As a Social Insurance Specialist, I am responsible for administering the programs and services offered by the Social Security Administration. My customer is the American public. As a result of the diversity of my customer base, I have mastered the skills necessary to communicate effectively regardless of the customer's education level, nationality, or disability. Daily, I interview customers to determine what benefits they are eligible for including retirement, survivors, and disability insurance. I process and adjudicate claims, interpret Social Security policy, explain eligibility requirements, conduct Continuing Disability Reviews, and manage many other post entitlement actions. In addition to these primary duties, I have provided training to my peers on policy matters, and I have organized and facilitated many office events.
I operated the SONAR Suite onboard a guided missile destroyer. Additionally, I was responsible for the inventory, distribution, and updates to classified and unclassified media. I managed the requisition of hazardous materials and provided safety training regularly to personnel. I received an honorable discharge.
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