Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds. Committed to running smooth and profitable SPA businesses.
Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.
Enthusiastic administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of guidance and employee leadership. Motivated to learn, grow and excel in SPA and Wellness industry.
|
|
- Maintained front desk workstation by keeping it clean and organized.
- Recorded product sales into aesthetic clinic weekly income report.
- Greeted spa guests in warmly to create positive first impression of spa.
- Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes.
- Coordinated facility schedules to maximize usage and efficiency.
- Managed front desk by answering phones, scheduling appointments and greeting guests.
- Executed microdermabrasion procedures.
- Developed individualized, therapeutic skin care programs.
- Assisted manager with daily spa operations, including opening and closing procedures.
- Performed facials, chemical peels and waxing procedures per week.
- Performed massage with wide range of therapeutic methods, including hot stone, Swedish, deep tissue, sports and pregnancy.
- Treated back pain, insomnia, depression and anxiety through use of hot stones along sides of spine, in palms and upon feet, abs and legs.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms and intensities to optimize relaxation.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Produced and reviewed audit reports for submission to inspector general and advised inspector general on audit recommendations and internal controls.
- Analyzed accounting systems for efficiency and effectiveness.
- Prepared working papers, reports and supporting documentation for audit findings.
- Developed auditing program to address risks and evaluate regulatory requirements.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls, managing over 50 customer calls per day.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- President's List Fall Semester of 2020 - GPA 4.0
- Member of The National Society of Leadership and Success
- Dean's List Fall Semester of 2019
- Dean's List Spring Semester of 2020
- Fall Term 2 : 10/24/2016 - 12/16/2016
- Spring Term 1: 03/09/2016 - 01/17.2017
- Certified Relaxing and Energetic Massage , SENAC (National Commercial Learning Service) - May/2013
- Certified Modeling Massage Associated with Thermotherapy , BIOCLEAN Group - May/2014
- Certified Micro-needle Training/Percutaneous Collagen Induction, Paulista Group of Health and Beauty Studies (GPESB) - May/2014
- Certified Integrating Science and Technology for the Efficiency of Cosmetic Treatment , Institute Dermocosmetics Valmari - September/2014
- Certified Recruitment and Selection, SENAC (National Commercial Learning Service) - November/2020
- Certified Training and Development, SENAC (National Commercial Learning Service) - November/2020
- Certified National Congress for Aesthetics Professionals, CONAPRE - November/2020
- Certified Infection Prevention Training, Rejuvenate - February/2021
- Certified Guidance for Cleaning and Sisinfecting, OSHAcademy - February/202
- Certified Administrative Assistant, SENAC (National Commercial Learning Service) - February/2021
- Certified Standard CPR/AED, National Health & Safety Association - February/2021
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Length
- Typos
- Word Choice
Resume Overview
School Attended
- Chattahoochee Technical College
- Chattahoochee Technical College
- Chattahoochee Technical College
- Wolf Maya Actors School
- Brida School
Job Titles Held:
- Small Business Owner
- Administrative Assistant
- Attendant
Degrees
- Associate of Science
- Certificate
- IEP
- Associate of Arts
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
