Collaborated with artists, photographers and production team members to put together high-quality content.
- Applied market knowledge and customer insight analysis to drive sales through targeted promotions.
Assistant Manager|Jo-Ann Fabrics - Clinton , UT|12/2016 - 06/2019
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Planned and prepared workflow schedules, delegating tasks for teams.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Retail Sales Associate|Shipwreck Ltd. - City , STATE|01/2015 - 12/2015
- Bagged, wrapped and packaged purchases according to customer needs.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Generated brand awareness and positive product impressions to increase sales.
- Processed payments and maintained accurate drawers to meet financial targets.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided every customer with professional and polite support for sales and service needs.
- Worked with off-site locations to find desired items for customers.
- Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
- Completed all assigned training to stay updated on important policies and procedures.
- Promoted brand through event marketing, demonstrations and sales.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Proactively engaged shoppers, providing assistance and information on merchandise and product features.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Managed cash register operations using POS system including processing sales and returns.
- Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Assisted in ringing up sales at registers and bagging merchandise.
- Answered questions about current promotions and resolved issues according to store policies.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed all company policies, rules and procedures to promote company goals and ensure safety.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Helped customers by answering questions and locating merchandise.
- Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Education and Training
Gulf Coast State College|City, StateSome College (No Degree)
LIM College|City, StateSome College (No Degree)
Art Institute of Tampa||City|Expected in 2021Bachelor of Arts: Fashion Marketing And Management
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Resume Overview
School Attended
- Gulf Coast State College
- LIM College
- Art Institute of Tampa
Job Titles Held:
- Social Media Director, Marketing Director
- Assistant Manager
- Retail Sales Associate
Degrees
- Some College (No Degree)
Some College (No Degree)
Bachelor of Arts : Fashion Marketing And Management
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