Character: I believe that it is that the things that define who we are become clear in all we do.
My integrity, beliefs, and moral standing guide my decisions and actions.
I believe in a strong work ethic and strive to pursue excellence in everything I do whether big or small.
My experience in working with a vast variety of people in different circumstances has shown me the importance of listening and learning with patience.
People see me as an encourager, always positive in any situation. I am always up to a challenge and look for every opportunity to improve a situation to make it better and more efficient.
Develop and implement a comprehensive activities program to help meet the spiritual,
intellectual, physical, social needs of the residents.
Utilize community resources to schedule various activities ,including special events.
Create monthly activities calendar that reflects the varied interests of the residents.
Coordinate all special events including holidays,
conduct all activities as needed. Maintain a department budget and expenses.
Arrange transportation for regular and special outings/drive residents as needed. Work
accordingly with assisted/memory care activity directors.
Created Davidson College "Much Ado" catering group name and logo.
Work directly with the dining service director and clients to ensure all catering menu proposals
are presented to the client accurately and effectively.
Establish themes with clients in planning, coordinating, and overseeing all catering events.
Place a courtesy call to the client after the event to verify the satisfaction of the event.
Review policies and procedures and implement changes to improve communication for
Provide ongoing training, coaching, guidance, and direction to staff members.
Coordinate and host interviews for open positions, meet with the director of the department for final
hiring approval. My employment began as a part-time continued into more responsibilities and then a manager position.
Proven ability to build strong professional trusting relationships with nurse recruiters and nurse managers.
Excellent telephone skills, combined with strong "listening skills."
Contact the hospital's hiring manager for a list of needs to be filled by a travel nurse.
Screen healthcare professionals to determine qualifications, competency, skill level and
Authenticate background check and verify valid state license. Meet with nurse recruiters to
inform them of necessary state requirements before traveling to the assignment. Schedule phone interviews between the hiring manager and potential employee.
Review contract for accuracy, fax to the employee for review, and signature of commitment.
Contact nurse manager during assignment regarding the performance of travel nurse. Report and resolve any concerns with the hospital or nurse.
AT&T Fraud Protection Call Center
Intercept operator for International and United States callers. Verify critical information from the caller in determining fraudulent use of AT&T calling card. Redirect for other billing options if the customer is unable to verify critical information. Flag and note accounts of suspicious usage to be directed to the supervisor for further investigation. Began working at AT&T as a Long-distance operator and Relay Operator for the speech and hearing impaired. Worked for AT&T 12 years until they were outsourced.
North Carolina NCAL Hero Award 2019
This award is to acknowledge front line professionals who have demonstrated outstanding achievements in the health care profession.
The award recognizes programs that bring together residents, families, staff, volunteers, and the community to celebrate residents and the services provided.
First Aid/CPR/AED Instructor -Conducted by the American Red Cross Certificate ID- 16WDZ5
North Carolina Certified CNA - License Number 448384
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