Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds. Committed to running smooth and profitable SPA businesses.

Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.

Enthusiastic administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of guidance and employee leadership. Motivated to learn, grow and excel in SPA and Wellness industry.

  • Business Management and Development
  • Planning and Execution
  • Team Leadership
  • Staff Management
  • Employee Training
  • Business Planning
  • Office administration
  • Report Development
  • Front desk operations
  • Professional communication
  • Schedule Coordination
  • Administrative tasks
  • Quality Management
Work History
01/2014 to 01/2016 Small Business Owner American Renal Associates | Meriden, CT,
  • Maintained front desk workstation by keeping it clean and organized.
  • Recorded product sales into aesthetic clinic weekly income report.
  • Greeted spa guests in warmly to create positive first impression of spa.
  • Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes.
  • Coordinated facility schedules to maximize usage and efficiency.
  • Managed front desk by answering phones, scheduling appointments and greeting guests.
  • Executed microdermabrasion procedures.
  • Developed individualized, therapeutic skin care programs.
  • Assisted manager with daily spa operations, including opening and closing procedures.
  • Performed facials, chemical peels and waxing procedures per week.
  • Performed massage with wide range of therapeutic methods, including hot stone, Swedish, deep tissue, sports and pregnancy.
  • Treated back pain, insomnia, depression and anxiety through use of hot stones along sides of spine, in palms and upon feet, abs and legs.
  • Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms and intensities to optimize relaxation.
10/2010 to 03/2011 Administrative Assistant International Paper Company | Delaware, OH,
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Produced and reviewed audit reports for submission to inspector general and advised inspector general on audit recommendations and internal controls.
  • Analyzed accounting systems for efficiency and effectiveness.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Developed auditing program to address risks and evaluate regulatory requirements.
03/2010 to 08/2010 Attendant Kasil Participation LTDA. | City, STATE,
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls, managing over 50 customer calls per day.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
Expected in 12/2022 Associate of Science | Interdiciplinary Studies (Health Track) Chattahoochee Technical College, Marietta, GA GPA:
  • President's List Fall Semester of 2020 - GPA 4.0
  • Member of The National Society of Leadership and Success
Expected in 05/2020 Certificate | Healthcare Science Chattahoochee Technical College, Marietta, GA GPA:
  • Dean's List Fall Semester of 2019
  • Dean's List Spring Semester of 2020
Expected in 12/2017 IEP | Intensive English Program Chattahoochee Technical College, Marietta, GA GPA:
  • Fall Term 2 : 10/24/2016 - 12/16/2016
  • Spring Term 1: 03/09/2016 - 01/17.2017
Expected in 04/2013 Associate of Arts | Acting Wolf Maya Actors School, Consolação, São Paulo, Brazil, GPA:
Expected in 12/2009 High School Diploma | Brida School, Jaraguá, São Paulo, Brazil, GPA:
  • Certified Relaxing and Energetic Massage , SENAC (National Commercial Learning Service) - May/2013
  • Certified Modeling Massage Associated with Thermotherapy , BIOCLEAN Group - May/2014
  • Certified Micro-needle Training/Percutaneous Collagen Induction, Paulista Group of Health and Beauty Studies (GPESB) - May/2014
  • Certified Integrating Science and Technology for the Efficiency of Cosmetic Treatment , Institute Dermocosmetics Valmari - September/2014
  • Certified Recruitment and Selection, SENAC (National Commercial Learning Service) - November/2020
  • Certified Training and Development, SENAC (National Commercial Learning Service) - November/2020
  • Certified National Congress for Aesthetics Professionals, CONAPRE - November/2020
  • Certified Infection Prevention Training, Rejuvenate - February/2021
  • Certified Guidance for Cleaning and Sisinfecting, OSHAcademy - February/202
  • Certified Administrative Assistant, SENAC (National Commercial Learning Service) - February/2021
  • Certified Standard CPR/AED, National Health & Safety Association - February/2021

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School Attended

  • Chattahoochee Technical College
  • Chattahoochee Technical College
  • Chattahoochee Technical College
  • Wolf Maya Actors School
  • Brida School

Job Titles Held:

  • Small Business Owner
  • Administrative Assistant
  • Attendant


  • Associate of Science
  • Certificate
  • IEP
  • Associate of Arts
  • High School Diploma

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