Goal-oriented Small Business Owner with superior understanding of [Type] companies and [Type] markets. Proven history of making profitable business choices and maximizing revenues through streamlining business processes. Expert in [Type] management with training in [Area of expertise].
Energetic Small Business Owner with excellent business acumen, creativity and leadership skills. Offering [Number] years of experience in developing marketing strategies, identifying business opportunities and generating sales in [Type] industry. Proficient in [Software] and [Software].
Self-assured individual offering more than [Number] years of experience as Business Owner. Well-versed in [Industry]. Flexible and poised promoting well-developed skills in [Skill] and [Skill].
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level [Job Title] position in [Type] environment. Ready to help team achieve company goals.
- Planning and Execution
- Business Management and Development
- Team Leadership
- Sales
- Scheduling
- QuickBooks
- Invoicing
- Bookkeeping
- Strategic Development
- Invoice Processing
- Business Operations
- Prospecting Clients
- Customer support
- Documentation and reporting
- Complaint resolution
- Gathering information
- Customer service optimization
- Verbal and written communication
- [Number] WPM
- Proficient in [Software]
- Inbound phone calls
- [Language] fluency
- Typing [Number] wpm
- E-commerce
- Client communication
- Completed professional development in [Subject]
- Relevant Coursework Completed: [Subject] & [Subject]
Redford Charter, MI, 01/2019 - Current
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Outlined finances, goals and daily operations of company in detailed business plans.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Coached and mentored employees through effective recruitment, hiring and goal setting methods.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Promoted positive customer experience through day-to-day supervision and management of [Type] facility.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Provided exceptional customer service to customers, increasing customer loyalty [Number]%.
- Interacted well with [Job title]s and customers to build connections and nurture relationships.
- Used business software packages to maintain files and administrative records.
Peyton, CO, 04/2005 - 12/2018
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Utilized company's accounting systems to review reports and prepare assessments.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Resolved issues through active listening and open-ended questioning, escalating major problems to [Job Title].
- Arranged corporate and office conferences for company employees and guests.
- Monitored front areas so that questions could be promptly addressed.
- Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
- Interceded between [Job title]s during arguments and diffused tense situations.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
City, STATE, 09/1992 - 12/1995
- Used learning stations to incorporate colors, shapes and textures to help students develop communication skills and build relationships.
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
- Met with parents to review Individualized Education Plans for at-risk students.
- Established open communication and positive relationships with students, parents, peers and administrative staff.
- Provided warm, supportive environment for developing academic, social and emotional growth.
- Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
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School Attended
- Wuhan Broadcast University
- Governor State University
Job Titles Held:
- Small Business Owner
- Business Office Manager
- Elementary School Teacher
Degrees
- Associate of Science
- No Degree
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