Experienced professional with 17 years in banking and diverse career background of retail banking and credit.
Excellent interpersonal, analytical, and organizational skills
Excels at interfacing with others at all levels to ensure organizational goals are attained
Effective leader with the skills necessary to direct, train, and motivate staff to its fullest potential
Accomplishments
2010 eWomen Network Emerging Leader Finalist
2011 Mark Winner for top Branch Manager for exceeding loans, deposit, and Treasury Management goals
2013 Chosen to complete Officer Candidate Program by executive management
Experience
12/2014 to Current
Small Business Portfolio ManagerNational Bank of Arizona － Phoenix, AZCentralize monitoring of a loan portfolio for credit quality and performance. Conducts reviews of existing customer lines of credit and maturing loans for renewal determination. Administers and services SBA loans for the life of the loans. Identifies sales opportunities within existing portfolio and recommends appropriate products and services to bank customers.
03/2014 to 12/2014
Commercial Portfolio ManagerNational Bank of Arizona － Glendale, AZAssist business owners with financing needs – equipment, commercial real estate, working capital, etc. Help clients optimize their cash flow through Treasury Management products. Customer service oriented providing consistent follow up contact to clients.
08/2007 to 01/2013
Branch Manager National Bank of Arizona － Buckeye, AZ
Acquired, retained, and expanded new and existing customer relationships by providing a positive account experience.
Strong knowledge of sales process including profiling, follow up, consulting, and networking.
Developed and coached a strong sales staff with proven experience in cross sales
Education
2011
MBA: AccountingGrand Canyon University － Phoenix, AZ
2005
Bachelor of Science: Global Business Arizona State University － Tempe, AZMinor in Spanish
Community Service
2014-Current Generations Family Church
- Youth Leader from 6th -12th grade
2010-2012 Neighborhood Housing Services of Southwestern Maricopa County- Board Treasurer from 2011-2012
- Received Board Training from Neighborworks
2009-2010 Southwest Valley Literacy Association
- Volunteered weekly as a tutor teaching English to adults
