sober living house manager resume example with 2+ years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
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Work History
Sober Living House Manager, 03/2020 - 01/2021
Cardon & Associates – Bloomington, IN
Cardon & Associates – Bloomington, IN
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Maintained positive living environment through Constant oversight and house rule adherence that proved beneficial to both visitors and residents.
- Managed all intake and discharge paperwork and procedures for residents.
- Developed monthly schedules and assignments for volunteer staff.
- Referred families to shelters, legal resources and educational programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Assisted residents with daily hygiene and living tasks, including Maintaining house chores and Accountability.
Substance Abuse Counselor, 10/2018 - 01/2021
Apis Management Services – Willingboro, NJ
Apis Management Services – Willingboro, NJ
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Developed individual treatment goals based on history and diagnosis.
- Facilitated group and individual therapy in outpatient setting.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Led projects and analyzed data to identify opportunities for improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Intake Coordinator, 10/2018 - 07/2020
Advocates – Rockport, MA
Advocates – Rockport, MA
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed and filed financial documentation for accounting purposes.
- Enhanced office productivity by handling high volume of callers per day.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Entered referrals into appropriate system based on type of referral obtained.
- Completed intake assessment forms and filed clients' charts.
- Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
- Interacted with insurance providers to obtain necessary documents to complete registration.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments and referral information.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Worked closely with outside county workers to facilitate client needs and placement.
Education
Substance Abuse Counselor Certificate : Alcohol Abuse Counseling, Expected in 04/2021
Intercoast Colleges - Anaheim, CA
Intercoast Colleges - Anaheim, CA
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Resume Overview
School Attended
- Intercoast Colleges
Job Titles Held:
- Sober Living House Manager
- Substance Abuse Counselor
- Intake Coordinator
Degrees
- Substance Abuse Counselor Certificate
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